Amcrest IP2M-841/IPM-721 1080P/720P Pan/Tilt Wireless IP Camera Version 2.0.
Welcome ........................................................................................................................................................................6 Important Security Warning ..........................................................................................................................................6 Important Safeguards and Warnings .............................................................................................................................
4.4.1 Amcrest IP Config Software method ..........................................................................................................31 4.4.2 Installing the Amcrest browser plugin ........................................................................................................35 4.4.3 Logging in ....................................................................................................................................................36 4.5 Amcrest Cloud Setup ....................
5.4.2.7 UPnP ....................................................................................................................................................70 5.4.2.8 SNMP ...................................................................................................................................................71 5.4.2.9 Bonjour ................................................................................................................................................71 5.4.2.10 Multicast ...
.5 Alarm .................................................................................................................................................................96 5.6 Logout ................................................................................................................................................................96 6. FAQs/Troubleshooting ............................................................................................................................................
Welcome Thank you for purchasing an Amcrest ProHD/HDSeries network camera! This user manual is designed to be a reference tool for the installation and operation of your IP camera. Here you can find information about the camera’s features and functions, as well as information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.
Important Safeguards and Warnings 1．Electrical Safety All installation and operation should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation. 2．Transportation Security Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and installation of the device.
1 Features and Specifications 1.1 Overview The Amcrest ProHD/HDSeries network camera is an excellent tool for digital surveillance that can be useful to a wide variety of users. The camera connects to any router, and uses an internet connection to allow the user to access all of its functionality from many internet connected devices. It’s easy to use and can be set up in a relatively small amount of time.
2 Device Overview The diagram below shows the camera’s profile and rear panel.
Please refer to the following chart for information about the camera and its ports. Port Number Function 1 Power port 2 Audio input/output ports 3 SD Card slot 4 Alarm input/output ports 5 Reset/WPS button/Indicator light (For reset, press and hold for 10 seconds; for WPS, push once and release) 6 Network port Please refer to the chart below for information about the camera’s indicator light: Indicator Light Status Device Status Red Light is blinking quickly. The device is activating.
3 Connection & Installation This section provides information about the connection and installation of the Amcrest ProHD/HDSeries network camera. 3.1 Connection Guide The camera initially should be connected via the following method: In addition to connecting the camera to a computer, the camera should also be connected to a power source, by connecting the included power cable to both a power outlet, and the camera. 3.
4 Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods. 4.1 Default Username and Password To login to the system for the first time, use one of the following default username/password combinations. Once you’ve successfully logged in, it is highly recommended to change the password for security reasons.
4.2 Camera setup methods To make your experience with the Amcrest WiFi camera easy and simple, we've provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best for you. 4.2.1 Setting up your camera for the first time If setting up your camera for the first time, please follow the instructions as outlined in section 4.3.1.
4.3 Amcrest View App Setup Amcrest IP2M-841/IPM-721 cameras enable access through the use of the Amcrest View app on either iOS or Android mobile operating systems. There are two versions of the app, Amcrest View Lite, and Amcrest View Pro. Amcrest View (Lite or Pro) on the App Store or Play Store. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone.
3. Tap the Add Device button. 4. Tap WiFi Camera. Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap Enter S/N Manually to enter in the camera’s serial number. 5. Tap WiFi Configuration Setup. 6. Scan the QR code from the sticker on your camera.
Note: The default username is admin and the default password is admin. 7. Double check to ensure that your S/N (Serial Number) is entered correctly, then tap Next. 8. Give your camera a name, then enter in the camera’s username and password. Once you’ve filled out all of the fields, tap Next. Note: Most Amcrest cameras can only connect to 2.4 GHz WiFi networks, so please ensure that your phone is connected to a compatible network. Otherwise, perform the Ethernet WiFi Setup method in section 4.3.2. 9.
