Amcrest IP8M-T2599EW / IP8M-T2599EB 8MP POE 4K AI Dome Camera User Manual Version 1.0.
Contents Welcome.....................................................................................................................................3 Important Security Warning ........................................................................................................3 Important Safeguards and Warnings ...........................................................................................3 Features and Specifications .........................................................................
Welcome Thank you for purchasing an Amcrest camera! This user manual is designed to be a reference tool for the installation and operation of your AI camera. Here you can find information about the camera’s features, functions, and information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.
5.Environment The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc. This product should be transported, stored, and used only in the specified environments as stated above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the camera’s sensors. Ensure that the camera is in a well-ventilated area to prevent overheating. 6.
IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor. All positioning actions to the camera will have to be performed manually.
Installation Guide To install the camera on a ceiling or wall, please reference the below diagram as well as the steps: Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the camera and bracket.
MicroSD Card Installation A microSD card can be used to store and view local recordings/snapshots. This camera requires a class 10 or above microSD card formatted to FAT32 to function. The camera can handle a max of 256GB of microSD card storage. 1. Locate the Reset cover on the top of the camera. This area will provide access to the factory reset button as well as the microSD card slot. 2. Use a Phillips head screwdriver to remove the cover.
For Configuring Advanced Settings on Your Camera If you would like to configure your camera to enable advanced features such as motion direction, e-mail alerts, FTP, image adjustments, scheduling and more. For Cloud Storage and Playback Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded footage from any device. Amcrest Cloud offers both motion detection and continuous storage plans to fit your needs.
3. Tap on Add Camera 5. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6. If you are adding a new camera that does not have a set password the app will automatically detect that a new camera is being added. Tap OK to proceed.
7. Set a new password for your camera. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. 8. Confirm and adjust any needed settings for your camera. When all settings have been confirmed, tap Finish. For more information about the Amcrest Cloud app and its features, visit amcrest.
2. Open the app and tap on the + symbol in the middle of the screen to begin adding your PoE device. 3. Tap on Add Device to add a new device to your app. 4. Tap on PoE Camera 5. Next, select a connection type. Since we will be setting up a basic P2P connection with the device, tap on "P2P Connection" to continue.
6. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 7. Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your camera. The default username and will be admin. Tap Start Live View to continue. Note: You can tap on the icon to verify the password. Note: Android users, tap on Scan QR Code to access the QR code reader. 8.
Desktop Access Setup The AI features associated with your camera are only accessible and customizable using the built-in web user interface via a web browser. This camera features the latest in JS technology which allows you to access your camera via a wide variety of web browsers including, Google Chrome, Firefox, Safari and other mainstream web browsers via your PC or Mac computer. For more information on how to access your camera from your computer please refer to the information below.
Operation and Interface This section will show you the basic operation and interfaces of the web user interface for your camera. Live By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the camera. The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream.
Playback The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of the Playback tab: This is the interface for the playback menu. There are 5 main sections: Section 1: Allows the user to filter between video (.mp4) or snapshots (.jpg). Section 2: Allows the user to playback events based on calendar dates. If events are detected via the microSD card the days will be highlighted indicating recordings are available for that day.
Section 5: These options allow the user to filter between recording types such as, General, Motion, Alarm, or Manual events. The “All” option will select all recording types in the interface. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.
Configuration The Configuration menu allows the user to configure image profiles for normal, day, and night usage. Below is an explanation of the features provided in this menu. Picture • • • • • • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100. The default value is 50.
• • Mirror: This radio button allows the user to turn the mirroring feature on or off. Turning mirroring on will mirror the picture. Flip: This dropdown box allows the user to flip the video feed picture. Flipping the picture is recommended only if the camera is mounted upside down. Exposure This menu allows the user to adjust exposure settings. Below is an explanation of the features listed in this menu. • • • • • Profile: This dropdown box allows the user to select which profile to modify.
• Mode: This option allows the user to choose between different white balance modes. • Auto: Allows the camera to automatically adjust white balance settings while in use. • Sunny: Allows the camera to automatically adjust white balance settings in sunny or bright conditions. • Night: Allows the camera to automatically adjust white balance settings in nighttime or dark conditions. • Outdoor: Allows the camera to automatically adjust white balance settings while in outdoor (sunny or dark environments.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item: Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on.
