Amcrest IP8M-2496EW-V2 / IP8M-2496EB-V2 8MP POE 4K AI Bullet Camera User Manual Version 1.0.
Contents Welcome..............................................................................................................................3 Important Security Warning .................................................................................................3 Important Safeguards and Warnings ....................................................................................3 Features and Specifications ..............................................................................................
Welcome Thank you for purchasing an Amcrest camera! This user manual is designed to be a reference tool for the installation and operation of your AI camera. Here you can find information about the camera’s features, functions, and information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.
5.Environment The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc. This product should be transported, stored, and used only in the specified environments as stated above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the camera’s sensors. Ensure that the camera is in a well-ventilated area to prevent overheating. 6.
IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor. All positioning actions to the camera will have to be performed manually.
8. Adjust the device to the desired position. 9. Using a Philip’s head screwdriver, (not included) tighten the adjusting screw near the base of the camera to lock the camera in position. 9. Using a Philip’s head screwdriver, (not included) tighten the adjusting screw near the base of the camera to lock the camera in position. MicroSD Card Installation A microSD card can be used to store and view local recordings/snapshots.
Note: Logging in for the first time will prompt the user to change the password to the admin account. How to Setup the Camera To make your experience with your Amcrest camera easy and simple, we've provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best for you.
• • • Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. Make sure your camera and mobile device are on the same network during setup. To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your camera onto the Amcrest Cloud app, follow these steps: 1. Download and open the Amcrest Cloud app from the App Store or Play Store.
5. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 7. Set a new password for your camera. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. 6.
2. Open the app and tap on the + symbol in the middle of the screen to begin adding your PoE device. 3. Tap on Add Device to add a new device to your app. 4. Tap on PoE Camera 5. Next, select a connection type. Since we will be setting up a basic P2P connection with the device, tap on "P2P Connection" to continue.
6. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 7. Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your camera. The default username and will be admin. Tap Start Live View to continue. Note: You can tap on the icon to verify the password. Note: Android users, tap on Scan QR Code to access the QR code reader. 8.
Desktop Access Setup The AI features associated with your camera are only accessible and customizable using the built-in web user interface via a web browser. This camera features the latest in JS technology which allows you to access your camera via a wide variety of web browsers including, Google Chrome, Firefox, Safari and other mainstream web browsers via your PC or Mac computer. For more information on how to access your camera from your computer please refer to the information below.
If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers. Click OK when and allow the stream to load. Operation and Interface This section will show you the basic operation and interfaces of the web user interface for your camera.
Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream. Section 3: This is the live view feed from the camera. Section 4: This section allows the user to access setup options, alarms, and logout the interface. Section 5: This option allows the user to take a snapshot of the live view screen.
Section 1: Allows the user to filter between video (.mp4) or snapshots (.jpg). Section 2: Allows the user to playback events based on calendar dates. If events are detected via the microSD card the days will be highlighted indicating recordings are available for that day. Section 3: The File List option provides a list of all recorded file types reported on a specific day. The files represented in the file list can be played back and downloaded from this menu.
There are 3 main sections to note in the Setup tab: 1. 2. 3. Menu Bar: Allows the user to switch between Configuration and Profile Management options. Menu Items: Each menu option opens a different menu which allows the user to change between specific settings configurations. Menu Tab: Displays menu items pertaining to the selected tab. Camera This menu tab allows the user to change different camera settings for video and to manage image profiles.
Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture • • • • • • • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video is.
• • 3D NR: Allows the user to enable or disable 3D noise reduction. 3D NR Level: This slider allows the user to specify the 3D Noise Reduction level. The value ranges from 1-100. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. BLC Mode This menu allows the user to adjust back light compensation settings. Below is an explanation of the features provided in this menu. • • • • OFF: Disables BLC mode.
• • • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Mode: This dropdown box allows the user to select different Day & Night balance modes. The 3 options are Auto, Color, and B&W. o Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode. o Color - Preset which allows the camera to compensate color in day or night profiles.
Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 4 options: General, Full Time, Schedule, and Day/Night. General means that the system can automatically alternate between night and day based on the profiles for each. Full Time means that the system sticks to one profile the entire time it is running. Schedule allows the user to dictate which times of the day are designated for the day profile and the night profile.
• • • • • • • Frame Rate (FPS): This dropdown box allows the user to select a frame rate. Frame rate settings are measured in frames per second (FPS) and can range from 1f/s to 25f/s in PAL mode and 1f/s to 30f/s in NTSC mode. Bit Rate Type: This dropdown box allows the user to select a bit rate type. The system supports two-bit rate types: CBR and VBR. In VBR mode, video quality can be set. Reference Bit Rate: This is the recommended bit rate value according to the resolution and frame rate selected.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Overlay Below is a screenshot that shows the Overlay tab in the Video menu item: The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature.
Network This menu section allows the user to change network settings for the camera. TCP/IP The TCP/IP menu item has two tabs: TCP/IP and P2P. TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network.
• • • • • • • • obtain an IP address from another network device such as a server or more commonly, a router. When the DHCP function is enabled, the user cannot modify the IP address, Subnet Mask, or Default Gateway, as these values are obtained from the DHCP function. To view the current IP address, DHCP needs to be disabled. Note: When PPPoE is enabled, modification of the IP Address, Subnet Mask, and Gateway becomes prohibited.
Below is an explanation of the fields on the P2P settings tab: • • • Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. Status: This field displays the status of the P2P connection. Once the camera is connected to a device, this field should display the word Online. S/N: This field displays the Token ID for the camera.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard. Below is a screenshot of the ONVIF settings tab: To enable ONVIF, click the radio button next to Enable, and then click the save button. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users.
Below is an explanation of fields on the SMTP (Email) settings screen: • • • • • • • • • • • • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Port: This field allows the user to enter the port that corresponds to the selected SMTP server. Login Anonymously: This checkbox allows the user to anonymously login to the server. Username: This field allows the user to enter the SMTP username.
• Email Test: This button causes the system to automatically send out an email to test the connection is OK or not. Prior to the email test, please save the email setup information. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet.
Before you create certificate or download certificate, from main window->Setup->Network->Connection, set the HTTPS port values and then check the box to enable HTTPS. For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso Event This menu section allows the user to change different settings for triggering events. Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper.
Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
o o Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. • • • • • • Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
• • • • • o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
To refresh the menu to its original format, click the Refresh button. To save a smart plan to your camera, click the Save button. IVS IVS stands for stands for intelligent video system analytics and is the basis for all the AI rules associated with your camera. The IVS menu allows the user to customize and set IVS rules which allows the camera to produce general behavior analytics and reporting directly from the web user interface.
1. Ensure a Smart Plan has been activated in the Smart Plan menu for IVS. 2. Access the IVS menu and click on the Add ( ) icon to begin customizing IVS rules. 3. Use the dropdown menu in the Rule Type column to select which IVS rule you want to use. Tripwire Tripwire allows the camera to trigger an event if an object, such as a human or vehicle, crosses the set tripwire line. Below is a screenshot of the Tripwire menu: Below is a description of the features in this menu: No.
Clear: This option is used to clear the drawn rule set on the live monitor screen. Target filter: Sets a maximum and minimum size in which an event will be triggered. Clear: Clears the modified target area to draw the target area on the live monitoring screen. Draw Target: Allows the user to set a target area on the live monitor screen. An IVS event will not occur outside the target box. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
Intrusion Intrusion allows the camera to trigger an event if an object, such as a human or vehicle, appears or crosses a set intrusion area set by the user. Below is a screenshot of the Intrusion menu: Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify.
Draw Target: Allows the user to set a target area on the live monitor screen. An IVS event will not occur outside the target box. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Setting an Intrusion Area 1. Select Intrusion from the Rule Type drop down menu. Set a name for the rule by double clicking the mouse over the Name of the rule. 2.
Abnormality This menu allows the user to adjust abnormality event settings. This menu has 3 tabs: SD Card, Network, and Illegal Access. SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: • • • Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for.
Below is an explanation of the fields on the Network settings tab: • • • • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. Enable: This checkbox enables the Network abnormality trigger for the camera. Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected.
• • Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event. Send Email: This checkbox allows the user to enable the camera to send an email when illegal access is attempted. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Storage This menu section allows the user to change storage settings for the camera.
• Video Recording Schedule: To specify a video recording range, first select the type of recording desired, then click and drag on time bar for the desired date. To edit multiple days at once, drag the cursor further up or down to cover the other days. o Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button.
o Setup: Clicking this button opens a screen that allows for snapshot periods to be set for each day and for each snapshot type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Holiday Schedule This tab is where holiday settings are configured.
Below is an explanation of the fields on the Path settings tab: • • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
Below is an explanation of the fields on the FTP settings tab: • • • • • • • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server. Username: This field allows the user to input the username used to login to the FTP server.
Below is an explanation of the fields on the NAS settings tab: • • • Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the NAS server/device. Remote Directory: This field allows the user to specify a remote directory on the NAS to send the recorded media to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: • • • Device Name: This field allows the user to change the device’s name. Language: This dropdown box allows the user to change the language used in the camera.
Below is an explanation of the fields on the Date & Time settings tab: • • • • • • • • • • Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera. Current Time: This field allows the user to enter in the date and time manually.
• • • • • • • • • • • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. Username: This tab shows the usernames available on the camera. Group: This tab shows the user groups available on the camera. No.: This column shows the user’s number on the user list. Username: This column shows the usernames of the different accounts on the camera.
Auto Maintain This screen allows the user to set auto maintenance settings for the camera. Below is a screenshot of the Auto Maintain screen: Below is an explanation of the fields on the Auto Maintain screen: • • • Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot.
• • Once the firmware file has been imported, click Upgrade. The device will reset, return to the web user interface. The upgrade is now complete. Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera. Information This menu section allows the user to view information about the camera for reference purposes. Version This screen allows the user to see various information about the camera’s software versions, as well as other information.
To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To back up the log, click the Backup button. To clear the log, click the Clear button. Remote Log The Remote Log menu allows users to retain log information from other remotely connected devices. Below is a screenshot of the Remote Log menu: Enable: Enables the remote log feature.
The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt. Click the Browse button to search for a custom alarm sound to use.
6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop-down box, click the checkbox next to Server Type, and then click the Save button on the bottom right. To set a custom DDNS name, fill out the Domain Name field and click Save. Write down the entire Domain Name field, including the white text that says.AmcrestDDNS.
10. Using the left-hand menu, go to the Connection menu, and write down the TCP, UDP, and HTTP port number. It is recommended to ensure that these port numbers are at least 5 digits long to prevent any port conflicts. If need be, change each of these port numbers to a 5-digit number that is less than 65535, note the numbers down, and click save before proceeding to the next step. 11. Go to http://www.canyouseeme.org/ and check to ensure each of the port numbers specified in step 10 is open. 12.
4. 5. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere. For more information visit amcrest.com/support For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at http://www.amcrest.com/videos Web Access Setup (AmcrestView.com) 1. 2. 3. 4.
• • Click on PC Sync to sync the date and time. Click Save to save and apply the new date and time settings. • • • 5. Motion detection does not work. Below are a few possible reasons why this may be occurring: The motion detection time period may be incorrectly configured. Motion detection zone setup is not correctly configured. Motion detection sensitivity is too low. 6. Web Access is not working.
11. Downloaded files cannot be played back. Below are a few possible reasons why this may be occurring: • The media player software on the PC may not be able to read the file format. • The PC may not have DirectX 8.1 or higher. • The PC may not have Windows XP or higher. 12. When I login via HTTPS, a dialogue says the certificate has expired or is not valid yet. • Ensure the PC has the same time as the camera’s system time.
• • • • • • • • • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm. SMTP – Simple Main Transfer Protocol is an Internet standard for electronic mail (e-mail) transmission. Static IP – An IP address that does not change. Sub Stream – Sub Stream is an alternative streaming protocol for the camera.
IC Warning Statement This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
• • • This user manual is for reference only. Slight differences may be found in the user interface. All the designs and software here are subject to change without prior written notice. All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.