AI Network Video Recorder User Manual Version 1.0.1.
Contents Welcome ...................................................................................................................................... 4 Important Safeguards and Warnings............................................................................................................. 4 Front Panel .................................................................................................................................................. 5 Rear Panel .........................................
IVS ...................................................................................................................................................... 110 People Counting .................................................................................................................................. 114 Heat Map............................................................................................................................................. 118 Smart Search....................................
Welcome Thank you for purchasing an Amcrest AI NVR! This user’s manual is designed as a reference tool only and is applicable to all Amcrest AI Series model NVRs. Please note, some features and options may vary model to model. For more information on AI NVR’s please visit https://amcrest.com/support Important Safeguards and Warnings Electrical Safety Installation and operation should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock.
Before operating, please read the following instructions carefully. Keep away from extremely hot places and sources of heat. Avoid direct sunlight. Keep away from extremely humid places. Avoid any violent vibrations. Do not put other devices on the top of the device. Install in a well-ventilated place; do not black the vents. Front Panel Applicable for Amcrest 42XX-AI Series NVRs Button Icon Description Power Button Press and hold this button for five seconds to shut off or power on the NVR.
Reverse Playback/ Pause/6 During playback or pause mode, click this button to reverse playback. In reverse playback, click this button to pause. In text mode, input number 6. Various fast speeds and normal playback. In text mode, input number 7 Multiple slow play speeds or normal playback. In text mode, input number 8. In playback mode, press to playback the next video. In menu setup, go downward in a dropdown list. In text mode, input number 9.
HDMI VGA USB 2.0 port Network port USB 2.0 port. Connect a mouse, USB storage device, etc. 10M/100Mbps self-adaptive Ethernet port. HDMI Output VGA video output port GND High definition audio and video signal output port. VGA video output port. Outputs analog video signal. This connects to the monitor to view analog video. Ground end Power Port MIC IN MIC Out PoE Ports Audio input port Audio output port PoE ports DC12V, DC48V Depending on model. Bidirectional talk input port.
1. Loosen the screws on the upper cover and side panel. 2. Attach four screws on the HDD (Do not fully tighten, only tighten about 3 times). 3. Place the HDD in accordance with the four holes on the bottom of the casing. 4. Turn the NVR upside down and place the screws in firmly. 5. Tighten the HDD screws firmly to the bottom of the NVR. 6. Connect the HDD cable and power cables to the motherboard. 7. Put the cover back onto the NVR in 8.
cable, and connect one end to the VGA port on your monitor/screen and the other end to the VGA port on the back panel of your NVR. 2. Connect an Ethernet cable to your router. Then, connect the other end of the cable to the Ethernet port on the back of the NVR. 3. Connect the cameras to power. For PoE NVRs/cameras: connect an Ethernet cable to the Ethernet port attached to the camera. Then, connect the other end of the Ethernet cable to a PoE port on the NVR.
Icon Function 1, 2 NO C ＋12V ALARM1, ALARM2. The alarm becomes activated in the low level. NO activation output. (On-off button). Rated current output. Current is 500mA. Ground Note Different models support different alarm input ports. Please refer to the specifications sheet for detailed information. Slight differences may be found on the alarm port layout. Alarm input port Connect the positive end (+) of the alarm input device to the alarm input port (ALARM IN 1~2) of the NVR.
Contact Material Silver Rated switch capacity 30VDC 2A, 125VAC 1A Maximum switch power 125VA 160W Maximum switch voltage 250VAC, 220VDC Maximum switch current 1A Between contacts with same polarity 1000VAC 1minute Between contacts with different polarity 1000VAC 1minute Between contacts and winding 1000VAC 1minute Surge voltage Between contacts with same polarity 1500V (10×160us) Length of open time 3ms max Length of close time 3ms max Longevity Mechanical 50×106 MIN (3Hz) Electrica
Left mouse click When you have selected one menu item, left mouse click to view the menu content. Modify a checkbox or motion detection status. Click a combo box to show the dropdown list In an input box, you can select different input methods. Left click the corresponding button on the panel to input a numeral/English character (small/capitalized). Here ← stands for backspace. ＿ stands for space. In English input mode: _ stands for inputting a space icon and ← stands for deleting the previous character.
2. Set a Time Zone and System Time 3.
Create a new admin password for your device. The password for your device should be between 8 and 32 characters with a combination of letters, numbers, and symbols. Note: Please do not use special symbols like ‘“; : & Once you have entered a new password for your device, confirm the password in the next field. Lastly, you will be asked to enter a prompt question for your account. This is useful if you have forgotten your password and would like an easier means of recovering your password.
If you have assigned an unlock pattern, you will need to draw the pattern again to confirm. 5. Password Protection An Additional means of password protection and retrieval can be set up in this menu. If you would like to reset your password via email, toggle the Reserved Email toggle switch to the on position and enter a valid email address in the Reserved Email field. The email address will be retained in the system. If you do not wish to use an email address, you can enter security questions.
Once this section is complete, click on the Save button to save your information to the device. Please note, some devices may have this displayed as OK or Next, in this case, click the OK or the Next button to save your information and continue. This will take you to a startup wizard which will guide you through the rest of the setup process.
7. Date & Time This menu allows you to set the date and time for the NVR. If you wish to utilize daylight savings time, toggle the DST toggle switch to the on position. Once you have selected the proper date and time for your device, click the Next button to continue. Note: Make sure to toggle the NTP toggle switch to the off position if you do not want to sync your device to the NTP server. 8.
To add a holiday schedule to your NVR, click on the Add Holidays button. This will take you to an “Add Holidays” screen. Name the holiday you would like to add and select a mode, range, start time, and end time. If you would like to add more holidays, click on the Add More toggle switch, and repeat the process. Click Add to add the holiday(s). Click Next to continue. 9. Network (TCP/IP) In this screen you can configure basic network settings.
Note: To test the connectivity of the device to your network, click on the Test button. The device will return a network status. To return to the previous menu, click the Back button. Click Next to continue. 10. P2P This option will be enabled by default. It is highly recommended to keep this enabled if you want to use, the Amcrest View Pro mobile app or AmcrestView.com to view your cameras remotely using a P2P connection.
Click Next to continue. 11. Registration The next screen that appears is the camera Registration screen. This is where you can begin adding cameras to the NVR. If the cameras are not directly connected to the back of the NVR, please make sure they are active and on the same network as the NVR before proceeding. To begin adding a device, click on Device Search to allow the NVR to scan for connected devices on your network.
A list of applicable connected devices will show on the screen. Select your devices by click on the checkbox next to the device and click Add to add the device into the Added Devices menu. If the status of your camera is red, it indicates the camera is not properly connected to the NVR. This could be because the password for the camera is not entered properly in the system. To modify the password for your camera, click on the edit icon (pencil) located in the Edit column in the Added Device menu.
Select the Password field and use the onscreen keyboard to enter the password for your camera. Once the password has been entered, click Connect then click Save to continue. Note: If this is a new device and a password has not been added the password will be admin. Once the password has been properly set the Status indicator will turn green indicating the camera has been properly added.
Note: For maximum compatibility when accessing your camera in a web browser or third party applications, our H.265 compatible products will be factory defaulted to H.264 but for increased performance, the camera's settings can be upgraded to H.265 compression. H.265 provides a more advanced technology than H.264 and allows the device to reduce file size which ultimately helps to reduce required bandwidth without sacrificing frames per second or resolution. To activate H.265 compression, click on the H.