Below is an explanation for each of the fields on the Video tab in the Video menu item: • • • • • • • • • • Encode Mode: This dropdown box allows the user to select a compression protocol. Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: • • • • Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: General: Snapshots are taken as scheduled. ▪ Event: Snapshots occur when a motion detection alarm or tampering alarm is triggered Image Size: This dropdown box shows the image size. By default, the screenshot size is the same size as the video feed’s resolution.
For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed. To remove a box, click on it, then click the delete button. To remove all privacy filter boxes, click the remove all button. For Channel Title, the radio button enables or disables the feature. The Input Channel Title field allows the channel title to be modified. For Time, the radio button enables or disables the feature.
• Audio in Device: This field allows the user to select what source to get audio from. The default is the camera’s built-in mic. Alternatively, the line in mic can be selected. • Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled. • Microphone Volume: This slider allows the user to select the microphone volume. The value ranges from 0 to 100. The default value is 50.
• • • • • • • • • • Ethernet Card: This dropdown box allows the user to select which internet access device to use. If the device is connected to a wired connection and a wireless one at the same time, then this box will have options to pick either of the connections. The Set as Default button allows the user to select one of the connection methods as the default one. Mode: Static vs DHCP: This radio button allows the user to choose between a static IP address, and a dynamic IP address.
Below is an explanation of the fields on the P2P settings tab: • • • Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. Status: This field displays the status of the P2P connection. Once the camera is connected to a device, this field should display the word Online. S/N: This field displays the Token ID for the camera.
ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard. Below is a screenshot of the ONVIF settings tab: To enable ONVIF, click the radio button next to Enable, and then click the save button. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. DDNS DDNS stands for Dynamic Domain Name Server.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users.
Below is an explanation of fields on the SMTP (Email) settings screen: • • • • • • • • • • • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Port: This field allows the user to enter the port that corresponds to the selected SMTP server. Login Anonymously: This checkbox allows the user to anonymously login to the server. Username: This field allows the user to enter the SMTP username.
• • Keep Alive: This checkbox allows the user to enable a function to periodically check in with the SMTP server to ensure it can connect correctly. Email Test: This button causes the system to automatically send out an email to test the connection is OK or not. Prior to the email test, please save the email setup information. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
Before you create certificate or download certificate, from main window->Setup->Network->Connection, set the HTTPS port values and then check the box to enable HTTPS. For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso Event This menu section allows the user to change different settings for triggering events. Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper.
Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
o o Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
• • • • • • Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
• • • • • o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. Enable Intensity Change: This checkbox enables the user to adjust sensitivity and threshold settings for audio detection.
Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. 93. ● Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
To refresh the menu to its original format, click the Refresh button. To save a smart plan to your camera, click the Save button. IVS IVS stands for stands for intelligent video system analytics and is the basis for all the AI rules associated with your camera. The IVS menu allows the user to customize and set IVS rules which allows the camera to produce general behavior analytics and reporting directly from the web user interface.
Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Schedule: Allows the user to set a schedule in which the IVS rule will be triggered. Direction: This dropdown menu allows the user to set which direction the object will be going for the tripwire to be triggered. It can be set left, right, or in both directions (A<->B).
Setting a Tripwire 1. Select Tripwire from the Rule Type menu. Set a name for the rule by double clicking the mouse over the Name of the rule. 2. Click on Setup to set a schedule, set your periods (if any) and click Save to continue. 3. In the Direction menu, choose which direction the object will be going for the tripwire to be triggered. 4. Enable the Record checkbox to record the event. 5. Check the Send Email and Snapshot checkboxes if you would like a snapshot of the event emailed to you.
Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Schedule: Allows the user to set a schedule in which the IVS rule will be triggered. Action: These checkboxes allow the user to choose a parameter filter that will activate a trigger if an object were to cross or appear in the set intrusion area.
Setting an Intrusion Area 1. Select Intrusion from the Rule Type menu. Set a name for the rule by double clicking the mouse over the Name of the rule. 2. Click on Setup to set a schedule, set your periods (if any) and click Save to continue. 3. In the Action menu, choose whether the rule will be triggered if an object appears or crosses the set region. Both options can be enabled at the same time if needed. 3.
