ATI Radeon™ HD 2400 Series User’s Guide P/N 137-41371-10
ii © 2007 Advanced Micro Devices, Inc. All rights reserved. The contents of this document are provided in connection with Advanced Micro Devices, Inc. (“AMD”) products. AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications and product descriptions at any time without notice.
iii Important Safety Instructions • • • • • • • • Read Instructions—All the safety and operating instructions should be read before the product is operated. Retain Instructions—The safety and operating instructions should be retained for future reference. Heed Warnings—All warnings on the product and the operating instructions should be adhered to.
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v Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements 1 Installing the Graphics Card . . . . . . . . . . . . . . . . . 3 Before You Begin Record the Serial and Part Numbers Uninstall Old Graphics Drivers Install the Graphics Card 3 3 4 5 Installing and Configuring Displays . . . . . . . . . . . 7 Connections Adapters Supported Display Connections Installing and Configuring Displays 7 8 9 10 Installing Software and Drivers . . . . . . . . . . . .
vi Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Troubleshooting Determine the System Card Bus Type Updating your AGP Motherboard/Chipset Drivers Reinstalling Drivers Product Registration Customer Care Additional Accessories Compliance Information 43 46 47 49 50 50 52 52 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction This guide will help you get your hardware and software installed. Use the ATI Catalyst™ Control Center to access the comprehensive help system, generate a problem report, and get the software version information. System Requirements Hardware • • • • CrossFire™ Requirements AMD Athlon® or Intel® Pentium® 4 512MB of system memory; 1GB or more for best performance. Optical drive for installation software (CD-ROM or DVD-ROM drive). A 550 Watt or better power supply.
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3 Installing the Graphics Card This topic guides you through the installation of the graphics card. Before You Begin Before you begin installing the graphics card, do the following. • Record the Serial and Part Numbers on page 3. • Uninstall Old Graphics Drivers on page 4. When you have completed the above procedures, do the following: Install the Graphics Card on page 5.
4 Uninstall Old Graphics Drivers To ensure successful installation of the graphics card driver, uninstall the graphic drivers for the existing graphics card before removing the graphics card from the computer. Depending on the operating system, choose either the Windows® XP or Windows Vista™ uninstall procedure: • Uninstall old graphics drivers (Windows® XP) on page 4. • Uninstall old graphics drivers (Windows Vista™) on page 4.
5 Install the Graphics Card 1 Make sure the computer, monitor, and other peripheral devices are off. 2 Unplug the computer power cord and disconnect cables from the back of the computer. Caution! To avoid possible damage to the motherboard, wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard. 3 Remove the computer cover. If necessary, consult the computer manual for help removing the cover.
6 9 Reconnect any cables you have disconnected, connect the monitors, and then plug in the computer and monitor power cords. 10 Turn on the monitor and then the computer. Note: For troubleshooting information, see Reference on page 43. Note: For information on connecting monitors, see Installing and Configuring Displays on page 7. Note: If you are installing a CrossFire™ configuration, see CrossFire™ on page 37.
7 Installing and Configuring Displays Connections The following illustrates some common connections on the ATI Radeon™ HD 2400 Series graphics cards. The connections available may vary by model. Sample 1: ATI Radeon™ HD 2400 Series Connections Legend 1 DVI-I Dual Link connection (Provides audio and video digital signals. It provides HDMI™ output that is compatible with most HDMI™ devices.
8 Sample 2: ATI Radeon™ HD 2400 Series Connections Legend 1 DMS-59 connection (Supports up to two DVI devices) 2 S-Video connnection (Video Out) 3 SVGA connection Adapters The following illustrates the adapters you can use to connect the graphics card to other display devices. ATI DVI-to-VGA Adapter ATI DVI to HDMI™ Adapter The HDMI™ adapter is a proprietary adapter manufactured and sold by AMD approved manufacturers (like Wieson Technologies Co., Ltd.
9 ATI 9-Pin Cable for Video Input/Video Output ATI 9-pin HDTV Output Cable DMS-59-to-Two DVI-I Adapter Cable Supported Display Connections To ensure the highest possible performance, only one display device is supported when CrossFire™ is active. When CrossFire™ is active other display devices connected to the other connections on both graphics cards are rendered inactive.