Click Next to continue. This will take you to the Snapshot settings for scheduled recordings. This screen is used similarly to the Rec menu only it pertains only to snapshot events. Once you have scheduled your events, click on the OK button to continue. Once the setup process is finished you should see a dialog box indicating the startup wizard is has finished. Click Save to continue. The next screen you will see will be the video wall screen which will display all connected devices.
Please note, the video wall menu will also provide a separate portion that will display the current bit rate of each channel. The bitrate for each device is measured in Kb/S. For more details on bitrate and its relation to the NVR, please refer to the section 1 Recording status 3 Direct PoE Connection 2 Motion detection 4 Camera lock Preview Control Interface Move the mouse to the top center of the video of the current channel, and the system pops up the preview control interface.
Switch Stream This option allows the device to switch between main stream and sub stream feeds. Please note, switching to a sub stream feed will provide less quality than a main stream feed. Adding Additional Devices To add multiple devices from the video wall interface. Hover the mouse over the channel you would like to select and click the (+) icon. This will take you to a camera registration screen. Click on Device Search or Manual Add to begin adding the device.
Please note, if the device is not registering to the device, the username or password may need to be updated for the camera. This can be resolved by right clicking on the screen and choosing Camera Registration. In the registration screen, click on the Edit icon (pencil) and ensure the username and password are correct and click Connect. Once this is verified click Save. The status indicator for the camera should turn green, indicating the camera has been added successfully.
Note: For maximum compatibility when accessing your camera in a web browser or third party applications, our H.265 compatible products will be factory defaulted to H.264 but for increased performance, the camera's settings can be upgraded to H.265 compression. H.265 provides a more advanced technology than H.264 and allows the device to reduce file size which ultimately helps to reduce required bandwidth without sacrificing frames per second or resolution. To activate H.265 compression, click on the H.
Main Menu: Click this option to exit the video wall and access the main menu options the NVR. Search: Click this option to access the playback interface. PTZ: Click this option to access the pan/tilt/zoom interface. Please note, this option is only applicable if a PTZ device is connected to the NVR. PTZ allows you to control the PTZ direction, speed, zoom, focus, iris, preset, tour, scan, pattern, aux function, light and wiper, rotation, etc.
Please note the above interface may vary due to different protocols. The button is grey and cannot be selected if the current function is null. Right mouse click or click the ESC button on the front panel to go back Icon Function Preset Icon Tour Function Auto Pan Flip Pattern Reset Auto Scan PTZ Settings Call PTZ Function Preset Input the Preset value and then click to call a preset. Click again to stop the call. Call Tour Input the Tour value and then click to call a tour.
Preset Setup Click the Preset button and use the eight direction arrows to adjust camera to the proper position. Click the box next to Preset and then input the preset number. Click the Set button to save the current preset. Tour Setup Click the Tour tab. Input tour value and preset No. Click the Add preset button to add the current preset to the tour. Tips Repeat the above steps to add more presets to the tour. Click the Del preset button to remove it from the tour.
Scan Setup Click the Scan button. Use the direction buttons to set the camera’s left limit and then click the Left button. Use the direction buttons to set the camera’s right limit and then click the Right button. Now the scan setup process is complete. View 1: View a single device in the video wall View 4: View 4 simultaneous devices in the video wall. The same concept will apply to any other View (Window Split) options in this menu.
The screenshot below is the main menu screen for the Amcrest NVR console interface: Below are short descriptions for each of the menu items on the main menu: PLAYBACK: View, search, and play recorded videos. AI: Manage and view artificial intelligence and face recognition information and settings. ALARM: View and search live alarm information. Configure alarm event actions. OPERATION: View system information, system updates. Import/export configuration files, etc.
NETWORK: Review and edit TCP/IP, connection, DDNS, Email settings, etc (e.g. P2P, UPnP, Multicast, etc.) STORAGE: Set motion detection IVS schedules, as well as access the hard drive management interface, FTP, etc. SYSTEM: Review and edit general system settings such as, video standards, date & time, as well as adjust firewall settings. ACCOUNT: Add or remove shared user settings, groups, as well as ONVIF users. Reset security questions and update reset password email.
Click the Manual Add button to add a device directly. Here you can set TCP/UPD/auto connection mode. The default setup is TCP. IMPORTANT Please note if you are adding a camera to your NVR it is highly recommended to set your camera with a static IP address prior to adding it to the system. A static IP address can only be set in the camera’s web user interface on a computer. For more information on how to set a static IP for your camera visit: amcrest.
Camera Registration Please ensure the camera is on the same network segment as the device when registering a camera. Please note, if a camera is plugged directly to a PoE port on the back of your device the camera will be automatically registered. However, please ensure the password for the camera is registered properly in the system to function. The default password for most Amcrest IP cameras is “admin.
Once the camera has been added into the system, click on Edit. This menu allows you to edit camera related information and verify the camera has the proper password for initialization. Once the camera has been added properly into the system, the status field will read “green” indicating the camera is properly connected. Status This tab allows the user to view the status of a connected device to the NVR.
Tampering: Indicates the current tampering settings are active on the camera. Refresh: Allows the user to refresh settings currently applied in this menu. : Understanding device status icons: : Front-end is not supported : Front-end is supported : There is an alarm event from the current front-end : Connection succeeded : Connection failed Firmware This tab allows the user to view the firmware status of a connected device to the NVR.
Video Input: Indicates which video input the camera relates to. Audio Input: Indicates which audio input the camera is relates to. Alarm In: Shows the stats for any external alarms associated with the camera. Refresh: Allows the user to refresh settings currently applied in this menu. Update This tab allows the user to upgrade the firmware for their camera directly from the NVR.
The following options will vary depending on camera model and manufacturer Channel: Select a connected device from the channel dropdown list. Config File: This dropdown menu allows the user to set a config file for image settings. Image Brightness: This is to adjust monitor window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video. When you input the value here, the bright section and the dark section of the video will be adjusted accordingly.
Sharpness: The value here is to adjust the edge of the video. The larger the value is, the clear the edge is and vice versa. Please note there is noise if the value here is too high. The value ranges from 0 to 100. The recommended value ranges from 40 to 60. The default value is 50. Gamma: This threshold value changes image brightness via nonlinear method and improves dynamic display range. The higher this value, the brighter image will be and vice versa. The value ranges from 0 to 100.
Below is an explanation of fields that can be modified on the overlay settings screen: • • • Channel: This dropdown box allows the user to select a channel from the dropdown list to modify. Time Display: This button allows the user to select whether the system displays time on playback video. Clicking the set button and allows the user to drag the timestamp to the desired position on the screen.
Channel: This dropdown box allows the user to select a channel from the dropdown list to modify. Preview: The privacy mask zone cannot be viewed by the user when the system is in preview status. Rec: The “Rec” button enables the privacy mask interface to be enabled. Use the privacy mask blocks (1, 2, 3, 4) to apply the privacy masking blocks to the interface. To customize a privacy mask block, click on the block and use the mouse to move the blocks up or down or increase the size of the privacy mask block.
Press the Refresh button to refresh the interface. To confirm settings, click the Apply button near the bottom right hand corner. Click the Back button to exit the interface. Encode This tab is used to set the audio/video encoding settings for each channel. The interface will display each stream (Main Stream and Sub Stream) depending on the capabilities of the connected device.
