Troubleshooting guide

Cingular Communication Manager Help

How the Cingular Communication Manager Works

Cingular Communication Manager is pre-configured to prefer WiFi Profiles

over GSM (EDGE, GPRS, UMTS, CSD) Profiles to ensure that you get the

best available Cingular connection for your particular location. This means

that:

• When a WiFi network (which has been saved as a profile by you or by

Cingular) becomes available, Cingular Communication Manager will

take action based on the connection settings in the WiFi profile.

• When a WiFi network (which has been saved as a profile by you or by

Cingular) is not available, Cingular Communication Manager will

search for an available GSM network. Once an available GSM network

is detected, Cingular Communication Manager will take action based

on the connection settings in the GSM profile.

When connected to a GSM network and a Wi-Fi profile network is detected,

Cingular Communication Manager will take action based upon the

connection settings in the WiFi profile. If you choose to change the

connection to the WiFi network, the GSM connection will be terminated

when the connection to the Wi-Fi network is complete. If your WiFi profile

is set to auto launch your VPN, it will re-establish your VPN session once

the WiFi connection is active.