User Guide

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Welcome to the Amcrest Family!

QUICK START GUIDE

POE AI CAMERA INITIAL SETUP

www.amcrest.com

For the most recent version of this Quick Start Guide visit:

amcrest.com/quickstartai

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WHAT YOU THINK

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ensuring your full satisfaction. If you are not entirely satisfied

for whatever reason, please reach out to us and we will do all

within our power to make it right.

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an honest online review about our product and services.

If your experience has been something less than amazing, please drop us

an email at support@amcrest.com

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Summary of content (13 pages)

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LET US KNOW WHAT YOU THINK We sincerely thank you for your business and are committed to ensuring your full satisfaction. If you are not entirely satisfied for whatever reason, please reach out to us and we will do all within our power to make it right. As a young and growing company, it would mean the world to us if you could leave an honest online review about our product and services. If your experience has been something less than amazing, please drop us an email at support@amcrest.
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THANK YOU FOR PURCHASING AN AMCREST CAMERA! GET THE PREMIUM MONITORING EXPERIENCE WITH AMCREST CLOUD Please follow the instructions in this Quick Start Guide to get your camera set up. Setup Your Camera with Amcrest Cloud ........................................................................................................... 3 1. Amcrest Cloud Mobile Setup Setup your camera using Amcrest premium cloud service. Set Up Your Camera with Amcrest View Pro ..................................................
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SETUP YOUR CAMERA WITH AMCREST CLOUD 2 3 4 AMCREST CLOUD MOBILE SETUP Setup procedure for adding a new camera to Amcrest Cloud. • Before starting, it is recommeded to reset your camera. Simply unplug the power source and plug it back in. • Please make sure your camera is plugged in to a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup.
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AMCREST CLOUD MOBILE SETUP 5 6 Tap on Add Camera. 7 Give the camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 5 8 Scan the QR code on the back/side/bottom of the camera or manually enter the camera's serial number into the Enter camera S/N (serial number) field. Press Next to continue. If you are adding a new camera that does not have a set password the app will automatically detect that a new camera is being added. Tap on OK to continue.
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AMCREST CLOUD MOBILE SETUP 9 10 11 For more information on how to set up your camera on Amcrest Cloud using a web browser on Windows or Mac, visit amcrest.com/amcrestcloudwebsetup Set a new password for your device. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password, enter the password again in the Confirm Camera Password section. Tap Next to continue. Confirm and adjust any needed settings for your camera.
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SETUP YOUR CAMERA WITH AMCREST VIEW PRO 2 4 3 AMCREST VIEW PRO POE CAMERA SETUP Recommended setup procedure for adding a new POE camera to Amcrest View Pro. • It is recommended to use a POE or POE+ switch with an Ethernet cable. The camera may also be powered using a power adapter. • Make sure your camera and mobile device are on the same network during setup. 1 For IP Doman/DDNS setup visit, www.amcrest.com/ipdomainddnssetup www.amcrest.
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AMCREST VIEW PRO POE CAMERA SETUP 8 6 Scan the QR code on the back/side/bottom of the camera or manually enter the camera's serial number into the Enter camera S/N (serial number) field. Press Next to continue. Android users, please verify the S/N on your device has been properly scanned. Tap Next to continue. 9 7 Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your camera. The default username and password will be admin.
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AMCREST VIEW PRO AMCREST VIEW PRO DEVICE SEARCH DEVICE SEARCH 2 • It is recommended to use a POE or POE+ switch with an Ethernet cable. The camera may also be powered using a power adapter. • Make sure your camera and mobile device are on the same network during setup. 1 4 3 Recommended setup procedure for adding a new POE camera to Amcrest View Pro. Download and open the Amcrest View Pro app from the App Store or Play Store. Android users using Android 8.
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5 7 6 Tap on P2P to connect your WiFi device. Note: If you are setting up your camera remotely using IP/Domain, tap on IP/Domain. For more information on setting up IP/Domain visit: 8 The app will prompt you to change the password. Enter a password between 8 and 32 characters and confirm the password. Enter a name and login credentials for your camera.
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DESKTOP ALTERNATIVE ACCESS METHODS ACCESS METHODS For more information on AI camera based desktop access, visit, amcrest.com/aisetup www.amcrest.com/generalpcaccess 1 For additional access methods, refer to the alternative access methods provided below.
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ALTERNATIVE PHYSICAL ACCESS METHODS INSTALLATION METHODS HARDWARE SETUP For additional setup methods for your Amcrest camera, refer to the alternative setup methods provided below. 6 Physical installation should begin after initial setup of the camera has been completed. Installation guides and setup videos can be found by specific model at AMCRESTVIEW.COM SETUP 1 This setup method will be used to setup a amcrestview.com connection for your device.
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TROUBLESHOOTING/FAQ HOW DO I USE GLOBAL SETUP? The global setup option is used to calibrate IVS rules in the interface. Calibration is used to increase the overall efficiency of the detection area as well as provide more accurate reporting of IVS events. Please note, this option may not be available in all AI model devices. HOW DO I ACCESS THE WEB USER INTERFACE? The calibration process begins by creating a detection area in the interface and using vertical and horizontal lines to calibrate the area.
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FCC COMPLIANCE STATEMENT INFORMATION & LINKS Contact our customer service team support@amcrest.com USA Toll Free: (888) 212-7538 USA Direct: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 International Callers: +1-713-893-8956 Amcrest Cloud App To download the Amcrest Cloud app for Android, visit amcrest.com/androidcloud To download the Amcrest Cloud app for iOS, visit amcrest.com/ioscloud Amcrest View Pro App To download the Amcrest View Pro app for Android, visit amcrest.