Bit Rate Type: This dropdown box allows the user to select a bit rate type. The system supports two-bit rate types: CBR and VBR. In VBR mode, video quality can be set. Quality: This dropdown menu allows the user to set a quality level for a connected device. The quality can be adjusted based on the capabilities of a connected device. I Frame Interval: The interval of time between every two I frames. Bit Rate (Kb/S): Represents how much data is packed into every data packet per second.
Step 4: Click Save to save your settings. Please note, if you are using a camera with a built-in microphone the microphone may be disabled by default. This is due to specific guidelines which regulate built-in microphones to be enabled by default in certain areas and may need to be enabled manually to function.
Note: A customized bitrate may also be applicable in most cases. This may be a trial and error process since most network environments are unique and may vary, however, the reference bitrate can range between 1792-2048 Kb/S if using a 4K camera. An optimal customized bitrate should be around 1825 Kb/S. Click Save to save the adjusted bitrate settings.
The web UI for your connected camera will be displayed. Enter the password for your camera and click Login to access the interface. Please note, if your camera is not supported in the web browser you are using, please try another main stream browser such as Google Chrome, etc. to access the interface. In the camera's web UI, click on Setup>>Camera>>Audio and ensure the audio settings on both the main stream and sub stream are enabled on the camera. Click Save.
Navigate back to the web UI for your NVR and click on Encode. Ensure the proper channel is selected in the interface and click on the More Setting button in the Main Stream column to access audio options. Ensure the Audio Enable checkbox is enabled and click Save. Ensure the same settings are enabled for the sub stream side as well. This is to ensure if you are viewing a sub stream feed the audio is still being produced by the camera.
Snapshot This tab allows for the selection of snapshot settings. See below for a screenshot of the Snapshot tab: Below is a list of snapshot settings that can be modified on this screen: Snapshot: This dropdown box allows the user to select a snapshot mode. There are two snapshots Mode: There are 2 snapshot modes, regular and trigger. Regular will allow the feature to retain snapshots continuously, trigger mode will allow a snapshot to be retained when an event occurs.
To revert to default settings, click the Default button near the bottom left hand corner. Press the Refresh button to refresh the interface. To confirm settings, click the Apply button near the bottom right hand corner. Click the Back button to exit the interface. PoE This screen allows the user to view the status of a directly connected PoE device. For more information on the features provided in this menu, please review the contents provided below.
State: Indicated the connectivity of a PoE device to the NVR. The green dot means the device is properly connected; the red dot means the device is disconnected. Port: The port number the device is active on. Quality: The overall quality of the PoE connection. This may be displayed without information if this option is not available in the specific model device. Enhance: This is used to enhance the performance of the PoE connection.
Below is an explanation of the fields on the TCP/IP settings screen: IP Address: This field allows the user to enter a custom IP address. Default Gateway: This field allows the user to enter the default gateway for the network. The default gateway should be on the same IP subnet as the NVR’s IP. The specified length of the subnet prefix should have the same string. For example, if the IP address is 192.168.0.25, the default gateway should start with 192.168.0.X.
Mode: The current protocol that is being used on the device. This can be either static or DHCP. Static vs DHCP: This check box allows the user to choose between a static IP address, and a dynamic IP address. DHCP stands for Dynamic Host Configuration Protocol, and this enables the NVR to automatically obtain an IP address from another network device such as a server or more commonly, a router.
Maximum Connection: This field represents the maximum number of users that can be connected to the NVR at the same time. The maximum number of users the NVR can support at one time is 128. TCP Port: This field designates the Transmission Control Protocol (TCP) port number. The default value is 37777. UDP Port: This field designates the User Datagram Protocol (UDP) port number. The default value is 37778. HTTP Port: This field designates the Hypertext Transfer Protocol (HTTP) port number.
Enable: Used to enable the PPPoE function. Username: The username used for a PPPoE connection. Password: The password used for a PPPoE connection. IP Address: The IP address used for a PPPoE connection. To confirm settings, click the Apply button near the bottom right hand corner. Click the Back button to exit the interface. DDNS DDNS stands for Dynamic Domain Name Server.
Below is an explanation of the fields that can be configured on DDNS settings screen when set to AmcrestDDNS type. Fields with a ‘*’ next to them appear when AmcrestDDNS is selected: Enable: This option allows the user to enable DDNS on the NVR. DDNS Type: This dropdown box allows the user to select which DDNS service is being used on the NVR. Domain Name: This field allows the user to enter the domain name from the AmcrestDDNS service.
Below is an explanation of the fields in the UPnP settings screen: PAT: PAT stands for Port Address Translation, and it is something that the UPnP protocol handles. This checkbox allows the user to enable UPnP on the device. Status: This field shows the UPnP status and has two options: Offline: This means that UPnP is offline. Successful: This means that UPnP is working. LAN IP: This field allows the user to enter the IP address of the router that the NVR is trying to connect.
Below is an explanation of the fields on the Email settings screen: Enable: This option allows the user to enable the email feature. SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Port: This field allows the user to enter the port that corresponds to the selected SMTP server. Username: This field allows the user to enter the username used to login to the selected SMTP server.
Encrypt Type: This dropdown box allows the user to select an encryption type. There are two types of email encryption that are available. SSL: Secure Socket Layer TLS: Transport Layer Security Health Enable: This checkbox allows the user to enable the function that causes the system to send out a test email to ensure if the connection is OK or not. Interval: This field allows the user to define, in minutes, how often emails can be sent by the system.
Enable: This checkbox allows the user to enable the Multicast feature for the NVR. IP Address: This field allows the user to enter the multicast IP address. Port: This field allows the user to enter the port number for the multicast IP address. For more information on how to configure multicast, see the information below. Multicast IP Address Range (IPV4): 224.0.0.0 through 239.255.255.
Enable: This option is used to enable the alarm feature. Protocol Type: The default protocol type will be Alarm Center Host IP: The IP address of the device. Host IP: The IP address of the connected alarm device. Port: The port number used of the connected alarm device. Self-Report Time: These dropdown menus are used to set a date and time for the alarm to be triggered. To confirm settings, click the Apply button near the bottom right hand corner. Click the Back button to exit the interface.
Enable: This option is used to enable the register function. No: The number applied to the proxy in the system. Port: The port number used when setting up the proxy address. ID: The ID number that is applicable to the proxy address. To confirm settings, click the Apply button near the bottom right hand corner. Click the Back button to exit the interface. Switch The Switch menu is used to automatically allocate the IP address according to the specified IP segment.
IP Address: The default IP segment of the device. Subnet Mask: The current default subnet mask of the device. Default Gateway: The current default gateway of the device. To confirm settings, click the Apply button near the bottom right hand corner. Click the Back button to exit the interface. P2P The P2P screen allows users to access a QR code to connect their smartphone or tablet to the NVR. The device uses an app called Amcrest View Pro, and it is available on both iOS and Android.
Enable: This checkbox allows the user to enable the P2P feature for the NVR. Status: This field shows the status of the P2P connection. Once connected using the app, this field should display the word Online. Cell Phone Client: This is the unique QR code is used as a quick reference point for downloading the Amcrest View Pro app onto your mobile device. Device SN: This is the unique QR Code associated with your NVR’s serial number.
setup. Please note, AI features provided by the NVR can only be modified using the local or web UIs and cannot be adjusted using the Amcrest View Pro app. The Amcrest View Pro app can be downloaded in both the App Store and Play Store. Before the NVR can be accessed through the app using the easy plug-and-play method (P2P Setup), P2P must be enabled on the NVR. Enabling P2P P2P should be enabled on your device by default, however, to check if P2P is enabled, please follow the information provided below.
