Amcrest IP8M-T2669EW-AI / IP8M-T2699EB-AI 8MP POE 4K AI Dome Camera User Manual Version 1.0.
Contents Installation Guide .................................................................................................................5 MicroSD Card Installation .....................................................................................................6 Camera Access Setup ...........................................................................................................6 App Setup .....................................................................................................
Welcome Thank you for purchasing an Amcrest camera! This user manual is designed to be a reference tool for the installation and operation of your AI camera. Here you can find information about the camera’s features, functions, and information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.
5.Environment The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc. This product should be transported, stored, and used only in the specified environments as stated above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the camera’s sensors. Ensure that the camera is in a well-ventilated area to prevent overheating. 6.
IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you wish to monitor. All positioning actions to the camera will have to be performed manually.
4.Align the holes on the bottom installation bracket to the wall anchors on your mounting surface. Run the wiring through the newly drilled hole or on the side of the camera keeping the camera and mounting bracket level with the mounting surface. 5.Use a Phillips head screwdriver (not included) to secure the bottom bracket and camera to the mounting surface. 6.
Setting up Your Camera for the First Time If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 5. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6.
7. Set a new password for your camera. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. 8. Confirm and adjust any needed settings for your camera. When all settings have been confirmed, tap Finish. For more information about the Amcrest Cloud app and its features, visit amcrest.
3. Tap “Start”. 4. Tap “POE Camera”. 5. Tap “P2P Connection”. 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.
7. Create a name for the device and enter a username 8. Update the default password for the device and tap “Start Live View” to view the device. and password. The default username and password will be admin. Tap “Start Live View”. For more information about Amcrest View Pro and its functionalities visit amcrest.com/support Desktop Access Setup The AI features associated with your camera are only accessible and customizable using the built-in web user interface via a web browser.
Open a web browser and enter this IP address for your camera into browser and press Enter. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.
Operation and Interface This section will show you the basic operation and interfaces of the web user interface for your camera. Live By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the camera. The live view tab has five main sections: Section 1: These options allow the user quick access to the live view screen, playback, as well as to Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub Stream.
This is the interface for the playback menu. There are 5 main sections: Section 1: Allows the user to filter between video (.mp4) or snapshots (.jpg). Section 2: Allows the user to playback events based on calendar dates. If events are detected via the microSD card the days will be highlighted indicating recordings are available for that day. Section 3: The File List option provides a list of all recorded file types reported on a specific day.
Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/cloud Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab: There are 3 main sections to note in the Setup tab: 1. 2. 3.
Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video is.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Exposure This menu allows the user to adjust exposure settings. Below is an explanation of the features listed in this menu. Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General.
WB This menu allows the user to adjust white balance settings. Below is an explanation of the features provided in this menu. Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and General. Mode: This option allows the user to choose between different white balance modes. Auto: Allows the camera to automatically adjust white balance settings while in use.
Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Mode: This dropdown box allows the user to select whether to turn the IR light on or off. Auto – Sets the IRs to automatically turn on or off based on Day & Night conditions. Manual – Manually turns the IRs on. Off – Manually turns the IR LEDs off. Please note, IR LEDs will not turn on at all when this option is selected. To reset to default settings, click the Reset Defaults button.
Below is an explanation for each of the fields on the Video tab in the Video menu item: Encode Mode: This dropdown box allows the user to select a compression protocol. Smart Codec: This option allows the user to enable or disable the smart codec. Smart codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: Snapshot Type: This dropdown box allows the user to select a snapshot mode. There are two snapshot modes: General: Snapshots are taken as scheduled. Event: Snapshots occur when a motion detection alarm or tampering alarm is triggered Image Size: This dropdown box shows the image size. By default, the screenshot size is the same size as the video feed’s resolution.
Privacy Masking Privacy Masking allows the user to enable and disable up to 4 privacy masking blocks on the live view window. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed. To remove a box, click on it, then click the delete button. To remove all privacy filter boxes, click the remove all button. To remove all the settings applied in this menu, click Remove All. To delete a specific setting, select the setting you wish to delete can click Delete.
Enable – This radio button allows the user to enable the time overlay. The time overlay can be placed in different areas of the interface by clicking the overlay on the interface and moving it with your mouse to a desired area. Disable – This radio button is used to disable the time overlay. Display Day of the Week: This checkbox is used to allow the day of the week to be displayed in the time overlay. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh.
Enable – This radio button allows the user to enable the Amcrest Overlay. The logo can be placed in different areas of the interface by clicking the overlay on the interface and moving it with your mouse to a desired area. Disable – This radio button allows the user to disable the Amcrest Overlay. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button.
