Troubleshooting guide

Technical Support
123
Which Wi-Fi cards are interoperable with Cingular Communication
Manager?
Please refer to Supported Wi-Fi Adapters for a list of Wi-Fi cards that have
been deemed interoperable with the Cingular Communication Manager.
The Cingular Communication Manager was installed and launched, but
no card is detected, how do I activate my card?
See No Wireless Device for instructions on troubleshooting this condition.
Cingular Communication Manager continues to scan, why can't
Communication Manager find a network?
The Cingular Communication Manager will continue to scan until it finds
an available network(s) or Hot Spot. Wireless providers can easily update
local database of WLAN Hot Spots.
How do I connect to a network?
When Cingular Communication Manager finds an available), click on the
Connect button.
How do I get Cingular Communication Manager to stop launching
every time I restart my laptop/PC?
Uncheck the "Auto Launch" option in the Application tab of the Settings
window.
Cingular Communication Manager connected a network, but why do I
keep losing connection?
This maybe due interference, cased by other devices like cordless phones,
microwave ovens and other 2.4GHz band devices.
Why am I unable to connect to a network signal that I can see in
Cingular Communication Manager?
Signal strength from the wireless access point may not be strong enough to
allow reliable connections. It may not be a publicly available access point.
Many companies or campuses will use wireless networking within their
buildings, but will not grant public access.