User Manual

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port conflicts. If need be, change each of these port numbers to a 5-digit number that is less than 65535,
note the numbers down, and click save before proceeding to the next step.
11. Go to http://www.canyouseeme.org/ and check to ensure each of the port numbers specified in step 10
are open.
12. Write down the manufacturer name, brand, and model name for the router that the NVR is connected
to, and then proceed to portforward.com on your web browser.
13. Open the port forwarding guide section on the left-hand side menu.
14. Find the router brand name in the list and click it.
15. Find the router model number and click it.
16. Click the Default Guide link near the middle of the page.
17. This guide will help you take the step necessary to port forward on the router. Follow these steps, and
then return to the NVR.
18. Login to your NVR, open the main menu then go to Settings -> Network.
19. Click the DDNS menu item on the left-hand menu, click the enable checkbox, and then click the Apply
button on the bottom right.
20. Write down the entire Domain Name field, including the white text that says.quickddns.com
21. Open a web browser and enter in the DDNS domain name address from step 20, enter in a colon, then
type the HTTP port number from step 10 on to the end.
a. For example, if the DDNS domain name is http://abc123456789.quickddns.com and your HTTP Port is
33333, the URL would be http://abc123456789.quickddns.com:33333
22. The browser may prompt you to install a plugin. Click install to download the plugin, and then click on
the plugin installation file to install the plugin.
23. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin
can run successfully.
24. Enter in login details into the username and password fields.
25. Click the TCP option, and then click Login.
26. Once the main interface opens, click the plug icons next to each camera on the list on the left-hand side,
and activate the mainstream for each of them to enable the live feed.
If the process above is not working, please contact Amcrest Support via one of the following options:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support support@amcrest.com
Web Access Interface
When you have accessed your NVR’s web UI successfully, you will be taken to the login menu.