10 Display Connections TV • • • DVI cable and DVI-to-HDTV adapter and RCA cables S-Video connection and S-Video cable S-Video connection and ATI 9-Pin HDTV Output Cable and RCA cablest HDTV display • • • DVI connection and DVI cable DVI cable and DVI-to-HDTV adapter and RCA cables S-Video connection and ATI 9-Pin HDTV Output Cable and RCA cables S-Video connection and S-Video cable • HDMI™ HDTV • DVI connection and DVI-to-HDMI™ adapter and HDMI™ cable Installing and Configuring Displays Connect
11 4 Choose a refresh rate from the drop-down list. Caution! Choosing a refresh rate unsupported by your display may damage your display. Consult your display’s documentation if necessary. 5 Click OK to return to the desktop. Once you have configured the main display you can configure any other displays that are connected. 6 To configure another display, do the following: a) From the Start menu click Control Panel, and then click Display.
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13 Installing Software and Drivers Software is provided to take advantage of all the features of your ATI graphics card, including: • • • • • Graphics card driver ATI Catalyst™ Control Center HydraVision™ software (included in the Custom install) SurroundView™ software (included in the Custom install) Avivo™ video converter software (included in the Custom install) Install the software To install or remove the drivers, you must have administrator rights or be logged on as a user with administrator rights
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15 ATI Catalyst™ Control Center The ATI Catalyst™ Control Center is software that provides access to the display features of the graphics card. Use the ATI Catalyst™ Control Center to fine-tune your graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display previews of the changes before they are applied.
16 Start ATI Catalyst™ Control Center Start ATI Catalyst™ Control Center from one of the following access points: Access Point Instructions Windows® Desktop 1. Right-click the Windows® desktop. Windows® Start Menu From the Windows® task bar, click Start, and then select Programs > ATI Catalyst™ Control Center. Windows® System Tray 1. Right-click the ATI icon in the Windows® System Tray.
17 Using TV Display and Capture Features These topics describe how to use the TV display and video capture features of your graphics card. • Viewing the PC’s Display on TV or HDTV on page 17. • Connecting to a TV, VCR, or HDTV on page 18. • Capturing Video on page 30. • Avivo™ Video Converter on page 32. Viewing the PC’s Display on TV or HDTV The graphics card has TV out capability. You can attach the graphics card to a TV and a monitor at the same time.
18 Viewing Text on a TV A TV is designed primarily to show moving images. The large dot pitch of a TV will yield poor quality static images. The small text sizes commonly used for PC desktops can appear blurred or unclear on a TV. You can compensate for this degradation by using larger fonts. Using a TV as the Only Display If you plan to move the computer to a place where you are using TV display only, make sure that you have the TV display feature enabled prior to disconnecting the monitor.
19 Note: For maximum performance when watching DVD movies or playing computer games on the TV, find the mode and screen resolution that provide the best result, and use those settings exclusively. This topic includes the following procedures: • Connect to an HDMI™ HDTV (DVI-to-HDMI™) on page 19. • Connect to an HDTV (DVI-to-DVI) on page 21. • Connect to an HDTV or component video device (DVI-to-Component Video using ATI DVI-to-HDTV adapter) on page 22.
20 HDMI™-to-HDMI™ connectors Legend 1 Computer 2 DVI connection on the graphics card 3 DVI-to-HDMI™ adapter 4 HDMI™-to-HDMI™ cable 5 HDMI™ connection on the HDTV 6 HDMI™ HDTV 3 Connect the DVI-to-HDMI™ adapter to the DVI connection on the graphics card. 4 Connect one end of the HDMI™-to-HDMI™ cable to the DVI-toHDMI™ adapter. Connect the other end of the HDMI™-to-HDMI™ cable to the HDMI™ connection on the HDMI™ HDTV. 5 If necessary, configure the HDTV for external audio.
21 7 Configure the HDTV using the ATI Catalyst™ Control Center, Displays Manager and DTV(HDMI) . Connect to an HDTV (DVI-to-DVI) 1 Before connecting an HDTV, attach a monitor to the computer and install the video drivers. 2 Maker sure the computer and monitor are off. DVI-to-DVI connectors Legend 1 DVI connection on the graphics card and the HDTV 2 HDTV 3 DVI-to-DVI cable 4 Computer 3 Connect one end of the DVI cable to the DVI connection on the graphics card.
22 6 Power on the monitor and HDTV, and then power on the computer. The HDTV will not display anything until Windows® starts. 7 Configure the HDTV using the ATI Catalyst™ Control Center, Displays Manager and DTV(DVI). Connect to an HDTV or component video device (DVI-to-Component Video using ATI DVI-to-HDTV adapter) 1 Before connecting an HDTV, attach a monitor to the computer and install the video drivers. 2 Make sure the computer and monitor are off.