3. Tap “Start”. 4. Tap “DVR/NVR”. 5. Tap “P2P Connection”. 6. Scan the QR code. The QR code can be found on the serial tag along with a scannable barcode. Note: IP/Domain/DDNS can be used to establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.
7. Create a name for the device and enter a username and password. The default username and password will be admin. 8. Update the default password for the device and tap “Start Live View” to view the device. Tap “Start Live View”. Storage This menu allows the user to update, modify, and manage device storage settings within the NVR. For more details on this menu please refer to the sections below. Basic This menu allows the user to set hard drive (HDD) overwrite permissions for the system.
Pack Duration – Specifies the recording duration of the overwrite. The values range from 1 to 120 minutes. Default value is 60 minutes. Auto-Delete Old Files – Allows the user to automatically delete or customize a delete schedule. The customized field will be denoted in how many days you would like to retain information on the HDD. Note: This feature may not be available in all models and may be applicable to only certain model NVRs.
Below is an explanation of the fields on the Record settings screen: Channel: This dropdown box allows the user to pick which channel they would like to change video recording settings for. Prerecord: This field allows the user to capture extra video that occurs before an event. Up to 30 seconds of video prior to a recording event can be captured to provide context to a recording.
Click the text next to each period to edit the time you wish to set for that specific period. Next, choose which record type you would like to set for each period. You will also need to select the days you wish to apply these settings. To select all days, select all options to apply the settings to all days of the week. Click Save to save this schedule to the system. To revert to default settings, click the Default button near the bottom left hand corner.
Channel: This dropdown box allows the user to pick which channel they would like to change video recording settings for All: Link all days of the week to a selected recording type schedule. Record Types: There are 5 types of recordings: Regular: Regular recording means that the NVR captures all snapshots for the specified time period. Regular recording is represented by green. MD: Motion Detection recording means that the NVR captures only footage when the motion detection alarm is activated.
Click the text next to each period to edit the time you wish to set for that specific period. Next, choose which record type you would like to set for each period. You will also need to select the days you wish to apply these settings. To select all days, select all options to apply the settings to all days of the week. Click Save to save this schedule to the system. To revert to default settings, click the Default button near the bottom left hand corner.
Below is an explanation of the fields on the HDD Manager settings screen: 1*: Displays how many HDDs the system is supported. All: Select all HDDs detected by the system. 0 means that the current HDD is functioning normally. X means there is an error with the hard drive connection, or that there is no connected hard drive. ? means that the hard drive is damaged and should be replaced. Device Name: This column shows the names of the connected hard disk drives (HDD).
Below is an explanation of all the fields on the Record settings page: Main Stream: The main stream is the stream through which the channels transmit data by default. There are 3 settings that can be used for the mainstream. Auto: Channels will record as they have been scheduled, and not in any other capacity. Manual: Channels will support all recording type. This includes scheduled recording. Off: Channels will not record in any capacity. This includes scheduled and manual recording.
Enable: Enable snapshots to be recorded or sent from the system. Disable: Disable snapshots from being recorded or sent from the system. To confirm settings, click the Apply button near the bottom right hand corner. Click the Back button to exit the interface. Advanced This screen allows the user to set and group corresponding HDD and image settings.
Use the Set All Channels dropdown menu to set all the channels to a specific HDD group. To apply all channels, click All. To save the settings to the device click on Apply. Sub Stream The sub stream interface allows the user set corresponding HDD group to save to the sub stream configuration of a connected device.
Use the Set All Channels dropdown menu to set all the channels to a specific HDD group. To apply all channels, click All. To save the settings to the device click on Apply. Snapshot The Snapshot interface allows the user set corresponding HDD group to save snapshot settings of a connected device.
Use the Set All Channels dropdown menu to set all the channels to a specific HDD group. To apply all channels, click All. To save the settings to the device click on Apply. HDD Detect This tab allows the user to quickly detect errors on an installed hard drive (HDD) that is applied to the NVR.
Note: Using full detect may result in the loss of file data on the HDD. HDD – Allows the user to select which HDD is being detected. Start Detect – Starts the HDD detect process. Stop Detect - Stops the HDD detect process. To use the HDD detect feature, select a connected hard drive from the HDD dropdown menu. Once the HDD has been selected, click Start Detect to begin the process. Please note, the HDD detection may result in record file loss. Click Yes to continue.
Detect Results In this menu the user can view and backup the results of the scan onto a backup USB storage device. To store the results to the storage device, insert a USB storage device into a USB slot of the NVR and click “Backup to USB Device”. S.M.A.R.T. The S.M.A.R.
S.M.A.R.T. stands for, “Self-Monitoring, Analysis, and reporting technology. The S.M.A.R.T. report provides a detailed description of the results taken from the initial HDD detect process. This report is designed to provide insight into the health of your HDD and its interaction with your system. Rec Estimate The Rec Estimate can calculate how long the device can record video according to the HDD capacity, and calculate the required HDD capacity according to the record period.
Resolution: The current resolution of a connected device. If a device is not connected, the channel will read as 720P. Frame Rate: The current frame rate of the connected device. If a device is not connected, the channel will read as 25 frames per second. Known Space: Allows the user to calculate a record estimated based on the capacity, number of terabytes/gigabytes (TB/GB) and time (in days). Enter this information into the interface and click “Select” to run an estimation.
Below is an explanation of the fields on the FTP settings screen: Enable: This checkbox allows the user to enable the FTP feature for the NVR. Server: This field allows the user to enter the FTP server IP address and port. Port: The port number of the FTP server. The default port number is 21. Username: This field allows the user to enter the FTP username. Password: This field allows the user to enter the FTP server password. The checkbox next to this field enables anonymous access to the FTP.
Below is an explanation of the fields on the General settings screen: Device Name: This field allows the user to customize the name of the NVR. Device No: This field allows the user to customize the device’s number. Language: This dropdown box allows the user to select a language for the NVR. Options include English, Simplified Chinese, Traditional Chinese, Italian, Japanese, French, and Spanish. Video Standard: This dropdown box allows the user to select a video standard.
Navigation Bar: This option allows the user to enable the navigation bar that shows on the main screen. Mouse Sensitivity: This sliding scale allows the user to increase the movement and double click speed of the mouse. To confirm settings, click the Apply button. To exit the interface, click on the Back button. Date and Time This screen displays date and time settings for the NVR.
Time Format: This dropdown box allows the user to specify a time format for the NVR to use. There are two options. 24 Hour 12 Hour DST: This option allows the user to activate DST for the system. DST Type: This field allows the user to pick whether DST starts on a specific day of the week, or on a specified. Start Time: This field allows the user to enter a start date and time for DST to begin. End Time: This field allows the user to enter an end date and time for DST to end on.
Below is an explanation of the fields on the Holiday settings screen: 0: This number indicates how many holidays are in the system. Each line item has a number to signify its place in the list. Status: This dropdown box indicates the status of the holiday. There are two options: Open: The holiday is active, and the NVR will stop recording for that holiday period. Stop: The holiday is inactive, and the NVR will continue normal operation for that holiday period.
