Amcrest IP8M-MB2546EW/ IP8M-2546EB 8MP UltraHD 4K (8MP) Motorized Lens Camera User Manual Version 1.0.
Contents Welcome ........................................................................................................................................................................... 3 Important Security Warning .............................................................................................................................................. 3 Important Safeguards and Warnings.................................................................................................................
Welcome Thank you for purchasing an Amcrest camera! Here you can find information about your camera’s features and functions, as well as information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.com/videos For access to the quick start guide and other support information, go to http://amcrest.
Do not apply power to the camera before completing installation. Do not place objects on top of the camera. 4．Repair Professionals All the examination and repair work should be done by qualified service engineers. We are not liable for any problems caused by unauthorized modifications or user-attempted repair. 5．Environment The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc.
Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also allows the user to easily locate and view recordings for playback from any internet connected computer or smartphone (iOS/Android). • Advanced Network Protocol Support This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols to allow remote and local connection with a large variety of network hardware.
Installation Guide Follow the steps and use the diagram in this section to install the POE cameras. Note: Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera. 1. 2. 3. 4. Network Camera Mounting Screws Wall Anchors Install Template Installation Guide 1. 2. 3. 4. 5. 6. Stick the installation sticker on the installation surface. Drill 3 holes through the holes on the installation sticker.
Basic Wiring Overview On your device you will notice a pre-attached wire pigtail containing 5 wiring connections. These connections contain a power adapter connection, an Ethernet connection, audio wires (I/O), and alarm wiring. This device comes equipped with audio capabilities; the audio wiring is featured in the wire pigtail attached to this device. There are no built-in speakers or microphones on this device.
Setting up Your Camera for the First Time If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.
1. Download and open the Amcrest Cloud app from the App Store or Play Store. Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue.
5. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 7. Set a new password for your camera. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. 6.
2. Open the app and tap on the + symbol in the middle of the screen to begin adding your PoE device. 3. Tap on Add Device to add a new device to your app. 4. Tap on PoE Camera 5. Next, select a connection type. Since we will be setting up a basic P2P connection with the device, tap on "P2P Connection" to continue.
6. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 8. The app will prompt you to change the password. Enter a password between 8 and 32 characters and confirm the password. Press OK to continue. 7. Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your camera. The default username and will be admin.
Desktop Access Setup This camera features the latest in JS technology which allows you to access your camera via a wide variety of web browsers including, Google Chrome, Firefox, Safari and other mainstream web browser via your PC or Mac computer. For more information on how to access your camera from your computer please refer to the information below. To access your camera from your computer you will need to first locate the camera’s IP address.
If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers. Click OK when and allow the stream to load. Operation and Interface This section will show you the basic operation and interfaces of the web user interface for your camera.
Section 1: These options allow the user quick access to the playback menu as well as to the Amcrest Cloud web site. Section 2: This section allows the user to switch between Main Stream and Sub stream resolutions. Section 3: This is the live view feed from the camera. Section 4: This section allows the user to access setup options, alarm, and logout the interface. Section 5: This section allows the user to perform different camera functions while in live mode.
This is the interface for the playback menu. There are 5 main sections: 1. 2. 3. 4. File Menu: This panel allows the user to select a file type and data source. Calendar: This panel allows the user to pick a date that they would like to playback video from. When a date has recorded footage available, it’s green. The current date is blue, unless it has recorded footage, then it’s a lighter green.
There are 3 main sections to note in the Setup tab: 1. 2. 3. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera. Menu Tab: These tabs open menu options for certain menu items. Camera This menu section allows the user to change different camera settings for video and to manage image profiles.
Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture • • • • • • • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video is.
• • • ▪ ▪ ▪ ▪ • • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area.
• • • BLC: backlight compensation: Default will use the whole image to balance the lighting settings, and Customized will allow you to balance the lighting settings from the target area. WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is clear for the user. HLC: Highlight compensation is a feature that came out of necessity due to overexposure from strong light sources like headlights or spotlights.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Day & Night Day & Night profiles are used to determine when black and white mode is turned on in a dark environment.
• • • • • • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Mode: This dropdown box allows the user to select different Day & Night balance modes. The 3 options are Auto, Color, and B&W. Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode. Color - Preset which allows the camera to compensate color in day or night profiles.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item: Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on.
