IP5M-B1186EW-28MM / IP8M-B1186EB-28MM 5MP UltraHD Bullet Camera User Manual Version 1.0.0.
Contents Welcome ................................................................................................................................................................................. 3 Important Security Warning ..................................................................................................................................................... 3 Important Safeguards and Warnings.......................................................................................................
Welcome Thank you for purchasing an Amcrest camera! This user manual is designed to be a reference tool for the installation and operation of your camera. Here you can find information about the camera’s features and functions, as well as information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.
3．Installation Handle the device with care. Keep the device right side up. Do not apply power to the camera before completing installation. Do not place objects on top of the camera. 4．Repair Professionals All the examination and repair work should be done by qualified service engineers. We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also allows the user to easily locate and view recordings for playback from any internet connected computer or smartphone (iOS/Android). • Advanced Network Protocol Support This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols to allow remote and local connection with a large variety of network hardware.
1. 2. 3. 4. 5. 6. 7. 8. Stick the installation sticker on the designated surface where the device will be installed (wall or ceiling). Drill 4 holes through the holes on the installation sticker. Open the accessories bag and take out the expansion bolt and insert it into the holes. Open accessories bag and take out the screws. Tighten the 4 screws to fix the device on the installation surface (wall or ceiling).
How to Setup the Camera To make your experience with your Amcrest camera easy and simple, we've provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best for you. Setting up Your Camera for the First Time If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing.
• • • Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. Make sure your camera and mobile device are on the same network during setup. To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your camera onto the Amcrest Cloud app, follow these steps: 1. Download and open the Amcrest Cloud app from the App Store or Play Store.
5. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 7. Set a new password for your camera. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. 6.
Amcrest View Pro Setup To add your PoE camera to the Amcrest View Pro app follow these steps: The following steps will continue the app setup process for an Android phone and, though the iPhone version of the app has slightly different steps, most of this process is identical and easy. Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load. 3. Tap “Start”. 4. Tap “POE Camera”.
5. Tap “P2P Connection”. 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support 7. Create a name for the device and enter a username 8. Update the default password for the device and tap “Start Live View” to view the device. and password. The default username and password will be admin. Tap “Start Live View”.
For more information about Amcrest View Pro and its functionalities visit amcrest.com/support Desktop Access Setup This camera features the latest in JS technology which allows you to access your camera via a wide variety of web browsers including, Google Chrome, Firefox, Safari and other mainstream web browser via your PC or Mac computer. For more information on how to access your camera from your computer please refer to the information below.
Click OK when and allow the stream to load. Operation and Interface This section will show you the basic operation and interfaces of the web user interface for your camera. Live By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the camera. The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, Playback, and Amcrest Cloud web site.
This is the interface for the playback menu. There are 5 main sections: 1. 2. 3. 4. File Menu: This panel allows the user to select a file type and data source. Calendar: This panel allows the user to pick a date that they would like to playback video from. When a date has recorded footage available, it is green. The current date is blue, unless it has recorded footage, then it’s a lighter green.
There are 3 main sections to note in the Setup tab: 1. 2. 3. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera. Menu Tab: These tabs open menu options for certain menu items. Camera This menu section allows the user to change different camera settings for video and to manage image profiles.
Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture • • • • • • • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Brightness: This slider is used to adjust live view and recorded video window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video is.
• • • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Anti-Flicker: These options allow the user to select what type of anti-flicker technology should be used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area.
• • • • BLC: backlight compensation: Default will use the whole image to balance the lighting settings, and Customized will allow you to balance the lighting settings from the target area. WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is clear for the user. HLC: Highlight compensation is a feature that came out of necessity due to overexposure from strong light sources like headlights or spotlights. OFF: Disables white balance mode.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Day & Night Day & Night profiles are used to determine when black and white mode is turned on in a dark environment. Below is a screenshot of this menu: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.