Below is a description of the fields in the security settings screen: Type: This dropdown menu allows the user to select which type of firewall will be included. There are 3 types of firewall settings. Network Access: Prevents a set IP address from network access. Ping Prohibited: Prevents the device from pinging a set IP address. Anti-Half Connection: Prevents the device from partial connection to a set IP address. Enable: This option allows the user to enable the firewall feature.
Account This menu is used to manage user accounts, user account passwords, and user groups. Below are a few considerations to keep in mind when editing this information: The NVR comes with 2 usernames by default: Username: admin Password: admin Username: default Password: default It is highly recommended to change the passwords for the admin and default accounts. Each Username and user group name can only contain letters, numbers, underline marks, dashes, or dots. No empty spaces are allowed.
Number: This number indicates how many users are in the system. Each line item has a number to signify its place in the list. Username: This column indicates an account's username. Group Name: This column shows which group the username belongs to. Edit: This column has a button that allows for the account's properties to be edited. Delete: This column has a button that allows for the account's properties to be deleted. Status: The status of the user in the system.
Below is an explanation of the fields on the User Group settings screen: Number: This number indicates how many groups are in the system. Each line item has a number to signify its place in the list. Group Name: This column indicates an account's username. Edit: This column has a button that allows for the account's properties to be edited. Delete: This column has a button that allows for the account's properties to be deleted. Memo: This column indicates any notes about the user group.
Note: It is recommended to give the general user fewer rights than an administrative one. There is a total of 98 rights that can be assigned to a user. Password Reset This screen is used to configure or modify security questions and email addresses used for password resets within the system. Below is a screenshot of this menu: To update or modify a security questions from the dropdown menu choose a security question from the Question 1 field. Then in the Answer field, place the answer to that question.
Below is a description of the fields listed in this menu: Number: This number indicates how many users are in the system. Each line item has a number to signify its place in the list. Username – The user account that is being modified. Group Name – The group name of the account that is being modified. Edit – Used to modify the settings associated with this menu. Delete – Used to delete the user from this menu. Add User – Used to add a new user into the system.
Please refer to the following sheet for more information. 1. Playback Interface: The playback interface is where all searched video data will be displayed. The interface can support 1, 4, and 9 playback windows depending on the model. 2. Search Type: This area allows the user to display video or snapshot events. Events from a MicroSD card (if one is installed on the camera side) can also be selected. From R/W HDD – Recordings or snapshots are pulled from the hard drive of the NVR.
4. CAM Name – This section provides names of connected cameras on the device. If data is applied to any of these channels, a timeline of the events will be displayed in the time bar interface. Please note, the user can switch between mainstream and sub stream recording by clicking on the “M” (mainstream) and “S” sub stream icons. 5. Duration and Modes: This section allows the user to view 24-hour, 2 hr., 1hr, or 30min recording intervals.
Clip: Used to clip an event by entering a start and end time for the clip. Save: Used to save and download a created clip. Time Bar Digital Zoom Provides a timeline of all recording types for a selected channel. Different recording will be displayed in different colors on the timeline. Use the recording type checkboxes to filter which recording types will be displayed in the playback timeline. While in playback mode, select an area of the recording to digitally zoom in and out.
Select records from one day, click the list, and you can go to the file list interface. You can input a time at the top right corner to search records by time. For example, input time 11:00.00 and then click the Search button , and you can view all the record files after 11:00.00 (The records include the current time.). See image on the right side of the Figure 4-68 Double click a file name to playback.
Playback Mark During 1-window playback mode, click the mark file list button and you can go to mark file list interface. Double click one-mark file, and you can begin playback from the mark time. Play before mark time Here you can set to begin playback from the previous N seconds of the mark time. Note: Usually, the system can playback the previous N seconds of the record if there is a recording. Otherwise, the system playbacks from the previous X seconds when there is a recording.
Modify Double click one-mark information item and you can see system pops up a dialogue box for you to change mark information. You can only change the mark name here. Delete Here you can check the mark information item you want to delete and then the Delete button to remove one-mark item. Note After you go to the mark management interface the system needs to pause the current playback. The system resumes playback after you exit the mark management interface.
Smart Plan A smart plan acts as the “master switch” for all AI features. A smart plan may not be available if using AI features with a non-AI camera. AI features such as IVS and Heat Map can be used simultaneously, however, Face Detection and People Counting will have to be used separately. A smart plan must be enabled for an AI feature to be activated. Below is a description of the features listed in the Smart Plan menu: Channel: This option is used to select which channel the Smart Plan will apply.
Face Detection Face Detection is typically used in conjunction with an AI NVR, however, can be used independently to detect faces. Please note, face detection cannot be used simultaneously with IVS, Heat Map, or People Counting rules. Make sure the Face Detection option is enabled in the Smart Plan menu before configuring any face detection settings. Using Face Detection Once the smart plan for face detection has been enabled, navigate to the Face Detection menu located in the parameters section.
Below is a description of the features provided in the Face Detection menu. Enable: This option is used to enable face detection. Use the channel dropdown to select a channel. Please note, the channel selected must reflect the same channel enabled in the smart plan menu. Type: The type menu allows the user to choose if the AI feature will be controlled by the camera or controlled by the NVR.
How to Activate Face Detection 1: Access the Smart Plan menu and select the channel you would like to configure from the Channel drop down menu. Click on the Face Detection icon and then click Apply. If using a nonAI camera, a smart plan may not be available for the specific channel. 2. Click on the Face Detection menu located in the Parameters section and select which channel to configure from the Channel drop down menu.
3. It is best to leave the Rule settings as default, however, they can be adjusted by clicking on the Setting button. Use your mouse to adjust the minimum (Min) and maximum (Max) size of the face detection area. 4. When triggered, the face detection event will be retained in the face detection smart search menu or snapshots of the event can be emailed to you.
Below is a description of the options in this menu: Channel: Use the channel dropdown to select a channel. Please note, the channel selected must reflect the same channel enabled in the smart plan menu. Type: The type menu allows the user to choose if the AI feature will be controlled by the camera or controlled by the NVR. Please note, AI by Camera will allow the feature to be controlled by the camera, AI by Device will allow the feature to be controlled by the NVR’s built in face detection capabilities.
Using Face Recognition There are 2 methods of face recognition, common mode, and stranger mode. Common mode allows the device to use the images registered in the face library as a reference to recognize faces. Stranger mode will alert the system once an unrecognized face is detected. Note: Common mode can only be setup locally on the NVR or by using Internet Explorer on a PC. If using Face Recognition on other browsers, such as Google Chrome or Firefox, please use Stranger Mode. How to Use Common mode 1.
3. Click on the Database option located in the AI menu and click on Add to begin registering images to a face library. A face library must be registered for this feature to function properly. Enter a name for your face library and click Save. The library will now be saved to the database. Click on the Details section to begin adding images into the to the face library. If you have a single image to add click Register ID, if you have multiple images to add click on Batch register.
5. Select an AI mode from the AI Mode drop down menu. Common Mode allows the device to use the images registered in the face library as a reference. Enabling the Stranger Alarm will alert the system once an unrecognized face is detected. Click Apply to save the settings to your system.
Note: To adjust Common Mode settings, click on the Trigger (gear) icon and select which additional options you would like to apply to this feature. Be sure to click Apply to save the settings to your device. IVS IVS stands for intelligent video system analytics and is the basis for all the AI rules associated with your device. The IVS menu allows the user to customize and set IVS rules which allows the device to produce general behavior analytics and reporting directly from the web user interface.