Abnormality This menu allows the user to adjust abnormality event settings. This menu has 3 tabs: SD Card, Network, and Illegal Access. SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: • • • Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for.
Below is an explanation of the fields on the Network settings tab: • • • • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. Enable: This checkbox enables the Network abnormality trigger for the camera. Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Storage This menu section allows the user to change storage settings for the camera. Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. Record Schedule This tab is where video recording settings are configured.
o Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Snapshot Schedule This tab is where snapshot recording settings are configured.
Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: • • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: o Record: This checkbox is referring to video recording. o Snapshot: This checkbox is referring to snapshot recording.
Below is an explanation of the fields on the Path settings tab: • • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
Below is an explanation of the fields on the FTP settings tab: • • • • • • • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server. Username: This field allows the user to input the username used to login to the FTP server.
Below is an explanation of the fields on the NAS settings tab: • • • Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the NAS server/device. Remote Directory: This field allows the user to specify a remote directory on the NAS to send the recorded media to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: • • • Device Name: This field allows the user to change the device’s name. Language: This dropdown box allows the user to change the language used in the camera.
Below is an explanation of the fields on the Date & Time settings tab: • • • • • • • • • • Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera. Current Time: This field allows the user to enter in the date and time manually.
• • • • • • • • • • • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. Username: This tab shows the usernames available on the camera. Group: This tab shows the user groups available on the camera. No.: This column shows the user’s number on the user list. Username: This column shows the usernames of the different accounts on the camera.
Auto Maintain This screen allows the user to set auto maintenance settings for the camera. Below is a screenshot of the Auto Maintain screen: Below is an explanation of the fields on the Auto Maintain screen: • • • Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot.
• • Once the firmware file has been imported, click Upgrade. The device will reset, return to the web user interface. The upgrade is now complete. Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera. Information This menu section allows the user to view information about the camera for reference purposes. Version This screen allows the user to see various information about the camera’s software versions, as well as other information.
To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To back up the log, click the Backup button. To clear the log, click the Clear button. Remote Log The Remote Log menu allows users to retain log information from other remotely connected devices. Below is a screenshot of the Remote Log menu: Enable: Enables the remote log feature.
The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt. Click the Browse button to search for a custom alarm sound to use.
6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right. To set a custom DDNS name, fill out the Domain Name field and click Save. Write down the entire Domain Name field, including the white text that says .AmcrestDDNS.
10. Using the left hand menu, go to the Connection menu, and write down the TCP, UDP, and HTTP port number. It is recommended to ensure that these port numbers are at least 5 digits long to prevent any port conflicts. If need be, change each of these port numbers to a 5-digit number that is less than 65535, note the numbers down, and click save before proceeding to the next step. 11. Go to http://www.canyouseeme.org/ and check to ensure each of the port numbers specified in step 10 is open. 12.
4. 5. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere. For more information visit amcrest.com/support For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at http://www.amcrest.com/videos Web Access Setup (AmcrestView.com) 1. 2. 3. 4.
• • Click on PC Sync to sync the date and time. Click Save to save and apply the new date and time settings. • • • 5. Motion detection does not work. Below are a few possible reasons why this may be occurring: The motion detection time period may be incorrectly configured. Motion detection zone setup is not correctly configured. Motion detection sensitivity is too low. 6. Web Access is not working.
11. Downloaded files cannot be played back. Below are a few possible reasons why this may be occurring: • The media player software on the PC may not be able to read the file format. • The PC may not have DirectX 8.1 or higher. • The PC may not have Windows XP or higher. 12. When I login via HTTPS, a dialogue says the certificate has expired or is not valid yet. • Ensure the PC has the same time as the camera’s system time.
• • • • • • • • • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm. SMTP – Simple Main Transfer Protocol is an Internet standard for electronic mail (e-mail) transmission. Static IP – An IP address that does not change. Sub Stream – Sub Stream is an alternative streaming protocol for the camera.
IC Warning Statement TThis device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
• • • • To view setup videos for many of the steps outlined in this guide, go to http://amcrest.com/videos This user manual is for reference only. Slight differences may be found in the user interface. All the designs and software here are subject to change without prior written notice. All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.