Note: Once the password is changed here, it will take effect immediately. If you forget your password, you can always hard reset the camera using the steps detailed in the FAQs section of this guide. Note: To connect your camera to additional smartphones and tablets, please use the P2P Setup method as outlined on section 4.3.3. 11. To ensure the security of your camera, you will be asked to change the password for your camera’s default username (admin).
4.3.2 Ethernet WiFi Setup The Ethernet WiFi Setup process is a useful and stable setup method that uses a temporary Ethernet (hardwired) connection to your camera. By the end of the process, your camera will be working on WiFi and will not need a cable. If the WiFi Configuration setup method (see section 4.3.1 WiFi Configuration setup) does not work, this is a great “backup” method. Alternatively, this method can also be used as an initial setup method, if preferred.
4. Tap WiFi Camera. 5. Tap Ethernet WiFi Setup. 6. Plug your camera into your router via an Ethernet cable. Don’t worry, once the camera is set up, the camera can be unplugged and moved to a different location. Tap Next when finished. 7. Ensure your mobile phone is connected to the WiFi network that you will be connecting your camera to, then tap Next.
Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap Enter S/N Manually to enter in the camera’s serial number. 8. Scan the QR code [QR code icon] from the sticker on your camera. 9. Double check to ensure that your S/N (Serial Number) is entered correctly. Then, tap Next. Note: The default username is admin and the default password is admin. 10.
Note: Note that once the password is changed here it will take effect immediately. If you forget your password, you can always hard reset the camera using the steps detailed in the FAQs section of this guide. 12. Your camera is almost ready. Tap the Start Live Preview button to proceed with changing your password. 13. To ensure the security of your camera, you will be asked to change the password for your camera’s default username (admin).
4.3.3 P2P Setup The P2P Setup method is the method that should always be used to add a camera to more devices (smartphones, tablets, using the Amcrest View app) after the initial WiFi Configuration setup method has been followed and completed on the first device using the app. Alternatively, this method can also be used as a first, initial, setup method if preferred.
4. Tap WiFi Camera. 5. Tap the Add Connected Device button near the top of the screen, then tap P2P Setup. 7. Double check to ensure that your S/N (Serial Number) is entered correctly, then tap Next. Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap Enter S/N Manually to enter in the camera’s serial number. 6. Scan the QR code from the sticker on your camera.
Note: The default username is admin and the default password is admin. 8. Give your camera a name, then enter in the camera’s username and password. Once you’ve filled out all of the fields, tap Next. 9. Your camera is now ready to go! Tap the Start Live Preview button to get started! 4.3.4 App walkthrough Once you've set up your camera, the app will present you with a popup that offers a walkthrough of different features.
4.3.5 Motion detection setup Setting up motion detection for the ProHD/HDSeries camera through the Amcrest View app will allow you to choose how your camera will react to and record motion. This is the best way to record events that are particularly of interest without needing to waste storage space by constantly recording. However, you can have motion detection set up along with 24/7 recording.
3. Tap Motion Detect to open the motion detection settings menu. 4. Select the camera that you want to modify motion detection settings for. 5. By default, motion detection is enabled. To configure advanced settings, tap the toggle switch in the Advanced Config row. 6. From this screen, you can modify the settings to fine tune how you use motion detection.
4.3.6 Push notifications setup Push notifications are an incredibly useful way to get instantly notified of motion events when you’re on the go. This is a very convenient way to stay connected without having to constantly monitor your live feeds. It allows you to immediately tune into what’s happening, when it’s happening.
3. Tap Configuration to open the push notifications settings menu. Tap Event List to see a history of past push notifications. 4. Select the camera that you want to modify push notification settings for. 5. Tap your camera’s toggle switch to activate push notifications and configure settings. 6. From this screen, you can modify the settings to fine tune push notifications to your preference.
4.3.7 Email alerts setup The Amcrest ProHD/HDSeries network camera has the ability to send you email alerts to notify you when motion detection occurs. This is an alternative to using push notifications, which come directly through the Amcrest View app. Instead, email alerts can come directly to your email app and can also, of course, be checked on a computer. Email alerts can be a great way to keep an email record of all your motion detection activity, instead of the app.