Below is an explanation for each of the fields on the Audio menu: Main Stream: Sets the audio settings for the main stream: Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select an audio format. By default, the camera will be set to AAC encoding. Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio.
Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled. Microphone Volume: This slider allows the user to select the microphone volume. The value ranges from 0 to 100. The default value is 50. Speaker Volume: This slider allows the user to raise or lower the audio out volume. The value ranges from 0 to 100. The default value is 50. To reset to default settings, click the Reset Defaults button.
of the connections. The Set as Default button allows the user to select one of the connection methods as the default one. Mode: Static vs DHCP: This radio button allows the user to choose between a static IP address, and a dynamic IP address. DHCP stands for Dynamic Host Configuration Protocol, and this enables the camera to automatically obtain an IP address from another network device such as a server or more commonly, a router.
Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. Status: This field displays the status of the P2P connection. Once the camera is connected to a device, this field should display the word Online. S/N: This field displays the Token ID for the camera.
ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard. Below is a screenshot of the ONVIF settings tab: To enable ONVIF, click the radio button next to Enable, and then click the Save button. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. DDNS DDNS stands for Dynamic Domain Name Server.
IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users. Below is a screenshot of the IP Filter screen: Below is an explanation of fields on the IP Filter settings screen: Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites.
Below is an explanation of fields on the SMTP (Email) settings screen: SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Authentication: This dropdown box allows the user to select an encryption type.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the case of this camera, it allows the camera to connect to the router in an easy manner to quickly allow for remote access.
Below is a screenshot of this menu: For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso Event This menu section allows the user to change different settings for triggering events. Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. Motion Detection This tab allows the user to modify motion detection settings.
Below is an explanation of the fields on the Motion Detection tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
Remember to click the save button on the motion detection settings screen, otherwise the motion detection zones will not go into effect. Clicking the cancel button to leave the motion detection zone and will not save the zone setup. Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
Below is an explanation of the fields on the Audio Detection tab: Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm.
Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. 93. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
Smart Plan A smart plan acts as the “master switch” for all AI features available in your camera. Below is a screenshot of the Smart Plan menu: To refresh the menu to its original format, click the Refresh button. To save a smart plan to your camera, click the Save button. Face Detection Face Detection is typically used in conjunction with an AI NVR, however, can be used independently to detect faces. Please note, face detection cannot be used simultaneously with IVS rules.
Below is a description of the options in this menu: Enable: This checkbox is used to enable face detection. OSD: This checkbox is used to enable face detection OSD information in the face statistics overlay. Schedule: Allows the user to set a schedule in which face detection will be triggered. Face Enhancement: This checkbox is used to enhance the accuracy of a detected face image. Record: This checkbox allows the user to enable the camera to record video when an IVS event is triggered.
Snap Angle Filter: Use this slider to increase or decrease the efficiency of the side of a face to be detected. The sensitivity for this option will be set to the highest level (90), however, can be adjusted between 1~90. Snapshot Sensitivity: Use this slider to increase or decrease the sensitivity of the camera to detect and send a facial snapshot. Please note, the higher the sensitivity is, the more snapshots will be triggered.
Setting an IVS Rule All IVS rules can only be set and/or modified using the web user interface. They cannot be set using the Amcrest View Pro app or any other platforms associated with your device. For more information on setting IVS rule, refer to the information below. 1. Ensure a Smart Plan has been activated in the Smart Plan menu for IVS. 2. Access the IVS menu and click on the Add ( ) icon to begin customizing IVS rules. 3.
Direction: This dropdown menu allows the user to set which direction the object will be going for the tripwire to be triggered. It can be set left, right, or in both directions (A<->B). Object filter: The object filter checkboxes allow the camera to be triggered only when a specific object, such as a human or car, is detected by the camera. Both effective object checkboxes can be activated at the same time. Human: This checkbox allows the camera to be triggered only when a human figure is detected.
Note: The target filtering and pixel counter can be used to refine the set rule however for optimal experience it is highly recommended to leave these settings as default To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Intrusion Intrusion allows the camera to trigger an event if an object, such as a human or vehicle, appears or crosses a set intrusion area set by the user.
Below is a description of the features in this menu: No.: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Rule Type: This dropdown menu allows the user to select an IVS rule type (Tripwire or Intrusion). Schedule: Allows the user to set a schedule in which the IVS rule will be triggered.
Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be. Send Email: This checkbox allows the user to enable the camera to send an email when an IVS event is triggered. Snapshot: This checkbox allows a snapshot of the IVS event to be sent via Email when triggered. Draw Rule: This option allows the user to use their mouse to customize (draw) a rule/area on the screen. This will be the area or line in which an IVS rule will be triggered.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Smart Motion Detection Smart Motion Detection (SMD) uses an advanced algorithm to differentiate human and vehicular shapes within a scene and send alarms only when a person or vehicle is detected.
