User Manual

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To view a video on how to setup the for UPnP/DDNS remote access go to
http://amcrest.com/videos and view the video titled
“How to Gain Remote Access to Your HDCVI DVR with Universal Plug and Play”.
Below is a step-by-step walkthrough that details how to setup the for Remote Web Access using UPnP and DDNS:
1. Login to your DVR, open the main menu then go to Management -> Network.
2. Using the left-hand menu, go to the Connection menu, and write down the HTTP port. It is recommended to
ensure the port number is at least 5 digits long to prevent any port conflicts. If need be, change the port to a 5-
digit number that is less than 65535, note the number down, and click save before proceeding to the next step.
3. The system will prompt you to reset the DVR. Click OK and wait for the DVR to restart.
4. Login to your DVR, open the main menu then go to Management -> Network.
5. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed.
6. Click the DDNS menu item on the left-hand menu, click the enable checkbox, and then click the Apply button on
the bottom right.
7. Write down the entire Domain Name field, including the white text that says.quickddns.com
8. Click the UPnP menu item on the left-hand menu and click the enable radio button at the top.
9. While in the UPnP menu, double click the HTTP port, and change both the internal and external HTTP ports to
match the number that was used in step 2.
10. Uncheck the last 4 checkboxes in the PAT table on the UPnP menu.
11. Click apply and ensure the UPnP status field says “Searching.”
12. Exit this menu to go back to the main menu, then re-enter the UPnP menu, and ensure the UPnP status says
“Success”.
13. Open a web browser and enter in the DDNS domain name address from step 3, enter in a colon, then type the port
number from step 4 on to the end.
a. For example, if the DDNS domain name is http://abc123456789.quickddns.com and your HTTP Port is 33333, the
URL would be http://abc123456789.quickddns.com:33333
14. The browser may prompt you to install a plugin. Click install to download the plugin, and then click on the plugin
installation file to install the plugin.
15. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin can run
successfully.
16. Enter in login details into the username and password fields.
17. Click the WAN option, and then click Login.
18. Once the main interface opens, click the plug icons next to each camera on the list on the left-hand side, and
activate the main stream for each of them to enable the live feed.
If the process above is not working, please contact Amcrest Support via one of the following options:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support [e-mail]