3. Tap Email Alerts to open the email alerts settings menu. 4. Note: If your provider is not listed, select Other, then fill out the SMTP Server and Port fields. 5. Start by selecting your email provider. Continue by entering your email address in the Username field, followed by the password to your e-mail in the Password field. Specify the sender email in the Sender field, then scroll further down. Select the camera that you want to modify email alert settings for.
4.4 Desktop access setup There are 2 ways to access your camera from a computer (laptop or desktop) which are: locally or remotely. Local Access: Logging into your camera’s web interface from a computer or laptop device connected to the same network as your camera (home, office, etc.). Remote Access: Logging into your camera’s web interface from a computer or laptop device connected to a network outside of your home or business network (coffee shop, work computer, etc.
1. Log onto your computer, open your web browser of choice, and go to www.amcrest.com/support: 2. Then, hover over the Support tab up top and choose Downloads from the dropdown. 3. This brings you to the downloads page. Click the IP Config Software download link on this page for either Windows or Mac. 4. Find the download in your Downloads folder, and click it to open the installer. 5. You will be asked to allow this program to make changes to your computer with a pop-up window, click Yes.
6. Once you see the first page of the installer wizard, click Next to continue. 7. On the next page, check the box next to “I agree”, then click Install.
8. After the progress bar completes, if you see a Windows Security Alert popup, click Allow access. 9. This brings you to the main screen of Amcrest IP Config Software. Your camera will automatically be found on your network and appear in the list (if properly connected with an Ethernet cable to your router). You will also see the IP address associated with your camera. The “e” icon to the right allows you to launch directly into your web browser from this screen.
4.4.2 Installing the Amcrest browser plugin Once you’ve followed one of the above methods to get to the login screen for the camera, follow the below steps to install the browser plugin on Internet Explorer: 1. On the main login screen, you should see a popup in the center. Click Install. 2. An install button will appear on the bottom of the screen for the plugin: webplugin.exe. Click Run, then go through the prompts of the install wizard. 3. Once you see the notification along the bottom row.
4.4.3 Logging in Before attempting to gain local access, you will need to make sure the following items are true: 1. 2. 3. You have your login credentials (if using this local access method as your first, initial choice to setup your camera, only items 2 and 3 of this list need to be true) You have located your camera’s IP address You have installed the Amcrest browser plugin If you did not follow any of the app setup methods covered in section 4.
To setup WiFi (optional), navigate to Setup > Network > WiFi, then double-click the line that shows your WiFi network. If necessary, enter your WiFi network's password. The camera may take up to 2 minutes to connect to the WiFi network. Click the Refresh button after the process is complete. Once the camera has successfully connected to your WiFi, you should see the word "Connected" in green display next to your WiFi network's name in the WiFi Network information table under the WiFi List table.
4.6 Web Access Setup (AmcrestView.com) You can access your camera through a computer using the P2P web portal AmcrestView.com for quick plug-andplay access. It uses the same technology as the Amcrest View mobile app and is an easy, non-technical setup method. There are 2 methods of accessing your camera using AmcrestView.com: the user method (registering an account for login), and the device method (instant direct access using the serial number).
3. This will take you to another page where you will need to click the Download Now button: 4. You will be prompted by the browser to install the plugin. Click Run: 5. You may be prompted to verify this download. This software is not harmful to your computer and will not make any unwanted changes. To verify, start by clicking View Downloads: 6. In the View Downloads page, right click the plugin, then click Run Anyway.
7. The plugin will close your browser sessions to install. Save any pages, then click Yes: 8. On the next prompt, it will say the install was successful and ask you to restart your browser. Click OK: 9. You will be taken back to the login page and see another notification from your browser asking you to allow this plugin on this web page. Click the small arrow next to Allow, then click Allow for all websites: 10. Another popup will appear asking you to allow this plugin.
