User Manual

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If the password for the administrator account is misplaced, forgotten, or a user is locked out, contact Amcrest
Support via one of the following options as a hard password reset may be needed:
Visit http://amcrest.com/contacts and use the email form o
Call Amcrest Support using one of the following numbers
Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support support@amcrest.com
4.2.2. Unlock Pattern
The next screen that will be configured will be the unlock pattern screen. In this screen you can configure the
unlock pattern for your DVR. This setting is optional and can be skipped by pressing the Skip button.
To set the unlock pattern, use the mouse to draw a pattern you would like to use. Once you have drawn the
desired pattern on the screen, the system will ask you to confirm the unlock pattern you have set. To confirm the
setup, use the mouse to draw the pattern again. When complete you will be taken to the password protection
screen.
4.2.3. Password Protection
The next screen that will appear will be the password protection screen. This screen is another means of password
retrieval can be set up in this menu. To begin, enter a valid email address into the Email Address field. The email
address will be retained in the system.