Below is a description of the features in this menu: Channel: Use this dropdown menu to select which channel will apply to the AI feature. Type: Used to select whether the AI feature will apply No: Provides the order in which the IVS rules will be displayed in the menu. Name: Allows the user to customize a name for their rule. Double click the name in the Rule column to modify. Type: Allows the user to choose specific IVS features available in the device.
3. Click on the Type dropdown menu and select if the IVS rules will be applied from the camera (AI by Camera) or by the NVR (AI by Device). Please note, AI by Camera can only be used if the camera supports IVS. If the camera does not support IVS, please use AI by Device to use the NVR’s built in IVS features. 4. Click on the Add button to begin customizing an IVS rule. 5. Click on the Type drop down menu to select an available IVS rule.
Intrusion: Allows the device to trigger an event if an object, such as a human or vehicle, appears or crosses a set intrusion area. Setting an IVS Rule Use your mouse to draw an area or line on the interface. Click on the interface and use your mouse to draw an area or line, click your mouse on the interface when done, then right click to set the area or line to the system. If you would like to add a name for the rule, enter a name in the Name box.
Use the Trigger (gear) icon to apply any additional settings to an IVS rule, such as enabling email snapshots, etc. To delete an IVS rule, click on the delete (trash can) icon. Note: Once an IVS rule is triggered the line or area visible on the live view screen will flash. All IVS events can be viewed in the Playback interface or in the “Smart Search” option located in the Smart Search menu.
Name: The name used on the detection line. The name will be default to “NumberStat1”, however, it can be modified. Direction: The direction in which the rule will apply. The detection line can go from left to right (A to B) or right to left (B to A). Alarm: Used to enable/disable the OSD overlay and set enter, exit, and stranded numbers units. OSD Overlay: Use the clear option to reset and clear the enter/exit data in the interface. Clear: Clears the data in the OSD overlay. Enter No.
Note: People Counting cannot be used in conjunction with any other AI features in the system. 2. Open the People Counting option in the Parameters menu and click Enable. 3. Click on Rule if you would like to update the NumberStat1 line. The NumberStat1 line is the threshold in which the system will count the number of people entering or exiting the area.
Click on the Direction dropdown menu to choose a direction in which the system will count. The detection line can run from left to right (A to B) or right to left (B to A). Click Save. 4. Click on the Alarm option to enable the OSD overlay. Use the items listed in the People Counting section to modify how many people it will take for the alarm to trigger if a person enters or exits an area. It is highly recommended to leave these field as default (0) for best results. Click Save. 5.
6. Click on the Record Channel option to allow the system to record the rule. 7. Click Apply. Note: All People Counting data can be viewed graphically in the Smart Search menu. To reset to default settings, click the Default button. To refresh the page, click the Refresh button. To save the settings click the Apply button. Heat Map Heat Map is a tool used to determine the overall crowd flow (density) over a certain amount of time in a specific area.
Setting up Heat Map The Heat Map feature can be used in conjunction with an IVS rule if needed. For more information on how set up heat map, please refer to the information provided below. 1. Open the Smart Plan menu and activate the Heat Map smart plan. Click Apply. 2. Navigate to the Heat Map option in the Parameters section and click Enable.
Note: A schedule can be set for this feature by clicking on the Setting button in the Period field. This will allow the feature only to function during specific times set by the user. 3. Click Apply. Note: All Heat Map data can be viewed graphically in the Smart Search menu under the Heat Map option. Smart Search The Smart Search menu allows the user to view and access AI events from a centralized location. For more information, please refer to the information provided below.
Storing a Face Detection Event Face detection events can be stored on a USB flash drive. Insert the flash drive into a USB port on the device then click the check box next to the event you wish to store. If you would like to store all files, click on the All checkbox at the top of the interface. Click Backup to store the event, or multiple events to the USB flash drive. There will be a “File Type” drop down menu, select MP4 from the file type menu can click Start.
Once the backup process is complete, click Save. The files will be stored onto your USB flash drive and the MP4 recordings can be viewed on a computer. Viewing Face Recognition Events All face recognition data retained by the system can be accessed via the Face Recognition option located in the Smart Search menu. A search by attributes or a search by image can be performed.
If searchable images are already uploaded into a face library click on Face Library and select an image from the interface, then click Save to begin a search. If you would like to add images locally click Local Upload and follow the on-screen prompts to upload images. A USB flash drive with applicable images (in jpeg format) can be used to upload images to the NVR. Once an image has been loaded, enter a start and end time of the event, and click Smart Search.
The system will display all face recognition data based on the image selected. All face recognition data can be backed up locally using a USB flash drive. Viewing IVS Events Any IVS data retained on the system can be viewed using the IVS Smart Search interface or via the playback menu if an IVS schedule is set in the system. For more information on how to view IVS events, please refer to the information provided below.
2. Reports can be pulled in daily, monthly, or yearly increments. Click on the Report Type drop down menu to access additional reports if needed. Click Search to view statistics. 3. A chart will be displayed in the interface showing how many people have entered or exited the area. You can use the Histogram/Polygon buttons to switch between different report types. 4. An excel spread sheet of this data can be exported and backed up via a USB flash drive.
Viewing Heat Map Data Heat Map data determines the overall crowd flow (density) over a certain amount of time in a specific area. Heat map provides a color-coded layout of the density with red being the highest level to blue which is the lowest level. To view Heat Map data, click on the Smart Search option and click on Heat Map. Enter a start and end time into the interface and click Search. The heat map period cannot exceed one month of reporting. All heat map data will appear in the interface.
Note: To back up a heat map image, click on Export then click Save. This will save a BMP image to an external USB flash drive. Alarm The Alarm menu allows the user to view live alarm information as well as configure alarm event actions such as motion detection. To access the Alarm section, click on the Alarm option located on the main menu. Alarm Info This feature allows the user to search for specific types of alarm information related to the system.
To use this feature, access the alarm info interface and select the type of alarm you are search for from the dropdown menu. Enter in the start and end times in the Start Time and End Time fields and click Search. The alarm you are viewing will be accessible via the alarm info list. In this list you can view information such as, the log time, event type and playback. To playback the event, click on the playback icon. If you require to back up any alarm events, the alarm info interface has a backup option.
Alarm Input This feature is related to an external alarm system. If you have your system hooked up to an external alarm system, via an RS485 port on the NVR you will be able to view alarm events from the NVR in this screen. This screen also allows you to send email alerts and configure status, config, and PTZ settings if applicable. To check the status of your alarm box, click on the Status button located in this menu. alarm events can also be accessed in this menu by clicking on the Alarm tab.
▪ ▪ ▪ COM: Communication Port or Ground N.C: Normally Closed - A Trigger that initiates when an object disrupts the communication line of 2 sensors N.C: Normally Closed - A Trigger that initiates when an object disrupts the communication line of 2 sensors N.O: Normally Open - A Trigger that initiates when an object completes the communication line of 2 sensors. 2. Connect the N.C. (Normally Closed) wire to one of the numbered ports. Connect the COM wire to the COM / Ground Port.
3. Once the alarm has been physically installed, navigate to the Alarm Input menu, and click Enable. 4. Select the Alarm In port that was connected in step 2.
5. Set the Alarm trigger type. Normally Closed: (NC) A Trigger that initiates when an object disrupts the communication line of 2 sensors. Normally Open (NO): A Trigger that initiates when an object completes the communication line of 2 sensors. 6. Configure the alarm trigger settings. Click Apply. ▪ ▪ ▪ Show Message: An alert will appear on the display attached to the system when the alarm is triggered. Record Channel: Configure the alarm to trigger recording on a specific channel, or all.