Below is a description of the features listed in this menu: • o • o • Zoom: This slider allows the user to zoom the image in and out. Slide the slider to the right to zoom in on an object. Slide the slider left to zoom out. Speed: Allows the user to set a speed for the zoom feature. This feature ranges from the lowest setting, 1, to a middle setting of 5, to the fastest setting of 20. Focus: This slider allows the user to focus on objects nearer to the camera or further away.
Below is an explanation for each of the fields on the Video tab in the Video menu item: • • • • • • • • • Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. Resolution: This dropdown box allows the user to set the resolution. The system supports various resolutions and they can be selected from this dropdown list. Frame Rate (FPS): This dropdown box allows the user to select a frame rate.
Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: • ▪ • • • Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: General: Snapshots are taken as scheduled. Event: Snapshots occur when a motion detection alarm or tampering alarm is triggered Image Size: This dropdown box shows the image size. By default, the screenshot size is the same size as the video feed’s resolution.
The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed. To remove a box, click on it, then click the delete button. To remove all privacy filter boxes, click the remove all button.
• • • • • • Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio. The options are 8k and 16k. 16k audio sampling allows for higher sound quality. Audio in Device: This field allows the user to select what source to get audio from. The default is the camera’s built-in mic.
Below is an explanation of the fields on the TCP/IP settings tab: • • • • • • • • • • • Host Name: This text field allows the user to change the host device name for the camera. This field supports a maximum of 15 characters. Ethernet Card: This dropdown box allows the user to select which internet access device to use. If the device is connected to a wired connection and a wireless one at the same time, then this box will have options to pick either of the connections.
• • • Below is an explanation of the fields on the P2P settings tab: Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. Status: This field displays the status of the P2P connection. Once the camera is connected to a device, this field should display the word Online. S/N: This field displays the Token ID for the camera.
Below is an explanation of the fields on the Connection settings tab: Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. TCP Port: This field designates the Transmission Control Protocol (TCP) port number. The default value is 37777. UDP Port: This field designates the User Datagram Protocol (UDP) port number. The default value is 37778.
To use this feature, users will need to setup an account with a DDNS service. The camera supports a variety of DDNS services such as AMCRESTDDNS, NO-IP DDNS, CN99 DDNS, and Dyndns DDNS. Based on which service is selected, different options may show on this screen. For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
Below is an explanation of fields on the IP Filter settings screen: • • • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end. Remove All: This button allows the user to remove all sites from the trusted IP/MAC list.
• • • • • • • • • • • Username: This field allows the user to enter the SMTP username. Password: This field allows the user to enter the password associated with the SMTP username. Sender: This field allows the user to enter the sender email address. This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera. Authentication: This dropdown box allows the user to select an encryption type.
Below is an explanation of fields on the UPnP settings screen: • • • o o o o o o o Enable: This checkbox allows the user to enable the UPnP function. Router State: This field shows the UPnP status and has two options: Unknown: This means that UPnP mapping has failed. Successful: This means that UPnP mapping has succeeded. Port Mapping List: This table is used to show how the ports for each protocol listed below have been remapped by the UPnP protocol.
Before you create certificate or download certificate, from main window->Setup->Network->Connection, set the HTTPS port values and then check the box to enable HTTPS. For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso Event This menu section allows the user to change different settings for triggering events. Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper.
o o • Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
o When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen. Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.
Video Tampering This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: • • • Below is an explanation of the fields on the Video Tamper tab: Enable: This checkbox enables a video tamper alarm for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
• • • • • o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
● Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. ● Enable Intensity Change: This checkbox enables the user to adjust sensitivity and threshold settings for audio detection.
● Snapshot: This checkbox allows the user to enable the camera to take a snapshot when an audio detection alarm is triggered. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Alarm The alarm menu allows the user to enable relay activation settings for an externally connected alarm. Below is a screenshot of the alarm menu: • • • • • • • • • Enable: This checkbox enables Relay activation settings.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Abnormality This menu allows the user to adjust abnormality event settings. This menu has 3 tabs: SD Card, Network, and Illegal Access. SD Card This tab allows the user to set the camera’s response to an SD card related abnormality.
Network This tab allows the user to set the camera’s response to a Network related abnormality. Below is a screenshot of the Network tab screen: • • • • • • Below is an explanation of the fields on the Network settings tab: Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. Enable: This checkbox enables the Network abnormality trigger for the camera.
Below is an explanation of the fields on the Illegal Access settings tab: • • • • • Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event. Relay Out: This checkbox allows the user to enable the camera to trigger an alarm when illegal access is detected.
