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2. Technical Support: 480-346-3398 (M-F 8am to 3pm Arizona Time)

Problem

Solution

Wireless remote (thermo-hygrometer)

not reporting in to console.

There are dashes on the display

console.

Check the thermo-hygrometer-transmitter LED for flashing.

You must remove the radiation shield to view the LED.

If easier to view (the LED may be difficult to view in direct

sunlight), bring the outside thermo-hygrometer-transmitter

inside the house (you can disconnect it from the rest of the

sensors). The outside sensor has an LED under the plastic,

just above the battery compartment. The LED will flash

every 48 seconds.

If the LED is not flashing every 48 seconds, Replace the

batteries in the outside thermo-hygrometer-transmitter.

If the batteries were recently replaced, check the polarity. If

the sensor is flashing every 48 seconds, proceed to the next

step.

There may be a temporary loss of communication due to

reception loss related to interference or other location

factors,

or the batteries may have been changed in the remote and the

console has not been reset. The solution may be as simple as

resyncing he unit.

1. Make sure you have fresh batteries in the

display console.

2. Resync the unit. Press and hold the down

key for 5 seconds to resynchronize. The remote

sensor search icon will turn on. Wait

several minutes for the remote sensor to report

in, or the search icon to turn off. Do not press

any buttons while in the search mode.

3. If the search icon turns off and the outdoor

temperature and humidity are still showing

dashes (--), the remote sensor is defective.

If under one year warranty, visit:

www.AmbientWeather.com/rma.html

If out of warranty, order a replacement

thermo-hygrometer-transmitter here:

http://www.ambientweather.com/amwewsthtrre.

html

If the sensor properly syncs up, proceed to the

next step “How to prevent intermittent wireless

communication”

How to prevent intermittent wireless communication

issues:

4. Install a fresh set of batteries in the remote