23 3 Set the ATI HDTV Component Video Adapter DIP switches. Configure the DIP switches to set the appropriate display mode and aspect ratio. This sets the modes which appear when you select Show all Modes in the ATI Control Panel. a) Set the display mode Note: DIP switch 3 is always off (540p is not supported). Note: Set all DIP switches on that correspond to the modes the component input device supports; for further details, consult the manual for the component video input device.
24 5 Matching the colors on the connections, connect one end of the RCA patch cables to the ATI DVI-to-HDTV component video adapter. Connect the other end of the RCA patch cables to the component video connections on the HDTV. 6 Connect one end of a sound cable to the computer sound card. Connect the other end of the cable to the sound input on the HDTV. 7 If necessary, configure the HDTV for external audio. For more information, see the documentation that came with the TV.
25 S-Video to Component Video (using the ATI 9-Pin HDTV Output Cable) Legend 1 Computer 2 S-Video connection on the graphics card 3 ATI 9-Pin HDTV output cable 4 Male RCA patch cables (available from consumer electronics dealer, not to exceed 50 feet or 15 meters.) 5 Component video connection on the HDTV 6 HDTV (Set to YPbPr input. For information specific to the device, see the HDTV manual.) 3 Attach the ATI 9-Pin HDTV Output Cable to the S-Video connection on the graphics card.
26 7 Power on the monitor and HDTV, and then power on the computer. The HDTV will not display anything until Windows® starts. 8 Configure the HDTV using the ATI Catalyst™ Control Center, Displays Manager. Connect to a composite video device (S-Video-to-S-Video or Composite Video) 1 Before connecting a composite video device, attach a monitor to the computer and install the video drivers. 2 Make sure the computer and monitor are off.
27 3 Connect the S-Video connector on the composite video cable to the S-Video connection on the graphics card. Connect the other end of the composite video cable to either the S-Video or composite video connection on the composite video device. 4 Power on the monitor and composite video device, and then power on the computer. The composite video device will not display anything until Windows® starts. 5 Configure the composite video device using the ATI Catalyst™ Control Center, Displays Manager.
28 Connect to a European video device (S-Video to SCART using composite video adapter) 1 Before connecting a European video device, attach a monitor and install the video drivers. 2 Maker sure the computer and the monitor are off.
29 3 If the video device accepts PAL input, you must change the NTSC/ PAL setting on the video card to PAL. NTSC is the TV standard used in North America. PAL is the TV standard for most of Europe, Africa, Asia, Japan, South Korea, and the Philipines. Note: You can also change the NTSC/PAL settings through software using the ATI Displays control panel. For more information, see the Help for ATI Displays. a) Disconnect the monitor cable from the graphics card. b) Remove the graphics card from the computer.
30 Capturing Video Some versions of the ATI Radeon™ HD 2400 Series graphics card can capture video from a camcorder, VCR, or TV. Use a video editing application to add effects, make changes, or stream the video on the Internet. The audio and video output connectors on a TV, camcorder, or VCR will be similar to those depicted in the following illustration. Use composite video out or S-Video out; S-Video out provides better results.
31 Legend 4 Typical video out of TV, VCR, or camcorder connections Connecting a media device for video capture Use a video in/video out cable to connect the S-Video connection on the graphics card to the S-Video connection on a TV, VCR, or camcorder. Capture video to a computer 1 Connect one end of the cable to the S-Video connection on the graphics card. Connect the other end of the cable to video out on the media device.
32 b) Double-click Sounds and Audio Devices. c) In the Volume tab, select Place volume icon in the taskbar. 2 Click Open Volume Controls. 3 If the Line-In volume control is not visible, click Options, and then click Properties. 4 Select the Line-In volume checkbox, and then click OK. 5 If the Mute checkbox is selected, clear it to cancel muting.
33 Avivo™ Video Converter Formats To create Use this Format Generic MPEG-1 video files. Standard MPEG-1 and MPEG-2 formats achieve very high compression rates and are portable to most computers. MPEG-1 Generic MPEG-2 video files. Standard MPEG-1 and MPEG-2 formats achieve very high compression rates and are portable to most computers. MPEG-2 Generic MPEG-4 video files. Standard MPEG-4 format provides good quality at low bit rates; very high compression is possible.