• • • Mode: This dropdown box allows the user to select different Day & Night balance modes. The 3 options are Auto, Color, and B&W. Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode. Color - Preset which allows the camera to compensate color in day or night profiles. B&W - Sets the picture to black and white, however when illumination is too dark it switches on IR mode.
Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item: Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 4 options: General, Full Time, Schedule, and Day/Night.
Below is an explanation for each of the fields on the Video tab in the Video menu item: • • • • • • • • • • Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. Smart Codec: Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
Snapshot Below is a screenshot that shows the Snapshot tab in the Video menu item: Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: • • • Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: General: Snapshots are taken as scheduled. Event: Snapshots occur when a motion detection alarm or tampering alarm is triggered Image Size: This dropdown box shows the image size.
The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed. To remove a box, click on it, then click the delete button. To remove all privacy filter boxes, click the Remove All button.
Network This menu section allows the user to change network settings for the camera. TCP/IP The TCP/IP menu item has two tabs: TCP/IP and P2P. TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network.
• • • • • • • • • of the connections. The Set as Default button allows the user to select one of the connection methods as the default one. Mode: Static vs DHCP: This radio button allows the user to choose between a static IP address, and a dynamic IP address. DHCP stands for Dynamic Host Configuration Protocol, and this enables the camera to automatically obtain an IP address from another network device such as a server or more commonly, a router.
Below is an explanation of the fields on the P2P settings tab: • • • Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. Status: This field displays the status of the P2P connection. Once the camera is connected to a device, this field should display the word Online. S/N: This field displays the Token ID for the camera.
HTTP Port: This field designates the Hypertext Transfer Protocol (HTTP) port number. The default value is 80. RTSP Port: This field designates the Real Time Streaming Protocol (RTSP) port number. The default value is 554. HTTPS: This field enables the use of the HTTPS protocol for accessing the camera. HTTPS Port: This field designates the Hypertext Transfer Protocol Secure (HTTPS) port number. The default value is 443. To reset to default settings, click the Reset Defaults button.
IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users. Below is a screenshot of the IP Filter screen: Below is an explanation of fields on the IP Filter settings screen: • • • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites.
Below is an explanation of fields on the SMTP (Email) settings screen: • • • • • • • • • • • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Port: This field allows the user to enter the port that corresponds to the selected SMTP server. Login Anonymously: This checkbox allows the user to anonymously login to the server. Username: This field allows the user to enter the SMTP username.
• • Keep Alive: This checkbox allows the user to enable a function to periodically check in with the SMTP server to ensure it can connect correctly. Email Test: This button causes the system to automatically send out an email to test the connection is OK or not. Prior to the email test, please save the email setup information. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
o The seventh column allows the user to open a dialog box and edit the service’s information. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. HTTPS This menu allows the user to enable and create HTTPS certificates. Below is a screenshot of this menu: For more information on how to setup HTTPS in the web user interface visit https://www.youtube.
Below is an explanation of the fields on the Motion Detection tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
• Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
• • • • • • After the motion detection zone is set, click the enter button to exit the motion detection screen. Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered.
• • • • • Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card tab: • • • Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera.
Below is an explanation of the fields on the Network tab: • • • • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. Enable: This checkbox enables the Network abnormality trigger for the camera. Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected.
Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green.
Below is an explanation of the fields on the Snapshot Schedule settings tab: There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green. Motion: Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated. Motion recording is represented by the color yellow. Alarm: Alarm means that the camera only takes snapshots when an alarm is activated.
Below is an explanation of the fields on the Holiday Schedule settings tab: • • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording. Calendar: This calendar allows the user to select days to designate as holidays.
Below is an explanation of the fields on the Path settings tab: • • Event Type: This column designates storage options available to the camera. The options are FTP and NAS. Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
Below is an explanation of the fields on the FTP settings tab: • • • • • • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server. Username: This field allows the user to input the username used to login to the FTP server.
Below is an explanation of the fields on the NAS settings tab: • • Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the NAS server/device. Remote Directory: This field allows the user to specify a remote directory on the NAS to send the recorded media to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
For more information on Amcrest Cloud visit: amcrestcloud.com System This menu section allows the user to change general settings for the camera. General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. General This tab is where the user can configure some basic camera settings.
