User Manual

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13. Open a web browser and enter in the DDNS domain name address from step 3, enter in a colon, then
type the port number from step 4 on to the end.
a. For example, if the DDNS domain name is http://abc123456789.quickddns.com and your HTTP Port is
33333, the URL would be http://abc123456789.quickddns.com:33333
14. The browser may prompt you to install a plugin. Click install to download the plugin, and then click on
the plugin installation file to install the plugin.
15. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin
can run successfully.
16. Enter in login details into the username and password fields.
17. Click the WAN option, and then click Login.
18. Once the main interface opens, click the plug icons next to each camera on the list on the left-hand side,
and activate the mainstream for each of them to enable the live feed.
If the process above is not working, please contact Amcrest Support via one of the following options:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support [e-mail]
Port Forwarding Remote Access Setup
Port Forwarding is an alternative method to setting up remote access for your NVR. This method should
only be used if the UPnP/DDNS Remote Access method did not work.
Below is a step-by-step walkthrough that details how to setup the for Remote Web Access using UPnP:
1. Login to your NVR, open the main menu then go to Management -> Network.
2. Open the TCP/IP settings screen.
3. By default, the NVR has the mode set to Static. Click the radio button next to DHCP to change this to
DHCP. The IP Address, Subnet Mask, Default Gateway, Preferred DNS, and Alternate DNS should all
change to 0s.
4. Click Save to save these settings. This should now open the main menu.
5. From the main menu, go to Management -> Network.
6. On the TCP/IP settings screen, the IP Address, Subnet Mask, Default Gateway, Preferred DNS, and
Alternate DNS should all be populated.
7. Click the radio button next to Static, to change the mode to Static.
8. Write down the IP Address that is currently in the IP address field.
9. Click the Save button.
10. Using the left-hand menu, go to the Connection menu, and write down the TCP, UDP, and HTTP port
number. It is recommended to ensure that these port numbers are at least 5 digits long to prevent any