The other Alarm Input tabs can be used to setup other alarms such as a network alarm, which allows a network connected alarm (on the same network segment as the NVR) to be configured, IPC external alarm, which allows an external camera (with alarm output connections) to be configured to the NVR, and IPC Offline, which allows an offline IPC device, such as a camera, to be configured to the alarm inputs of the NVR.
Auto: When an alarm event is triggered on the NVR, the connected alarm NVR generates alarms. Manual: The alarm NVR is forced to keep generating alarms. Off: The alarm output function is not enabled. Status: The connection status of the alarm. Save: Click the Save button to release the alarm. For more information about the parameters listed in this menu, refer to the table provided below. Parameter General Alarm Ext. Alarm Description Alarm Type Select alarm type for each alarm output port.
Video Detection The detect tab allows users to set Motion Detection, Video Masking, and Video Loss events for their system. Tips: The motion detection icon will be present if the motion detection alarm has been triggered on the current channel. To set the motion detection region, click and drag the mouse over the region desired. Once the region has been set, click the Apply button to save the current region setup, and right click on the mouse to exit the motion detection interface.
Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Enable: This checkbox allows the user to enable the motion detection function for a specific channel. To select a channel, click on the drop-down menu provided on the right. Period: This setup button takes the user to the motion detection period settings screen. Below is a screenshot of the motion detection period settings screen.
The system allows for the configuration of up to 6 different time periods. Click the checkbox to the left of the time period to enable that time period. Click the text next to each period to edit the time period. To copy time periods, click the checkboxes next to the days of the week that you would like to copy the settings to. Once finished on this screen, click Save to return to the time period settings screen. Anti-Dither: This field allows the user to set the anti-dither time.
Latch: Set a length of time that will delay turning off alarms after the external alarm is cancelled. The value ranges from 0 seconds to 300 seconds, and the default value is 10 seconds. If you enter 0, there will be no delay. Region: The setup button takes the user to the motion detection region setup screen for that specific channel. On the next page is a screenshot of the motion detection region screen. When the setup button is clicked, the current channel’s interface comes into a full screen view.
Tour: Allows the user to enable the camera to activate a PTZ tour when a motion detection alarm is triggered. Snapshot: Allows the user to enable the camera to take a snapshot when a motion detection alarm is triggered. Voice Prompts: Allows the user to customize voice prompts for motion detected events. Show Message: This checkbox allows the user to enable the system to show an on-screen message when a motion detection alarm is triggered.
Below is a description of the fields on the masking settings page: Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Enable: This checkbox allows the user to enable the motion detection function for a specific channel. To select a channel, click on the drop-down menu provided on the right. Period: This setup button takes the user to the motion detection period settings screen.
The system allows for the configuration of up to 6 different time periods. Click the checkbox to the left of the time period to enable that time period. Click the text next to each period to edit the time period. To copy time periods, click the checkboxes next to the days of the week that you’d like to copy the settings to. Once finished on this screen, click Save to return to the time period settings screen.
Picture Storage: When an alarm occurs, the NVR triggers a snapshot for the selected channel. Voice Prompts: Check this box to enable an imported voice prompt to be used if an event occurs. To use this feature, select a file from the dropdown box in the File Name section. To reset to default settings, click the Default button. To refresh the page, click the Refresh button. To save the settings click the Apply button.
Below is a description of the features in this menu: Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Input Abnormal: Interprets if an audio input is abnormal, such as clipping audio, etc. Intensity Change: Interprets if the intensity value surpasses the set threshold; it can record, send a snapshot, and an alarm according to the result.
Send Email: This checkbox allows the user to enable the system to send an email when a motion detection alarm is triggered. Delay: This allows the user to set a delay between masking events measured in seconds. Record Channel: This checkbox allows the user to enable the system to record video for that channel when a motion detection alarm is triggered. Delay is also associated with this tab; it is the This field specifies in seconds how long the delay between alarm activation and recording should be.
HDD This screen allows the user to specify actions that occur when there is an abnormality with the NVR’s hard disk drive (HDD). Below is a screenshot of the HDD abnormality settings screen: Below is an explanation of the fields on the HDD Abnormality settings screen: Event Type: This field allows the user to specify which HDD abnormality event type they would like to configure settings for. No HDD: No hard drive is detected. HDD Error: The hard drive has an error.
Show Message: This checkbox allows the user to enable the system to show an on-screen message when an HDD abnormality occurs. Alarm Upload: This checkbox allows the user to enable the system to upload alarm information when an HDD abnormality occurs. Send Email: This checkbox allows the user to enable the system to send an email when a motion detection alarm is triggered. Buzzer: Check this box to enable a buzzer to be sound on your device if an event occurs.
Event Type: This field allows the user to specify which Network abnormality event type they would like to configure settings for. Net Disconnection: The network connection has been disconnected. IP Conflict: There is a device on the network with the same IP address. MAC Conflict: There is a device on the network with the same MAC address. Enable: This option allows the user to enable the features below for the specified event type.
Attempt(s): Refers to the number of login attempts tried before the abnormality is triggered. Lock Time: How long the device will be locked until another login attempt can be made. Alarm Out: Click Setting to display setting interface. General Alarm: Enable alarm activation through the alarm NVR connected to the selected output port. Alarm Out: Enable an alarm channel in which an external alarm is connected.
Below is a description of the features provided in this menu: Event Type: Sets the type of event that is being triggered by the abnormality. Enable: Check this box to enable this feature. Attempt(s): Refers to the number of login attempts tried before the abnormality is triggered. Lock Time: How long the device will be locked until another login attempt can be made. Alarm Out: Click Setting to display setting interface.
Below is a description of the features in this menu: Type: Use this dropdown menu to select a log type. Start Time: The start time in which logged events will be displayed End Time: The end time in which a logged event will be displayed. Search: Run a query of logs based on the start and end time. Go To: Go to a specific log in the query. Backup: Used to download data from the query to an inserted flash drive. Details: Provides details of a selected log such as, the login group, IP address, user, time, etc.
Please note the following figure is for reference only. HDD The HDD tab provides information about a connected hard drive in the system. Below is a description of the fields listed in this menu: Number: The number represented in the system for the hard drive. Device Name: The name assigned by the system for the connected hard drive.
Physical Position: Displays the location of the connected hard drive on the system. Type: The read and write type assigned to the hard drive. Total Space: The total space used on the hard drive. Free Space: The total free space available on the hard drive. BPS The BPS tab allows the user to view current video bit rate (kb/s) and resolution provided for each connected channel. Below is a screenshot of this menu: The menu will show the current channel and resolution of that specific channel.
Below is a description of the fields listed in this menu: HDD State: Allows the user to filter specific types of errors All: Displays all errors detected. Normal: Displays all normal operations detected. Warning: Displays all erroneous information related to the hard drive. Error: Displays any errors detected in the hard drive. Manufacturer: Displays the manufacturer of the hard drive. Serial No: Displays the serial number of the hard drive.
Below is a screenshot of this menu. Below is a description of the fields listed in this menu: No: The number assigned to the user in the system. Username: The username of the connected user. Group Name: The group name associated with the connected user. IP address: The IP address used by the connected user to access the system. User Login Time: The date & time which the user logged into the system.
