Troubleshooting guide

Cingular Communication Manager Help

Signal Strength Indicator......................................................................................22

Connect/Disconnect.............................................................................................22

VPN Connect Button ............................................................................................22

Locations Button ...................................................................................................22

Networks Button...................................................................................................23

Profiles Button.......................................................................................................23

The list of Wi-Fi networks.........................................................................................23

Connect..................................................................................................................23

Preferred................................................................................................................23

Network.................................................................................................................24

Mode......................................................................................................................24

BSSID ..................................................................................................................... 24

Channel..................................................................................................................24

Encryption.............................................................................................................24

Signal Strength...................................................................................................... 24

Beacon Period........................................................................................................25

Supported Rates....................................................................................................25

Time First Seen......................................................................................................25

Time Last Seen ......................................................................................................25

WiFi Network List — Display Options....................................................................25

Show Closed Networks........................................................................................26

Consolidate Networks.......................................................................................... 26

Reset Columns ......................................................................................................26

Show All Columns................................................................................................26

Hide All Columns.................................................................................................26

WiFi Network Info.....................................................................................................27

TCP/IP Network Settings....................................................................................27

Activity ..................................................................................................................28

WiFi Network Info................................................................................................28

Card Settings......................................................................................................... 29

Vendor Description ..............................................................................................29

The WiFi Location Finder..........................................................................................30

Disabling the Windows XP Wireless Network Client ............................................31

Supported Wi-Fi Adapters........................................................................................32

Secure WiFi Connections...........................................................................................36

How to access an encrypted network .................................................................37

How to change the encryption keys for a Network Profile............................... 37

How to Enable 802.1x Authentication.................................................................38

802.1x Authentication........................................................................................... 40

Enabling EAP-TTLS for Windows 2000 and Windows XP................................40

Installing EAP-TTLS for Windows 2000 and Windows XP...............................41

How to Use EAP-TTLS with Cingular Communication Manager....................41

FAST Configuration .............................................................................................43

PEAP Configuration............................................................................................. 43

TTLS Configuration.............................................................................................. 44