User Guide

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To play a recording from the File List menu, double click on the file you want to view. The
recording will automatically begin to play in the interface.
How To Upgrade System Firmware
Keeping the firmware on your NVR up to date is an important part of overall system health. For
security purposes, it is highly recommended to upgrade the firmware on your device every time a
new firmware is available. To locate the most up to date firmware for your NVR please visit
https://amcrest.com/firmware-subscribe
Upgrading the firmware for your NVR can be done locally, using a USB flash drive, or via a web
browser using the web user interface. For more information on how to access the web user
interface please see section, “Computer Access Setup”.
Upgrading the Firmware Locally
1. Insert a USB flash drive into your computer and go to https://amcrest.com/firmware-subscribe
2. Locate the most up to date firmware for your device and download it to your computer. Save
the file to your USB flash drive.
3. Insert the USB flash drive into a USB port on your NVR.
4. On the NVR, go to Operation and click on System Maintain, then click on the Upgrade tab.
5. Click on System Upgrade.
6. Locate the firmware file that is on the USB flash drive and then click Save.
7. Allow the system to upgrade. The device may reset after the firmware update is complete.
Computer Access Setup
There are 2 ways to access your NVR from a computer, locally or remotely.
Local Access: Logging into your NVRs web interface from a computer or laptop connected to
the same network as your NVR (home, office, etc.).
Remote Access: Logging into your NVRs web interface from a computer or laptop connected to
a network outside of your home or business network (coffee shop, work computer, etc.)
Local access is preferred by those who do not want to make their NVR accessible from outside
their network. However, there are several options available for remote access that use
standardized and secure network protocols including SSL, TLS, DDNS, etc. Most other users
require remote network access by way of their smartphones, tablets, laptops, or computers,
wherever they are.
The following section will cover both means of access (local and remote). Keep in mind that any
user can have both local and remote access simultaneously if they so choose.
Before accessing your NVR through a web browser, the following two steps must be
completed:
1. You must access the NVR’s web interface with its IP address.
2. You must install the Amcrest web browser plugin.
3. You must use a compatible web browser such as Internet Explorer (recommended), Firefox
(49.0.2) or Safari 11. Google Chrome users can also use the Chrome app to access their NVRs if
needed. To download the Chrome app, visit https://chrome.google.com/webstore/detail/amcrest-
web-view/oddndbjhpcpopbebhonolceinkbnheih?utm_source=chrome-app-launcher-info-dialog
An IP address is just an identifier given to any devices that connect to a network. People use
names, but internet-connected devices use a set of numbers called an IP address to talk to each