34 4 Click Go. The Avivo™ Video Converter Wizard opens. 5 Follow the Avivo™ Video Converter wizard instructions. Note: The Start Over button returns the wizard to the Easy Setup Wizards page. Upload video to a video iPod® 1 Start iTunes®. 2 In the File menu, select Add File to Library. 3 Navigate to the converted files and drag the converted files to iTunes®. The converted video files are added to iTunes®. 4 Connect a video capable iPod® to the computer.
35 Upload video to a Sony® PSP 1 Connect a Sony® PSP to the computer using a USB connector. 2 Switch on the Sony® PSP. 3 Using the Sony® PSP system software, navigate to the top of the Settings list and select USB Connection. The system detects a new removable disk drive. 4 Transfer the video files to the MP_ROOT\100MNV01 folder of the Memory Stick Duo™. Note: Make sure to resolve file name duplicatation before transferring the files to the Sony® PSP.
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37 CrossFire™ CrossFire™ is a multi-GPU performance gaming platform, using CrossFire™-ready motherboards and CrossFire™-compatible graphics cards. CrossFire™ works with all 3D games and applications. If ATI Catalyst™ A.I. is enabled in the ATI Catalyst™ Control Center software, the optimal rendering mode available for the application is automatically selected. Performance enhancements experienced on a CrossFire™ system depend on the application or game being used.
38 For an up-to-date listing of CrossFire™ certified motherboards, see ati.amd.com/products/certification For an up-to-date listing of certified power supplies, see: ati.amd.com/certifiedpsu Installing CrossFire™ Graphics Cards The following set of instructions assumes that one ATI Radeon™ HD 2400 Series graphics card has already been successfully installed in the primary slot (slot zero), and that the secondary slot (slot one) is empty.
39 6 Align your ATI Radeon™ HD 2400 Series graphics card in the secondary PCIe™ slot next to the existing ATI Radeon™ HD 2400 Series graphics card and press firmly until the card is fully seated. 7 Install the CrossFire™ bridge interconnects. Caution! Always handle the CrossFire™ bridge interconnects by the connector only. Do not push or pull on the flexible cable.
40 CrossFire™ connections Legend 8 1 550 watt (or better) power supply 2 Primary ATI Radeon™ HD 2400 Series graphics card 3 Secondary ATI Radeon™ HD 2400 Series graphics card 4 Two CrossFire™ bridge interconnects Fasten the graphics card securely.
41 Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and replace the computer cover. 9 Reconnect any peripherals you have disconnected and plug in the computer’s power cord. 10 Connect the monitor to the ATI Radeon™ HD 2400 Series graphics card in the primary PCIe™ slot. 11 Turn on the monitor, and then your computer.
42 If additional displays are required when CrossFire™ is active, use either SurroundView™ (included in the Custom install options on the installation CD) or an additional graphics card. While CrossFire™ is designed for optimal use on a single display, it is possible to drive multiple monitors using a CrossFire™ system when CrossFire™ is not enabled. On a standard CrossFire™ system, it is possible to drive four separate monitors and still have one of those displays as a dedicated CrossFire™ display.
43 Reference This topic provides information on troubleshooting, updating AGP/ motherboard chipset drivers, reinstalling drivers, where to get additional accessories, and how to register your product, plus warranty and compliance information. Troubleshooting The following troubleshooting tips may help if you experience problems. For more help, contact customer care at ati.amd.com/support or your PC manufacturer.
44 General Troubleshooting Problem Possible solution Screen defects appear • • Check if the monitor supports the resolution, horizontal (kHz) and vertical (Hz) refresh rates as required by the graphics card. Check the current resolution, refresh rate, and color depth settings in the Settings and Monitor tabs in the Display Properties dialog. Caution! Ensure that both video card and monitor support resolution and refresh rates you select.
45 CrossFire™-Specific Troubleshooting Problem Possible solution CrossFire™ is not functioning In order for CrossFire™ to function, the CrossFire™ bridge interconnects must correctly connect the CrossFire™ graphics cards. 1. Connect one end of the CrossFire™ bridge interconnect to the internal VMO connection on one of the cards. 2. Connect the other end of the CrossFire™ bridge interconnect to the corresponding internal VMO connection of the other card. 3.
46 HDTV/HDTV Adapter Troubleshooting Problem Possible solution The colors on my TV display are incorrect • Ensure that the connections between the Component Video Adapter and your HDTV are correct (Y=Green, Pb=Blue, Pr=Red). There is no display on my TV • Your TV will not display anything until Windows® starts; this may take several minutes. Ensure that the HDTV Component Video Adapter is properly connected and the TV input is correctly configured, and then restart your computer.