Below is an explanation of the fields on the Date & Time settings tab: • • • • • • • • • • Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera. Current Time: This field allows the user to enter in the date and time manually.
Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the account screen: Below is an explanation of the fields on the Account screen: • • • • • • • • • • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen.
Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings. Import/Export This screen allows the user to import or export settings from the camera.
Below is an explanation of the fields on the Auto Maintain screen: • • • Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot. Auto Delete Old Files: This checkbox allows the user to enable the auto deletion of old files on the camera. Manual Reboot: This button allows the user to manually reboot the camera.
Version This screen allows the user to see various information about the camera’s software versions, as well as other information. Below is a screenshot of the camera’s version screen: On this screen, software version, web interface version, and ONVIF version are displayed. Also, the S/N (Token ID) is displayed here. Log This screen is where the camera’s activity log is kept.
To back up the log, click the Backup button. To clear the log, click the Clear button. Remote Log This screen allows the user to set a remote log of the camera’s activity. An IP address of the remote location must be applied to the interface. Below is a screenshot of the remote log menu: Below is a description of the features in this menu: Enable: This checkbox enables or disables the feature. IP Address: Enter the IP address of the remote log location.
Click Refresh to refresh this table. Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered.
Below is a step-by-step walkthrough that details how to setup Amcrest cameras for Remote Web Access using UPnP and DDNS: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Login to your camera’s web interface, open the main menu then go to Setup -> Network. Using the left-hand menu, go to the Connection menu, and write down the HTTP port. It is recommended to ensure the port number is at least 5 digits long to prevent any port conflicts.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup -> Network. Open the TCP/IP settings screen. By default, the camera has the mode set to DHCP. Ensure that DHCP is selected. The IP Address, Subnet Mask, Default Gateway, Preferred DNS, and Alternate DNS should all be 0s if DHCP is selected.
UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Amcrest Cloud Desktop Setup 1. 2. 3. 4. 5. Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage. Amcrest Cloud also allows the user to easily find view recorded video for playback from any internet connected PC or Mac computer.
2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: • The input voltage is too low or is not stable. • The insides of the camera have accumulated too much dust. • The temperature is either too hot or too cold. • The hardware is malfunctioning. • • • • • • • 3. Real-time video color is distorted. Below are a few possible reasons why this may be occurring: The camera is not compatible with the monitor.
• • • • • The network is not stable. There may be an IP address conflict. There may be a MAC address conflict. The PC or camera network card may be defective. The Ethernet cable is too long • • • 9. The alarm signal cannot be disarmed. Below are a few possible reasons why this may be occurring: An alarm may be setup incorrectly. An alarm output may have been manually opened. There may be an error in the camera’s firmware. • • • • 10. Alarms are not working.
• • • • • • • • • • • • • • • • • • • IP Address – Internet Protocol Address is a unique numerical label assigned to each device connected to a computer network. The IP address allows communication between different devices on a network. Main Stream – Main Stream is the main streaming protocol for the camera. Main stream uses more bandwidth and attempts to keep quality and fluency high. NO/NC – Normally Open and Normally Closed are options for sensor type.
manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form. 3. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix A: Toxic or Hazardous Materials or Elements Component Name Toxic or Hazardous Materials or Elements Pb Hg Cd Cr VI PBB PBDE ○ ○ ○ ○ ○ ○ （Panel） ○ ○ ○ ○ ○ ○ Circuit Board ○ ○ ○ ○ ○ ○ Fastener ○ ○ ○ ○ ○ ○ Wire and Cable/Ac Adapter ○ ○ ○ ○ ○ ○ Packing Material ○ ○ ○ ○ ○ ○ Accessories ○ ○ ○ ○ ○ ○ Sheet Metal(Case) Plastic Parts O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the rel
To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts and use the email form Call Amcrest Support using one of the following numbers: Toll Free US: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.
