Specifications

6. Troubleshooting Guide

If your question is not answered here, you can contact us as follows:

1. Email Support: support@ambientweather.com

2. Technical Support: 480-346-3398 (M-F 8am to 3pm Arizona Time)

Problem

Solution

Wireless remote thermometer not

reporting in to console.

There are dashes on the display console.

The maximum line of sight communication range is

120’. Move the sensor assembly closer to the display

console.

If the sensor assembly is too close (less than 10’), move

the sensor assembly away from the display console.

Cycle power on the console. The console may have

exited the search mode.

Install a fresh set of batteries in the remote thermometer.

For cold weather environments, install lithium batteries.

Make sure the remote sensors are not transmitting

through solid metal (acts as an RF shield), or earth

barrier (down a hill).

Move the display console around electrical noise

generating devices, such as computers, TVs and other

wireless transmitters or receivers.

Move the remote sensor to a higher location. Move the

remote sensor to a closer location.

Radio Frequency (RF) Sensors cannot transmit through

metal barriers (example, aluminum siding) or multiple,

thick walls.

Temperature sensor reads too high in the

day time.

Make sure the thermometer is mounted in a shaded area

on the north facing wall. Consider the following

radiation shield if this is not possible:

http://www.ambientweather.com/amwesrpatean.html

Indoor and Outdoor Temperature do not

agree

Allow up to 30 minutes for the sensors to stabilize due to

signal filtering. The indoor and outdoor temperature

sensors should agree within 4 °F (the sensor accuracy is

± 2 °F)

Display console contrast is weak

Replace console batteries with a fresh set of batteries.

7. Accessories

The following software and hardware accessories are available for this weather station at