4.6.2 User method The user method requires that you first install the Amcrest browser plugin for AmcrestView.com. Then, you can register for an account to set up your camera. 1. On the main login screen, www.amcrestview.com, click the Register Now button: 2. You will be taken to the registration form.
3. You will see the Registration Successful message and a confirmation email will be sent to you: Check your email, and click the confirmation email from AmcrestView.com: 4.
5. You will be taken back to AmcrestView.com and shown confirmation that your account has been activated. Click Go to Login: 6. You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then click Login: 7. A popup will appear from your Windows Firewall.
8. You will be taken to the main screen of your account. From here, click the Add Device button: 9. Now you can enter your camera’s information. Enter a Device Name (this can be anything). Then, fill in the S/N (serial number) this can be found on the sticker attached to the bottom of your camera or through the web interface (click the “i” icon in the top bar, then click Version). Enter your username and password for the camera, not the username and password you just created for AmcrestView.com.
10. You will then see your camera added to the device list on the main screen. Click the ‘eye’ icon to view the live feed: 11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this site, then click Always allow: 12. You will be taken to the live view page and given a notification to allow the plugin to pull the video feed through here.
13. A final popup will appear asking you to confirm that you allow this plugin on your browser. Mark the checkbox next to Do not show me the warning for this program again, then click Allow: Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list.
4.7 Remote Web Access Setup There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding. 4.7.1 UPnP/DDNS Remote Web Access Setup Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to setup stable remote access. For this method, your router should support the UPnP networking protocol and the protocol should be enabled. Please refer to your router manufacturer’s documentation to learn how to enable UPnP on your router.
If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: (888) 212-7538 Canada: 437-888-0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com 4.7.
22. Open a web browser and enter in the DDNS domain name address from step 21, enter in a colon, then type the HTTP port number from step 10 on to the end. a. For example, if the DDNS domain name is http://abc123456789.amcrestddns.com and your HTTP Port is 33333, the URL would be http://abc123456789.amcrestddns.com:33333 23. Enter in login details into the username and password fields and click login.
5 Operation and Interface This section of the manual details the camera’s interface, as well as all of the operations the camera can perform. The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab. 5.1 Live The Live tab allows the user to see a live video feed from the camera.
Section 1: This bar allows the user to select which stream type and which protocol they want to choose. For more information on stream types, see section 5.4.1.2.1. For more information on protocols, see section 5.4.2.2.1. Section 2: The functions bar allows the user to perform different camera functions while in live mode.
5.2 PTZ The PTZ tab allows the user to change the position of the camera. Below is a screenshot of the PTZ tab: The PTZ control panel allows the user to position the camera in different ways. Below is a screenshot of the PTZ control panel: The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on.
The speed dropdown box allows the user to control the speed at which the camera moves. The values range from 1 to 8, 8 being the fastest. The zoom buttons allow the user to digitally zoom in and out on the live preview picture. The dropdown box under PTZ settings allows the user to configure Presets and Tours. Preset allows the user to designate specific PTZ positions for the camera. To create and manage presets, follow the steps below: Configure the camera positioning as needed.
1. Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. 2. File Menu: This panel allows the user to select a file type and data source. 3. Calendar: This panel allows the user to pick a date that they would like to playback video from. When a date has recorded footage available, it’s green. The current date is blue, unless it has recorded footage, then it’s a lighter green. 4.
5.4 Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab: There are 3 main sections to note in the Setup tab: 1. 2. 3. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open up a different menu that allows the user to change specific settings for the camera. Menu Tab: These tabs open up menu options for certain menu items.
5.4.1 Camera This menu section allows the user to change different camera settings for video, audio, and to manage image profiles. 5.4.1.1 Configuration This menu allows the user to configure image profiles for normal, day, and night usage. 5.4.1.1.
effect on the general brightness of the whole video. The video color may become too strong if the value is too high. For the grey part of the video, distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is too low. The recommended value ranges from 40 to 60. Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100.
5.4.1.1.2 Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item: Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule.