Below is an explanation of the fields in the Auto Maintenance screen: Auto Reboot: This dropdown field allows the user to set a day of the week and time in which the device will automatically reboot the system to keep the system healthy. The interface will be set to Never by default unless changed by the user. To confirm settings, click the Save button. Click the Refresh button to refresh the interface. IMP/EXP This screen is used to manage importing and exporting of system configurations.
Default This screen is used to revert the NVR back to its original default or factory default settings. Below is a screenshot of the Default settings screen: There are six different settings that can be reset to default settings: Camera, Network, Event, Storage, and System settings. All these settings can be reset by the use of the All check box.
To begin upgrading the firmware, click on Download the latest Firmware and locate the firmware file for your specific device. Download the firmware to a USB flash drive or to the computer if using a web user interface. Click on Browse to locate and import the firmware (.bin) file into the interface. Click System Upgrade and allow the device to complete the upgrade process. Note: The device will reset after the firmware upgrade is complete.
Here is a brief explanation on how to use the backup feature listed in this menu: In the Path field, choose a file path in which the file will be backed up. This can be a local USB flash drive, if inserted locally or a folder path if using a web user interface. Click the Browse option to select a file path. Choose a channel in which the file is located and choose a record type if necessary. Enter a start and End time of the event and the file format from the File Format dropdown menu.
Display This menu allows the user to configure resolution and display setting outputs as well as setup a display tour if multiple displays are being used. To access the Display menu, click on the next screen in the main menu and select the Display option. Display This menu provides you with quick access to your display and output information associated with your NVR. You can configure the display effects such as, resolution, time delays, channel titles, etc.
For more information on the settings provided in this menu, refer to the table provided below. Parameter Main Screen Screen Enable Screen No. Resolution Transparency Time Delay Channel Display Image Enhance IVS Rule Original Rate Description The main display outputs. The device should be VGA+HDMI by default. Enables the Main Screen output. The default main display outputs. The device should be VGA+HDMI by default. This drop-down menu provides output different output resolutions of the NVR.
Below is an explanation of the fields on the Tour screen: Enable: This checkbox allows the user to enable the tour functionality. Interval: Enter the amount of time that you want each channel group displays on the screen. The value ranges from 5 seconds to 120 seconds, and the default value is 5 seconds. Video Detect: Select the View 1 or View 8 for Motion Detect tour. Alarm: Select the View 1 or View 8 for Alarm tours (system alarm events).
When you have finished selecting the appropriate group order, click OK to complete the process. If you do not wish to proceed with the group function, click Back to exit the add group interface. Modifying a Channel Group To modify an established channel group, double-click on a channel group to access the Modify Channel Group interface. In the modify channel group interface, select the group order for your selected group and click OK to complete the process.
Schedule The schedule tab allows you to schedule downloaded audio to specific alarms in the device. Below is a screenshot of the schedule menu: For more information on the features listed in this menu, refer to the table provided below. Parameter Description Period In the Period box, enter the time. Select the check box to enable the settings. You can configure up to six periods.
File Name Interval Repeat Output In the File Name list, select the audio file that you want to play for this configured period. In the Interval box, enter the time in minutes for how often you want to repeat the playing. Configure how many times you want to repeat the playing in the defined period. Includes two options: MIC and Audio. It is MIC by default. The MIC function shares the same port with talkback function and the latter has the priority.
To access your device from your computer you will need to first locate the device's IP address. To locate the device’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcrest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
Click OK. The main menu for the NVR will be displayed. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.
13. Open a web browser and enter in the DDNS domain name address from step 3, enter in a colon, then type the port number from step 4 on to the end. a. For example, if the DDNS domain name is http://abc123456789.quickddns.com and your HTTP Port is 33333, the URL would be http://abc123456789.quickddns.com:33333 14. The browser may prompt you to install a plugin. Click install to download the plugin, and then click on the plugin installation file to install the plugin. 15.
port conflicts. If need be, change each of these port numbers to a 5-digit number that is less than 65535, note the numbers down, and click save before proceeding to the next step. 11. Go to http://www.canyouseeme.org/ and check to ensure each of the port numbers specified in step 10 are open. 12. Write down the manufacturer name, brand, and model name for the router that the NVR is connected to, and then proceed to portforward.com on your web browser. 13.
Log into your NVR with the associated username and password to be taken to the main menu. If this is your first-time logging into your NVR, the username and password will both be admin. To display the password, click on the icon. If you have forgotten the password, click on Forgot Password. Resetting the Password If you have forgotten your password, the Forgot Password option is there to help you. You can reset the password for your NVR through a reserved email address.
Next, you will need to enter a new password for the NVR. In the Password box, enter a new password for your NVR and then confirm the password in the Confirm Password field. When you are done, click Save to save the password. Note: The new password must contain a minimum of 8 characters and a maximum of 32 characters. The password must also contain two types of letters, numbers, and special characters. These special characters will exclude, “, “”, “;”. “:” and “&”.
Click , select Logout, Reboot, or Shutdown according to your actual situation. Displays Cell Phone Client and NVR SN QR Code. Cell Phone Client: Use your mobile phone to scan the QR code to add the NVR into the Cell Phone Client, and then you can start accessing the NVR from your cell phone. NVR SN: Obtain the NVR SN by scanning the QR code. Go to the P2P management platform and add the NVR SN into the platform. Then you can access and manage the NVR in the WAN.
• • • • • • • The input voltage is too low or is not stable. There is an HDD malfunction, or something is wrong with the HDD cable. The power button is damaged or malfunctioning. Video output signal is not stable. The insides of the NVR have accumulated too much dust. The temperature is either too hot or too cold. The hardware is malfunctioning. 3. The system does not detect a hard drive. Below are a few possible reasons why this may be occurring: • • • The hard drive is broken.
7. Local playback video is distorted. Below are a few possible reasons why this may be occurring: • • • • • The video quality setting is too low. The NVR software has a read error. Restart the NVR to solve this problem. The hard drive cable is damaged. The hard drive is malfunctioning. The NVR's hardware is malfunctioning. 8. There is no audio during real-time monitoring. Below are a few possible reasons why this may be occurring: • • • • The microphone being used is not sufficiently powered.
• • • • • • • • • • The motion detection time period may be incorrectly configured. Motion detection zone setup is not correctly configured. Motion detection sensitivity is too low. 13. Web Access isn't working. Below are a few possible reasons why this may be occurring: Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows. ActiveX controls have been disabled. The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX.
• The NVR may have an input NVR error, or the connection is not correctly configured. • There may be an error in the NVR's firmware. 18. Alarms are not working. • • • • Below are a few possible reasons why this may be occurring: The alarm is not setup correctly. The alarm cable is not connected correctly. The alarm input signal is not correctly configured. There are two loops connected to one alarm NVR. 19. The camera is not recording enough video.
information required by this section may be included in the manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form. 3.
Appendix A: Toxic or Hazardous Materials or Elements Component Name Toxic or Hazardous Materials or Elements Pb Hg Cd Cr VI PBB PBDE Sheet Metal(Case) ○ ○ ○ ○ ○ ○ Plastic Parts （Panel） ○ ○ ○ ○ ○ ○ Circuit Board ○ ○ ○ ○ ○ ○ Fastener ○ ○ ○ ○ ○ ○ Wire and Cable/Ac Adapter ○ ○ ○ ○ ○ ○ Packing Material ○ ○ ○ ○ ○ ○ Accessories ○ ○ ○ ○ ○ ○ Note O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below th
