User manual

Version 1.0 ©Copyright 2014, Ambient LLC. All Rights Reserved. Page 47
Problem
Solution
Replace the batteries in the outside sensor array. Non-rechargeable batteries
are OK for testing purposes.
With the sensor array and console 10 feet away from each other, remove AC
power from the display console and wait 10 seconds. Re-connect power.
Temperature sensor
reads too high in the
day time.
Make certain that the sensor array is not too close to heat generating sources
or strictures, such as buildings, pavement, walls or air conditioning units.
Use the calibration feature to offset installation issues related to radiant heat
sources. Reference 6.5.
Absolute pressure
does not agree with
official reporting
station
You may be viewing the relative pressure, not the absolute pressure.
Select the absolute pressure. Make sure you properly calibrate the sensor to
an official local weather station. Reference Section 6.5 for details.
Rain gauge reports
rain when it is not
raining
An unstable mounting solution (sway in the mounting pole) may result in the
tipping bucket incorrectly incrementing rainfall. Make sure you have a
stable, level mounting solution.
Data not reporting to
Wunderground.com
1. Confirm your password is correct. It is the password you
registered on Wunderground.com. Your Wunderground.com
password cannot begin with a non-alphanumeric character (a
limitation of Wundeground.com, not the station). Example,
$oewkrf is not a valid password, but oewkrf$ is valid.
2. Confirm your station ID is correct. The station ID is all caps, and
the most common issue is substituting an O for a 0 (or visa
versa). Example, KAZPHOEN11, not KAZPH0EN11
3. Make sure the date and time is correct on the console. If
incorrect, you may be reporting old data, not real time data.
4. Make sure your time zone is set properly. If incorrect, you may be
reporting old data, not real time data.
5. Check your router firewall settings. The console sends data via
Port 80.
No WiFi connection
1. Check for WiFi signal strength symbol on the display . If
wireless connectivity is successful and reporting to
Wunderground.com, the WiFi icon will be displayed under
the wind chill display on the home page.
2. Make sure your modem WiFi settings are correct (network name,
password and security settings).
Heat Index is not
showing on the
display
The heat index is not displayed for values less than 80 °F.
Sunrise and sunset is
incorrect
Make certain your time zone, longitude and latitude are set properly.