5.4.1.2 Video This section allows the user to change video settings for the camera’s video feed. There are 4 tabs in this menu item: Video, Snapshot, Overlay, and Path. 5.4.1.2.1 Video Below is a screenshot that shows the Video tab in the Video menu item: Below is an explanation for each of the fields on the Video tab in the Video menu item: Code-Stream Type: This dropdown box allows the user to select different encode frame rates for different recorded events.
Watermark Character: This field allows the user to set the watermark’s text. The default string is DigitalCCTV. The maximum length is 85 characters. This string can only include numbers, characters, and underscores. Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming. The Main Stream and the Sub Stream have the same fields. Sub Stream can be enabled by checking the box next to Enable.
5.4.1.2.3 Overlay Below is a screenshot that shows the Overlay tab in the Video menu item: The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed. To remove a box, click on it, then click the delete button.
5.4.1.2.4 Path Below is a screenshot that shows the Path tab in the Video menu item: Below is an explanation for each of the fields on the Path tab in the Video menu item: The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder. The Live Record field allows the user to select where to save live recordings to. Click the Browse button to select a different destination folder.
Below is an explanation for each of the fields on the Audio menu: Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio. The options are 8k and 16k. 16k audio sampling allows for higher sound quality. Audio In Device: This field allows the user to select what source to get audio from.
Below is an explanation of the fields on the TCP/IP settings tab: Host Name: This text field allows the user to change the host device name for the camera. This field supports a maximum of 15 characters. Ethernet Card: This dropdown box allows the user to select which internet access device to use. If the device is connected to a wired connection and a wireless one at the same time, then this box will have options to pick either of the connections.
Below is an explanation of the fields on the P2P settings tab: Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. Status: This field displays the status of the P2P connection. Once the camera is connected to a device, this field should display the word Online. S/N: This field displays the Token ID for the camera.
5.4.2.2.2 ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard. Below is a screenshot of the ONVIF settings tab: To enable ONVIF, click the radio button next to Enable, and then click the save button. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.3 PPPoE PPPoE stands for Point-to-Point Protocol over Ethernet.
5.4.2.4 DDNS DDNS stands for Dynamic Domain Name Server. This technology is used to automatically update name servers in real time in order to help the camera maintain a persistent address despite changes in location or configuration. What this means is that even when the camera is restarted, moved, or reconfigured, it can keep the same IP address, thus allowing remote users uninterrupted access to the camera, rather than having to request a new IP address to use for remote access anytime a change is made.
5.4.2.5 IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users. Below is a screenshot of the IP Filter screen: Below is an explanation of fields on the IP Filter settings screen: Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites.
5.4.2.6 SMTP (Email) This screen allows for the configuring of email settings in order to permit the camera to send emails when an alarm is triggered. Below is a screenshot of the email settings screen: Below is an explanation of fields on the SMTP (Email) settings screen: SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service.
5.4.2.7 UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the case of this camera, it allows the camera to connect to the router in an easy manner to quickly allow for remote access. Below is a screenshot of the UPnP settings screen: Below is an explanation of fields on the UPnP settings screen: Enable: This checkbox allows the user to enable the UPnP function.
5.4.2.8 SNMP SNMP stands for Simple Network Management Protocol. This protocol is used to provide a basic framework in order to allow connection between various network devices. Below is a screenshot of the SNMP settings screen: Below is an explanation of fields on the SNMP settings screen: SNMP Version: These checkboxes allow the user to select the SNMP version to use. SNMP Port: This field allows the user to write in a port for SNMP to use. The port can range from anywhere from 1 to 65535.
Click the checkbox next to Enable to the Bonjour functionality. The Server Name field allows the user specify what name to use in order to connect devices via the Bonjour protocol. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.10 Multicast Multicast is a feature that enables the camera to broadcast its live view to multiple computers on the same network.