Below is a description of the options in this menu: Enable: Use this checkbox to enable Smart Motion Detection. Effective Object: The object filter checkboxes allow the camera to be triggered only when a specific object, such as a human or car, is detected by the camera. Both effective object checkboxes can be activated at the same time. Human: This checkbox allows the camera to be triggered only when a human figure is detected.
Below is a screenshot of the Alarm menu: Below is a description of the options in this menu: Enable: Use this checkbox to enable relay activation. Relay-in: The default alarm type will be Alarm 1. Schedule: Allows the user to set a schedule in which the alarm will be triggered. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when a motion detection alarm is triggered. Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be. Send Email: This checkbox allows the user to enable the camera to send an email when an IVS event is triggered.
Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera. Send Email: This checkbox allows the user to enable the camera to send an email when an SD Card abnormality is detected. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
Below is an explanation of the fields on the Illegal Access settings tab: Enable: This checkbox enables the Illegal Access abnormality trigger for the camera. Login Failure: This field allows the user to specify how many failed login attempts must be attempted to trigger an Illegal Access abnormality event. Send Email: This checkbox allows the user to enable the camera to send an email when illegal access is attempted. To reset to default settings, click the Reset Defaults button.
Storage This menu section allows the user to change storage settings for the camera. Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. Record Schedule This tab is where video recording settings are configured.
Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Snapshot Schedule This tab is where snapshot recording settings are configured.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
Below is an explanation of the fields on the Path settings tab: Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Scheduled: This checkbox allows a schedule to be enabled for the record path. Motion Detect: This checkbox allows motion detection record types to be sent to the record path. Alarm: This checkbox allows alarm record types to be sent to the record path. To reset to default settings, click the Reset Defaults button.
Below is an explanation of the fields on the FTP settings tab: Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server. Username: This field allows the user to input the username used to login to the FTP server.
Below is an explanation of the fields on the NAS settings tab: Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the NAS server/device. Remote Directory: This field allows the user to specify a remote directory on the NAS to send the recorded media to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
For more information on Amcrest Cloud visit: amcrestcloud.com System This menu section allows the user to change general settings for the camera. General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. General This tab is where the user can configure some basic camera settings.
Below is an explanation of the fields on the Date & Time settings tab: Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera. Current Time: This field allows the user to enter in the date and time manually.
Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the account screen: Below is an explanation of the fields on the Account screen: Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen.
Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings. Import/Export This screen allows the user to import or export settings from the camera.
Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot. Auto Delete Old Files: This checkbox allows the user to enable the auto deletion of old files on the camera. Manual Reboot: This button allows the user to manually reboot the camera. To refresh the page, click the Refresh button. To save the settings, click the Save button.
Log This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To back up the log, click the Backup button. To clear the log, click the Clear button. Remote Log The Remote Log menu allows users to retain log information from other remotely connected devices.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: Click Refresh to refresh this table. Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred.
Remote Web Access Setup There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding. UPnP/DDNS Remote Web Access Setup Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to setup stable remote access. For this method, your router should support the uPnP networking protocol and the protocol should be enabled. Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router.
Canada: 437-888-0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Port Forwarding Remote Web Access Setup 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work.
Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: (888) 212-7538 Canada: 437-888- 0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Amcrest Cloud Desktop Setup Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage.
• • • The power input is not correct voltage. The power cable connection is not secured correctly. The firmware was upgraded incorrectly. • • • • 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: The input voltage is too low or is not stable. The insides of the camera have accumulated too much dust. The temperature is either too hot or too cold. The hardware is malfunctioning. • • 3. Real-time video color is distorted.
8. Network connection is not stable. Below are a few possible reasons why this may be occurring: • The network is not stable. • There may be an IP address conflict. • There may be a MAC address conflict. • The PC or camera network card may be defective. • The Ethernet cable is too long 9. The alarm signal cannot be disarmed. Below are a few possible reasons why this may be occurring: • An alarm may be setup incorrectly. • An alarm output may have been manually opened.
• • • • • • • • • • • • • • • • • • • IP Address – Internet Protocol Address is a unique numerical label assigned to each device connected to a computer network. The IP address allows communication between different devices on a network. Main Stream – Main Stream is the main streaming protocol for the camera. Main stream uses more bandwidth and attempts to keep quality and fluency high. NO/NC – Normally Open and Normally Closed are options for sensor type.
3. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard. X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-2006 standard.