Troubleshooting guide

Cingular Communication Manager Help

GSM Button

Click this button to switch to the GSM Connection Window.

Signal Strength Indicator

This gauge shows the strength of the signal being broadcast from the

currently-displayed network. Stronger signals tend to produce more

reliable connections.

Note that when no signal is detected, the numerical signal strength

displayed below the bars will erroneously display a large negative value

rather than "no signal."

Connect/Disconnect

Click this button to connect to (or disconnect from) the network profile

whose name is currently displayed in the connection status area. Note that

this button is specific to the access technology selected:

• Pressing this button on the GSM user interface connects to/disconnects

from a GSM network.

• Pressing this button on the WiFi user interface connects to/disconnects

from a WiFi network.

VPN Connect Button

Click this button to connect to a Virtual Private Network (VPN) that has

already been configured on your system. VPN connections are configured

in the VPN tab of the Settings window.

Notes:

• This button is disabled if the Do Not Use VPN option is currently-

selected in the VPN settings tab. The button can be re-enabled by

selecting either one of the other two options on that tab.

• If you cannot access the Settings window, VPN settings must be

configured by your network administrator.

• If the VPN button is enabled, but you have not yet completed VPN

configuration, the VPN tab of the settings window will appear when

this button is clicked.

Locations Button

Click this button to view the WiFi Location Finder directory.