Below is an explanation of the fields on the WiFi tab of the WiFi menu: Enable: This checkbox allows the user to enable WiFi functionality. Add SSID: This button allows the user to manually enter in an SSID. Search SSID: This button allows the user to search for more SSIDs. Refresh: This button obtains the most recent WiFi network information. To connect to a WiFi network, click the line item for a specific network, and enter in the password if needed. 5.4.2.11.
To enable 802.1x, click the checkbox next to Enable. An authentication method can be chosen from the dropdown box, and a username and password can be entered in their respective fields. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.
5.4.3 Event This menu section allows the user to change different settings for triggering events. 5.4.3.1 Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. 5.4.3.1.1 Motion Detect This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera.
system detects another alarm signal, it can generate a new alarm since the anti-dither time has expired. Detection Area: Clicking this button opens a pop up screen that can be used to set detection areas. o When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100).
5.4.3.1.2 Video Tamper This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: Enable: This checkbox enables a video tamper alarm for the camera. Working Period: Clicking this button opens a weekly schedule that can be used to set times. o Click and drag to set video tampering for certain days of the week.
5.4.3.2 Audio Detection This menu allows the user to modify audio detection settings. Below is a screenshot of the Audio Detect screen: Below is an explanation of the fields on the Audio Detect tab: Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage.
Record: This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered. Record Delay: his field specifies in seconds how long the delay between alarm activation and recording should be. Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when an audio detection alarm is triggered.
o Click and drag to set alarm activation for certain days of the week. Also, periods of relay activation can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
5.4.3.4 Abnormality This menu has 3 tabs: SD Card, Network, and Illegal Access 5.4.3.4.1 SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning.
5.4.3.4.2 Network This tab allows the user to set the camera’s response to a Network related abnormality. Below is a screenshot of the Network tab screen: Below is an explanation of the fields on the Network settings tab: Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. Enable: This checkbox enables the Network abnormality trigger for the camera.
5.4.3.4.3 Illegal Access This tab allows the user to set the camera’s response to an Illegal Access related abnormality. Below is a screenshot of the Illegal Access tab screen: Below is an explanation of the fields on the Illegal Access settings tab: Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. Login Failure: This field allows the user to specify how many failed login attempts must be attempted in order to trigger an Illegal Access abnormality event.
5.4.4 Storage This menu section allows the user to change storage settings for the camera. 5.4.4.1 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. 5.4.4.1.1 Record Schedule This tab is where video recording settings are configured.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.4.1.2 Snapshot Schedule This tab is where snapshot recording settings are configured. Below is a screenshot of the Snapshot Schedule settings screen: Below is an explanation of the fields on the Snapshot Schedule settings tab: Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule.
5.4.4.1.3 Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: o Record: This checkbox is referring to video recording. o Snapshot: This checkbox is referring to snapshot recording.
5.4.4.2 Destination This menu controls where recorded media is stored. There are 4 tabs in this menu: Path, SD Card, FTP, and NAS. 5.4.4.2.1 Path This tab is where the user can designate a path for recorded video and snapshots to reside in. Below is a screenshot of the Path tab: Below is an explanation of the fields on the Path settings tab: Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS.
Refresh: This button refreshes the SD card table. Format: This button formats the SD card. 5.4.4.2.3 FTP This tab is where the user can change FTP settings. Below is a screenshot of the FTP tab: Below is an explanation of the fields on the FTP settings tab: Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server.
5.4.4.2.4 NAS This tab is where the user can change NAS settings. Below is a screenshot of the NAS tab: Below is an explanation of the fields on the NAS settings tab: Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the NAS server/device. Remote Directory: This field allows the user to specify a remote directory on the NAS to send the recorded media to.
5.4.5 System This menu section allows the user to change general settings for the camera. 5.4.5.1 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. 5.4.5.1.1 General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: Device Name: This field allows the user to change the device’s name.
5.4.5.1.1 Date & Time This tab is where the user can configure the date and time settings for the camera. Below is a screenshot of the Date & Time tab: Below is an explanation of the fields on the Date & Time settings tab: Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera.
