ImageScan Pro 800ix Series ® High-Speed ADF Scanner Installation and Setup Guide Ambir Technical Support is available by phone and chat, Monday – Friday, 8 a.m. – 5 p.m. Central Time, excluding holidays. Phone: (630) 530 – 5400, option 3 Please have your scanner model and serial number available when contacting Support.
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Installation and Setup: 1. Download software and drivers Visit www.ambir.com/support/imagescan-pro-800-setup and download the scanner software and drivers. Important: Ensure you download the correct drivers for your scanner model. 2. Install the software and drivers Install the downloaded software and drivers before you connect the scanner. 3. Attaching the Stacker Tray Open the scanner door and snap the tray guide pins into the holes in the bottom of the ADF. 4.
1. Plug the AC adapter into the scanner’s power receptor. 2. Plug the other end of the AC adapter into a standard AC power outlet. 3. Plug the square end of the included USB cable to the USB port at the rear of the scanner. 4. Plug the rectangular end of the USB cable to an available USB port on your computer. 5. Switch the scanner ON using the scanner power switch. Wait until the number on the LED on the display changes from 0 to 1. 6. When number 1 is displayed you are ready to start scanning.
3. Adjust the Paper Width Sliders so they are gently touching both sides of the document in the feeder. Important: Do not adjust the Paper Width Sliders by pushing the spring-loaded paper guides. You must adjust the Paper Width Sliders by pushing the lower portion of the guides as shown below. Note: Load business cards, ID Cards, Drivers Licenses and Plastic cards horizontally (landscape orientation) in the center of the ADF and adjust the Paper Width Sliders so they gently touch both sides of the cards.
Scanning with a PC: There are three different ways to operate the scanner on a PC: 1. Using the TWAIN interface and any TWAIN compliant scanning application. 2. Using the buttons on the scanner front panel and AmbirScan ADF. 3. Scanning from AmbirScan ADF's Execute menu. Scanning using TWAIN The procedure for your scanning program may be slightly different but similar to the steps listed below. 1.
Scanning using the buttons on the scanner: 1. Load the documents or cards into the scanner (refer to the Loading Documents section above for document and card loading instructions). 2. Check current button settings by viewing the sticker on the scanner or the AmbirScan Button Configuration screen. You can modify settings to meet your requirements (refer to Configuring Button Settings below for more information). 3. Press the UP or DOWN button to select the desired task. 4. Press the Scan button.
Follow the steps below to edit the button settings: 1. Open the Button Configuration window by using one of the following methods: Double-click the icon in the Windows system tray. Or Right-click the icon in the Windows system tray, and then choose Button Configuration in the pop-up menu that opens. 2. Select a task number by clicking on an icon in the left column. 3. Select the desired button function from the Button Template dropdown. 4.
Maintenance and Troubleshooting: Calibration with a PC Calibrate the scanner when colors appear in areas that should be white, or colors of the scanned image and the original vary, or degraded image quality. Calibration allows you to compensate for normal variations that can occur in the optical components over time. Note: If you lose the calibration sheet or the calibration sheet is damaged, contact Ambir support. 1. Use the included calibration sheet to calibrate the scanner.
3. Close the ADF cover by pushing it back down until it snaps into place. Replace the Pad Module The approximate use of the pad module is 20,000 scans. A replacement pad module is provided and should be saved. Additional pads are available for purchase at www.ambir.com/support/imagescan-pro-800-setup 1. Open the ADF cover by pulling the cover open lever. 2. Remove the pad module by pinching both sides of the pad module and pull it out. 3.
Checking the Roller Count Utility To access the Roller Count Utility on the scanner, do the following: 1. Right click on the ADF icon in the system tray 2. Click Scanner Utility 3. Once open, click the Counter Utility tab Clearing Paper Jams If a paper jam occurs, do the following: 1. Remove any unjammed documents in the ADF. 2. Open the ADF cover by pulling the cover open lever. 3. Remove the jammed documents from the ADF. Try to avoid creasing or wrinkling the documents. 4.
Status Appearance AmbirScan ADF is launched, the scanner is connected and ready to scan images. The scanner is not connected to the computer, or scanner power is off, or the scanner is in standby mode (press any button on the scanner or load a document in the feeder to exit standby mode. AmbirScan ADF is not running. The scanner may or may not No Display be connected to the computer.
Warranty The standard warranty period for this scanner is two years. A one-year warranty extension is available for purchase, thus bringing the total warranty period to three years. Visit www.ambir.com/support/imagescan-pro-800-setup for more information. Need help? We are pleased to provide comprehensive U.S. based phone and online chat support as a resource to serve our customers. Go to www.ambir.com/support to chat with us online or call us @ 630-540-5300 option 3 7-07-3DA5100-C IG-DS820ix-DS830ix-1.
