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User Guide

ManualsBrandsAmcrest ManualsBullet Cameras1080P Wireless Security Camera System, Wireless Cameras for Home Security, Wire-Free Outdoor Security Camera System, Security Camera Outdoor Wireless WiFi, IP65, 2-Way Audio
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04
Troubleshooting
Why Did the Indicator Light On
My Hub and Camera Turn Red?
This happens during the paring process if the
camera does not properly sync to your hub. If
this occurs you may need to resync the
camera back to the hub and try pairing again.
To resync the camera, press and hold the sync
button on the back of the camera until the
indicator light on the front of the camera turns
red. Once it turns red release the sync button
and pair the camera back to your smart hub.
If none of the above has helped, try one
of the following:
1
Unplug the power adapter for your smart
hub and wait 30 seconds. Apply power
back to the smart hub and try the pairing
process again.
2
Reset the modem on your Wi-Fi network.
Unplug it and wait for about 40 seconds,
then plug it back in and continue the setup
process.
3
Perform a factory reset on the smart hub. To perform a factory reset, locate
the reset hole on the back of the smart hub. Using a safety pin, or similar
device, press in and hold the internal reset button down for 30 - 60 seconds
allowing the device to reset. Once the hub comes back online, continue the
setup process.
I Mounted My Camera Upside Down. How Do I Flip the
Image?
When installing your camera it is important to note the direction in which you want
your camera to face. If the image of your camera needs to be flipped, access the
live view interface of your camera in the app and tap on the settings ( ) icon in
the upper right corner of the screen.
In the settings menu, tap on the “Flip Image” toggle switch to enable and flip the
image. The image can only be flipped in a 180° motion.
Why Is the LED On My Smart Hub Blinking Green?
The LED on your Smart Hub will repeatedly flash green if the device does not
detect any network activity. To resolve the issue, ensure an Ethernet cable is
secured in the Ethernet port on the back of the unit and the other end is properly
plugged into your home network.
Once a proper Ethernet connection is made, the LED on the Smart Hub will turn
light blue and then disappear once a secure connection is made to your network.