User's Guide

Appendix · 167KINDLE DX USER’S GUIDE 3
rd
EDITION
WARRANTY INFORMATION FOR MODEL NUMBER D00801
ONE-YEAR LIMITED WARRANTY FOR MODEL NUMBER D00801
This Warranty is provided by Amazon Fulfillment Services, Inc., 1200 12th Ave South,
Suite 1200, Seattle, WA 98144-2734, United States, for the Kindle Device Model
Number D00801 (the “Device”).
We warrant the Device against defects in materials and workmanship under ordinary
consumer use for one year from the date of original retail purchase. During this
warranty period, if a defect arises in the Device, and you follow the instructions for
returning the Device, we will, at our option and to the extent permitted by law, either
(i) repair the Device using either new or refurbished parts, (ii) replace the Device with
a new or refurbished Device, or (iii) refund to you all or part of the purchase price of
the Device.
This limited warranty applies to any repair, replacement part or replacement Device
for the remainder of the original warranty period or for ninety days, whichever period
is longer. All replaced parts and Devices for which a refund is given shall become
our property. This limited warranty applies only to hardware components of the
Device that are not subject to accident, misuse, neglect, fire or other external causes,
alterations, repair, or commercial use.
Instructions. Please contact Customer Service for specific instructions about how to
obtain warranty service for your Device:
E-mail:
[e-mail]
Phone:
within the U.S.: 1-866-321-8851 (toll free)
outside the U.S.: 1-206-266-0927 (charges will apply)
In general, you will need to deliver your Device in either its original packaging or in
equally protective packaging to the address specified by Customer Service. Before you
deliver your Device for warranty service, it is your responsibility to back up any data,
software, or other materials you may have stored or preserved on your Device. It is
possible that such data, software or other materials will be lost or reformatted during
service, and we will not be responsible for any such damage or loss.