47 AGP and PCIe™ graphics cards and system bus connectors Legend 3 1 AGP card and AGP expansion slot 2 PCIe™ card and PCIe™ expansion slot If you have AGP connectors and the graphics card is not working correctly, you may need to update the motherboard and chipset drivers for the computer. Updating your AGP Motherboard/Chipset Drivers Note: This section applies only if you are installing an AGP graphics card.
48 • ALi GART Driver • AMD AGP Miniport • Intel VGART • VIA AGP Driver Obtain AGP drivers for your motherboard/chipset If you experience problems with the AGP chipset drivers, you may need a software update from the motherboard or chipset manufacturer. Note: Installing the wrong AGP motherboard/chipset drivers may prevent Windows® from launching successfully. Make sure that the drivers you install are designed to function correctly with the motherboard.
49 Intel Technologies support.intel.com General Motherboard/chipset information www.motherboards.org Reinstalling Drivers You can install new drivers or reinstall existing drivers if there was a Windows® conflict. Reinstall the drivers at any time using the ATISETUP utility located on the ATI installation CD. The ATISETUP utility usually starts automatically when you insert the ATI installation CD into your computer after the operating system has started.
50 Product Registration To activate your warranty and obtain product support through Customer Care, register your graphics card at: ati.amd.com/online/registration Customer Care If you require further assistance with your product, the following Customer Care options are available: Service Availability Language Access Online 24/7 English, French, Spanish, Portuguese, German ati.amd.com/support or Advanced Micro Devices, Inc.
51 Service Availability Language Access Telephone Europe and Other Regions 10:30 to 00:00 GMT English +00800-6677-1111 (toll-free) Telephone Latin America / South America or 10:30 to 19:00 GMT GermanFrench 12:00 to 20:30 GMT SpanishPortuguese 7:00AM to 3:30 PM EST Spanish, Portuguese +1-905-882-5549 (International and/or local toll charges to Canada will apply) +0800-333-5277(Argentina) +0800-891-9068 (Brazil) +001800-514-3276 (Mexico) 7:00AM to 7:00PM EST English other: +1-905-882-3277
52 Additional Accessories Additional and replacement cables, installation CD-ROMs, manuals, and other accessories for AMD products can be purchased from the online AMD store at: ati.amd.com/online/accessories Compliance Information This section details the compliance information for this product. FCC Compliance Information This ATI Radeon™ HD 2400 Series product complies with FCC Rules part 15. Operation is subject to the following two conditions • This device may not cause harmful interference.
53 Industry Canada Compliance Statement ICES-003 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. For further compliance information: Advanced Micro Devices, Inc. 62 Forest Street.
54 Waste Electrical and Electronic Equipment (WEEE) Directive Compliance This product was manufactured by Advanced Micro Devices, Inc.
55 Index Numerics 102 part number 3 1080i 23 16:9 23 3D 37, 45 4:3 23 480i 23, 46 480p 23, 46 540p 23 720p 46 9-pin HDTV Output Cable A Accessories 52 Adapters C Capture video 10, 30, 31 Card bus types 46 Catalyst ® Control Center 16 Catalyst A.I.
56 Drivers chipset 46 reinstalling 49 uninstall 4 DTV(HDMI) 21 DVD 1, 4, 45 DVI 19, 44, 45 DVI-to-HDTV adapter E Enable CrossFire 41 F F1 help 16 FCC Compliance 52 G games TV display 8, 22 18 H HDMI 8, 9, 20 HDMI ™ 8, 19 HDTV 19, 22 HDTV Adapter Troubleshooting 46 Help 4, 16, 51 High Definition Television (HDTV) 46 Hot key 16 HydraVision 13 I Industry Canada Compliance 53 Input and output adapters displaying PC output on TV and recording on videotape 30 DVI to VGA adapter 8 iPod 32, 34 iTunes 34 M Me
57 Video 28, 44, 46 Video capture 10, 30 video capture 31 Video file conversion 32 VMO 45 Volume control 31 W Warranty 43, 51 Waste Electrical and Electronic Equipment (WEEE) Compliance 54 Windows 11, 31, 49 Windows Advanced Options Menu 43 Windows Vista 4, 32 Windows volume control 31 Windows XP 4, 43
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