Amcrest IP5M-D1188EW-28MM 5MP POE Dome Camera User Manual Version 1.0.
Contents Welcome..............................................................................................................................3 Important Security Warning .................................................................................................3 Important Safeguards and Warnings ....................................................................................3 Features and Specifications ..............................................................................................
Welcome Thank you for purchasing an Amcrest camera! This user manual is designed to be a reference tool for the installation and operation of your camera. Here you can find information about the camera’s features, functions, and information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.com/videos For access to the quick start guide and other support information, go to http://amcrest.
5．Environment The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc. This product should be transported, stored, and used only in the specified environments as stated above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the camera’s sensors. Ensure that the camera is in a well-ventilated area to prevent overheating. 6.
is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor. All positioning actions to the camera will have to be performed manually. Device Overview The image below shows the structure of the camera: The images below show the dimensions for the camera.
Once connected to a PC or mobile device you will be able to configure the device to your network. For more information. Installation Guide To install the camera on a ceiling or wall, please reference the below diagram as well as the steps: Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the camera and bracket.
1.Use a Torx/Hex wrench (included) to open the dome enclosure by unfastening the three inner hex screws on enclosure. 2.Place the installation sticker on the wall or ceiling surface that you wish to mount your camera. 3.Using the X’s on the installation sticker, drill 3 holes to allow for the insertion of the included expansion bolts. 4.If the camera’s cable will be exiting through the wall or ceiling surface, please be sure to drill an exit hole and pull the cable through. 5.
Amcrest View Pro app Amcrest Surveillance Pro Amcrest Cloud Default Username and Password To login to the system for the first time, use one of the following default username/password combinations. Once you have successfully logged in, it is highly recommended to change the password for security reasons. Username: admin Password: admin Note: Logging in for the first time will prompt the user to change the password to the admin account.
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0 or later version. Android will require a 3.0 or later version OS to run these apps. For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the screenshots below as updates are released. Below, you will find instructions on how to set up your camera up on the Amcrest cloud app as well as the Amcrest View Pro app.
5. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 7. Set a new password for your camera. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. 6.
Amcrest View Pro Setup To add your PoE camera to the Amcrest View Pro app follow these steps: The following steps will continue the app setup process for an Android phone and, though the iPhone version of the app has slightly different steps, most of this process is identical and easy. Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load. Tap “Start”. Tap “POE Camera”.
Tap “P2P Connection”. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support Create a name for the device and enter a username and password. The default username and password will be admin. Tap “Start Live View”. Update the default password for the device and tap “Start Live View” to view the device.
Desktop Access Setup The features associated with your camera are only accessible and customizable using the built-in web user interface via a web browser. This camera features the latest in JS technology which allows you to access your camera via a wide variety of web browsers including, Google Chrome, Firefox, Safari and other mainstream web browsers via your PC or Mac computer. For more information on how to access your camera from your computer please refer to the information below.
Click OK when and allow the stream to load. Operation and Interface This section will show you the basic operation and interfaces of the web user interface for your camera. Live By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the camera. The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud.
Section 3: This is the live view feed from the camera. Section 4: This section allows the user to access setup options, alarms, and logout the interface. Section 5: This option allows the user to take a snapshot of the live view screen. Playback The Playback tab allows the user to playback the camera’s recorded video. Please note, if you are using a main stream web browser, such as Google Chrome, some playback options may be limited.
Section 5: These options allow the user to filter between recording types such as, General, Motion, Alarm, or Manual events. The “All” option will select all recording types in the interface. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.
There are 3 main sections to note in the Setup tab: 1. 2. 3. Menu Bar: Allows the user to switch between Configuration and Profile Management options. Menu Items: Each menu option opens a different menu which allows the user to change between specific settings configurations. Menu Tab: Displays menu items pertaining to the selected tab. Camera This menu tab allows the user to change different camera settings for video and to manage image profiles.
Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video is.
Shutter Priority: This setting will maximize the fastest shutter speed and will sacrifice the gain in return. Manual - This setting lets you select your shutter speed and have the gain adjust automatically. Selecting customized range will let you both the shutter speed an adjust the gain manually. 3D NR: Allows the user to enable or disable 3D noise reduction. 3D NR Level: This slider allows the user to specify the 3D Noise Reduction level. The value ranges from 1-100.
Day & Night This menu allows the user to adjust day and nighttime settings. Below is an explanation of the features provided in this menu. Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Mode: This dropdown box allows the user to select different Day & Night balance modes. The 3 options are Auto, Color, and B&W. Color - Preset which allows the camera to compensate color in day or night profiles.
Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 4 options: General, Full Time, Schedule, and Day/Night. General means that the system can automatically alternate between night and day based on the profiles for each. Full Time means that the system sticks to one profile the entire time it is running.
Below is an explanation for each of the fields on the Video tab in the Video menu item: Encode Mode: This dropdown box allows the user to select a compression protocol. Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
• • • Image Size: This dropdown box shows the image size. By default, the screenshot size is the same size as the video feed’s resolution. Quality: This dropdown box allows the user to select image quality. Quality is adjusted on a scale of 1-6 (Best). Interval: This is to set snapshot frequency. The value ranges from 1 to 7 seconds. The maximum setting for a customized interval is 3600s/picture. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
To remove all the settings applied in this menu, click Remove All. To delete a specific setting, select the setting you wish to delete can click Delete. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Network This menu section allows the user to change network settings for the camera. TCP/IP The TCP/IP menu item has two tabs: TCP/IP and P2P.
Mode: Static vs DHCP: This radio button allows the user to choose between a static IP address, and a dynamic IP address. DHCP stands for Dynamic Host Configuration Protocol, and this enables the camera to automatically obtain an IP address from another network device such as a server or more commonly, a router. When the DHCP function is enabled, the user cannot modify the IP address, Subnet Mask, or Default Gateway, as these values are obtained from the DHCP function.
QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Connection The Connection tab is where users can configure port connections.
To enable ONVIF, click the radio button next to Enable, and then click the save button. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. DDNS DDNS stands for Dynamic Domain Name Server. This technology is used to automatically update name servers in real time to help the camera maintain a persistent address despite changes in location or configuration.
Below is an explanation of fields on the IP Filter settings screen: Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end. Remove All: This button allows the user to remove all sites from the trusted IP/MAC list.
Below is an explanation of fields on the SMTP (Email) settings screen: SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Port: This field allows the user to enter the port that corresponds to the selected SMTP server. Login Anonymously: This checkbox allows the user to anonymously login to the server. Username: This field allows the user to enter the SMTP username.
Port Mapping List: This table is used to show how the ports for each protocol listed below have been remapped by the UPnP protocol. The first column shows the checkboxes to enable the corresponding service on the table. The second column shows the name of the services. To edit this, double click on the service line item. The third column shows the name of the protocol used by that service. To edit this, click the pencil button in the modify column for that line item.
Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. Motion Detect This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week.
Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, a snapshot can be taken, or the camera can begin recording. For example, if the anti-dither time is set to 10 seconds, each alarm may last 10 seconds if the local alarm is activated.
Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
Below is an explanation of the fields on the SD Card settings tab: Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera. Send Email: This checkbox allows the user to enable the camera to send an email when an SD Card abnormality is detected. To reset to default settings, click the Reset Defaults button.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Illegal Access This tab allows the user to set the camera’s response to an Illegal Access related abnormality. Below is a screenshot of the Illegal Access tab screen: Below is an explanation of the fields on the Illegal Access settings tab: Enable: This checkbox enables the Illegal Access abnormality trigger for the camera.
Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green. Motion: Motion Detection recording means that the camera captures only footage when the motion detection alarm is activated.
Below is an explanation of the fields on the Snapshot Schedule settings tab: Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green. Motion: Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated.
To refresh the page, click the Refresh button. To save the settings, click the Save button. Destination This menu controls where recorded media is stored. There are 4 tabs in this menu: Path, SD Card, FTP, and NAS. Path This tab is where the user can designate a path for recorded video and snapshots to reside in. Below is a screenshot of the Path tab: Below is an explanation of the fields on the Path settings tab: Event Type: This column designates storage options available to the camera.
Device Name: This column designates the name of the SD card that is currently in the camera. Status: This column designates the status of the SD card. Attribute: This column designates the read/write attributes for the SD card. By default, this is Read & Write. Used Capacity/Total Capacity: This column shows the available memory on the SC card. Read Only: This button allows the user to designate an SD card as read only.
NAS This tab is where the user can change NAS settings. Below is a screenshot of the NAS tab: Below is an explanation of the fields on the NAS settings tab: Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the NAS server/device. Remote Directory: This field allows the user to specify a remote directory on the NAS to send the recorded media to.
Record Stream: This dropdown box allows the user to specify which stream to record. The options are mainstream and sub stream. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.
Below is an explanation of the fields on the Date & Time settings tab: Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera. Current Time: This field allows the user to enter in the date and time manually.
Below is an explanation of the fields on the Account screen: Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. Username: This tab shows the usernames available on the camera. Group: This tab shows the user groups available on the camera. No.: This column shows the user’s number on the user list. Username: This column shows the usernames of the different accounts on the camera.
Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings. Import/Export This screen allows the user to import or export settings from the camera.
Upgrade This menu allows the user to upgrade the camera’s firmware. Below is a screenshot of the Upgrade screen: To upgrade the firmware for your camera, follow the steps provided below: Go to amcrest.com/firmware-subscribe Search for the model number of your camera and download the latest firmware file. Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded. Once the firmware file has been imported, click Upgrade.
To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To back up the log, click the Backup button. To clear the log, click the Clear button. Remote Log The Remote Log menu allows users to retain log information from other remotely connected devices. Below is a screenshot of the Remote Log menu: Enable: Enables the remote log feature.
Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: Click Refresh to refresh this table. Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log.
UPnP/DDNS Remote Web Access Setup Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to setup stable remote access. For this method, your router should support the uPnP networking protocol and the protocol should be enabled. Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router. Below is a step-by-step walkthrough that details how to setup Amcrest cameras for Remote Web Access using UPnP and DDNS: 1. 2.
Port Forwarding Remote Web Access Setup 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup -> Network.
Canada: 437-888- 0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Amcrest Cloud Desktop Setup Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.
• • • • 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: The input voltage is too low or is not stable. The insides of the camera have accumulated too much dust. The temperature is either too hot or too cold. The hardware is malfunctioning. • • 3. Real-time video color is distorted. Below are a few possible reasons why this may be occurring: The camera is not compatible with the monitor.
• • • There may be a MAC address conflict. The PC or camera network card may be defective. The Ethernet cable is too long 9. The alarm signal cannot be disarmed. Below are a few possible reasons why this may be occurring: • An alarm may be setup incorrectly. • An alarm output may have been manually opened. • There may be an error in the camera’s firmware. 10. Alarms are not working. Below are a few possible reasons why this may be occurring: • The alarm is not setup correctly.
• • • • • • • • • • • • • • • • • NO/NC – Normally Open and Normally Closed are options for sensor type. These settings allow for different exposure types when capturing video and still images. NTP – Network Time Protocol is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks.
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-2006 standard. During the environmental-friendly use period (EFUP) period, the toxic or hazardous substance or elements contained in products will not leak or mutate so that the use of these (substances or elements) will not result in any severe environmental pollution, any bodily injury or damage to any assets.