Below is an explanation of the fields on the Record Schedule settings tab: o o o • o Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period. General recording is represented by the color green.
Below is an explanation of the fields on the Snapshot Schedule settings tab: • o o o • o Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green. Motion: Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated.
Below is an explanation of the fields on the Holiday Schedule settings tab: • o o • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording. Calendar: This calendar allows the user to select days to designate as holidays.
Below is an explanation of the fields on the Path settings tab: • • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button.
Below is an explanation of the fields on the FTP settings tab: • • • • • • • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server. User Name: This field allows the user to input the username used to login to the FTP server.
Below is an explanation of the fields on the NAS settings tab: • • Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the NAS server/device. Remote Directory: This field allows the user to specify a remote directory on the NAS to send the recorded media to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
• • Pre-event Record: This field allows the user to specify how many seconds before an event should be recorded. Disk Full: This dropdown box allows the user to designate what the camera should do when the disk is full. There are 2 options: Overwrite or Stop. Record Mode: This set of radio buttons allows the user to designate the recording mode. The options are Auto, Manual, and Off. Record Stream: This dropdown box allows the user to specify which stream to record.
• • • • Device Name: This field allows the user to change the device’s name. Language: This dropdown box allows the user to change the language used in the camera. Video Standard: This dropdown box allows the user to select either the NTSC or PAL video standard. TVOut: Enable or disable analog signal output port located in the security latch of your camera. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
• • • End Time: This dropdown box and field allow the user to enter in the end time for DST. Synchronize with NTP: This checkbox allows the user to enable the camera’s synchronization with an NTP server. NTP Server: This field allows the user to enter in an NTP server. Port: This field allows the user to enter in the port number for the NTP server. Update Period: This field allows the user to enter in the update period time.
Default Settings This screen allows the user to reset the camera and all its settings to the factory settings. Below is a screenshot of the Default screen: Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings.
Below is an explanation of the fields on the Auto Maintain screen: • • • Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot. Auto Delete Old Files: This checkbox allows the user to enable the auto deletion of old files on the camera. Manual Reboot: This button allows the user to manually reboot the camera.
To upgrade the firmware for your camera, follow the steps provided below: • • • • • Go to amcrest.com/firmware-subscribe Search for the model number of your camera and download the latest firmware file. Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded. Once the firmware file has been imported, click Upgrade. The device will reset, return to the web user interface. The upgrade is now complete.
To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: Click Refresh to refresh this table.
Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.
Remote Web Access Setup There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding. UPnP/DDNS Remote Web Access Setup Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to setup stable remote access. For this method, your router should support the uPnP networking protocol and the protocol should be enabled. Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router.
International Callers (Outside of US): +1-713-893-8956 USA: (888) 212-7538 Canada: 437-888-0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Port Forwarding Remote Web Access Setup 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work.
If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: (888) 212-7538 Canada: 437-888- 0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Amcrest Cloud Desktop Setup 1. 2. 3. 4. 5.
FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: • The input voltage is too low or is not stable. • The insides of the camera have accumulated too much dust.
• • • • • • Below are a few possible reasons why this may be occurring: The network speed is not enough to transfer video data via web access. The client PC may have limited resources. Multicast mode may be causing this issue. A privacy mask or screensaver may be enabled. The logged in user may not have enough rights to monitor real-time playback. The camera’s local video output quality is not enough. • • • • • 8. Network connection is not stable.
• • • • • • • • • • • • • • • • • • • • • • • Anti-Dither – This time value controls how long the alarm signal lasts. The values in this field can range from 5 to 600 seconds. Based on motion detection, a buzzer can go off, a tour can begin, a snapshot can be taken, or the camera can begin recording. DDNS – Stands for Dynamic Domain Name System.
FCC Statement 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 2.
Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Pb Hg Cd Cr VI PBB PBDE ○ ○ ○ ○ ○ ○ （Panel） ○ ○ ○ ○ ○ ○ Circuit Board ○ ○ ○ ○ ○ ○ Fastener ○ ○ ○ ○ ○ ○ Wire and Cable/Ac Adapter ○ ○ ○ ○ ○ ○ Packing Material ○ ○ ○ ○ ○ ○ Accessories ○ ○ ○ ○ ○ ○ Sheet Metal(Case) Plastic Parts O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the
O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard. X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-2006 standard.