5.4.5.2 Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the manage users screen: Below is an explanation of the fields on the Manage Users screen: Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen.
5.4.5.3 Restore Factory Settings This screen allows the user to reset the camera and all of its settings to the factory settings. Below is a screenshot of the Default screen: Note: An alternate method to conduct a Factory Reset for the device is to press and hold the indicator light/reset button on the back of the device for 10 seconds (until the light changes). 5.4.5.4 Import/Export This screen allows the user to import or export settings from the camera.
5.4.5.5 Auto Maintain This screen allows the user to set auto maintenance settings for the camera. Below is a screenshot of the Auto Maintain screen: Below is an explanation of the fields on the Auto Maintain screen: Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot.
5.4.6 Information This menu section allows the user to view information about the camera for reference purposes. 5.4.6.1 Version This screen allows the user to see various information about the camera’s software versions, as well as other information. Below is a screenshot of the camera’s version screen: On this screen, software version, web interface version, and ONVIF version are displayed. Also, the S/N (Token ID) is displayed here. 5.4.6.2 Log This screen is where the camera’s activity log is kept.
5.4.6.3 Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: Click Refresh to refresh this table. 5.5 Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all of the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log.
6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: The power input is not correct voltage. The power cable connection is not secured correctly. The firmware was upgraded incorrectly. 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: The input voltage is too low or is not stable. The insides of the camera have accumulated too much dust.
Below are a few possible reasons why this may be occurring: The video quality setting is too low. The camera software has a read error. Restart the camera to solve this problem. The SD card is broken. The SD card slot is malfunctioning. The camera’s hardware is malfunctioning. 7. There is no audio during real-time monitoring. Below are a few possible reasons why this may be occurring: The camera’s microphone is damaged. The speakers being used are not sufficiently powered.
11. Web Access isn't working. Below are a few possible reasons why this may be occurring: Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows. ActiveX controls have been disabled. The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX. The camera is having network connection errors. Web access may be setup incorrectly. The username or password may be incorrect. 12. Web Access live view is only displaying a static picture.
15. Alarms are not working. Below are a few possible reasons why this may be occurring: The alarm is not setup correctly. The alarm cable is not connected correctly. The alarm input signal is not correctly configured. There are two loops connected to one alarm device. 16. The camera is not recording enough video. Below are a few possible reasons why this may be occurring: The storage capacity is not enough. The storage device is damaged. 17. Downloaded files cannot be played back.
Glossary of Terms Abnormality – Any malfunction in terms of storage of data to the SD card. Alarm Delay – The gap in time between alarm activation and Relay alarm activation. Alternate Gateway – The node on the computer network that the network software uses when an IP address does not match any other routes in the routing table, and when the default gateway is not available. Anti-Dither – This time value controls how long the alarm signal lasts.
Sub Stream – Sub Stream is an alternative streaming protocol for the camera. Sub stream uses less bandwidth and attempts to keep fluency high at the expense of quality. Subnet Mask – a 32-bit number that masks an IP address, and divides the IP address into network address and host address.
FCC Statement 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 2.
Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Pb Hg Cd Cr VI PBB PBDE ○ ○ ○ ○ ○ ○ （Panel） ○ ○ ○ ○ ○ ○ Circuit Board ○ ○ ○ ○ ○ ○ Fastener ○ ○ ○ ○ ○ ○ Wire and Cable/Ac Adapter ○ ○ ○ ○ ○ ○ Packing Material ○ ○ ○ ○ ○ ○ Accessories ○ ○ ○ ○ ○ ○ Sheet Metal(Case) Plastic Parts O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the rel
Note: For detailed operational instructions, please refer to the User Manual on the CD that was included in your purchase. To view setup videos for many of the steps outlined in this guide, go to http://amcrest.com/videos This user manual is for reference only. Slight differences may be found in the user interface. All the designs and software here are subject to change without prior written notice. All trademarks and registered trademarks mentioned are the properties of their respective owners.
