FAQ

6. Why won't my Amazfit GTS connect/pair?

Please check the following steps to troubleshoot your issue:

1. Make sure your watch is fully charged.

2. IOS: Go to phone settings to find the Bluetooth setting and then remove all

the devices. To do so, tap on the “i” icon and tap Forget all the devices.

Android: Go to phone Bluetooth settings to clear Bluetooth data

3. Toggle Bluetooth OFF

4. Reboot your phone

5. Toggle Bluetooth ON

6. Log out and then re-login the app

7. Uninstall and install the app

8. Try pairing again

9. Keep away from other Bluetooth devices and try again.

If still failed, please use another phone to have a try.

7. How many languages does it support?

We support English/Spanish/French/German/Russian/Italian/Turkish for now;

Traditional Chinese/Brazilian/Portuguese/Japanese/Korean/Arabic/Hebrew and

Polish are coming soon.

8. How to set watch languages?

Change your mobile phone language will change the language of watch

9. How to charge the watch?

1. Connect the watch to the charging base, and then connect the other end of

the USB cable to your computer or USB power adapter.

2. When connected, the watch will display the charging status.