ATI Radeon HD 3800 Series User Guide Part Number: 137-41424-20
ii © 2007 Advanced Micro Devices Inc. All rights reserved. The contents of this document are provided in connection with Advanced Micro Devices, Inc. (“AMD”) products. AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications and product descriptions at any time without notice.
iii Important Safety Instructions Note: This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product. 1. Read all the instructions. Read all the safety and operating instructions before the product is operated. 2. Retain the instructions. Retain the safety and operating instructions for future reference. 3. Heed all warnings. Obey all warnings on the product and in the instructions. 4.
iv Caution: An outside antenna system should not be located in the vicinity of overhead power lines or other light or power circuits, or where it can fall into such power lines or circuits.
Contents Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Replacing an Existing Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 First Card for this PC . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi VCCI Class B ITE Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 MIC Certification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 BSMI Certification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Installation For support, you will need to record the serial number and the part number for the card before installation. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. This section briefly describes the high-level steps for both cases. Replacing an Existing Card If you are replacing an existing graphics card, you need to: 1.
2 Installation Uninstalling the Old Driver (Windows® XP) Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card. 1. With the current graphics card still in the computer, close all open applications. 2. On the Windows taskbar, click Start ▷ Control Panel and then double-click Add or Remove Programs. 3. Select the current graphics card driver and then click Add/Remove. The wizard will appear and help remove the current display drivers. 4.
First Card for this PC 3 Installing the Graphics Card 1. Turn off the computer, monitor, and other peripheral devices. 2. Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer. Caution: To avoid possible damage to the motherboard, wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard . 3. Remove the computer cover.
4 Installation 1 Power supply 2 Graphics card 8. Fasten the graphics card securely to the back panel. 9. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. 10. Reconnect any cables you have disconnected and then plug in the computer power cord. 11. Turn on the monitor and then the computer. The computer should start normally and the software must be installed next.
Configure the Display (Optional) 5 • ATI Catalyst™ Control Center software. • HydraVision™ software (included in the custom install). • SurroundView™ software (included in the custom install). • ATI Avivo™ video converter software (included in the custom install). 1. Insert the Software and Documentation CD. Note: If the install wizard does not start, navigate to the CD drive and double-click ATISETUP.exe. 2. From the menu that appears, click Software Install. 3. Follow the on-screen instructions.
6 Installation Note: The ATI Catalyst Control Center software can also enable and configure multiple monitors. b. To access the basic multi-monitor configuration settings, click the Settings tab. c. Select the monitor icon identified by the number 2. Note: When using multiple monitors with the graphics card, one monitor will always be the primary display, additional monitors will be designated as secondary. d. Click Extend my Windows desktop onto this monitor. e.
Supported Display Connections Adapter 7 Description DVI-to-VGA DVI-to-HDMI The HDMI adapter is a proprietary adapter manufactured and sold by approved manufacturers (like Wieson Technologies Co., Ltd.) that has a specific detection mechanism to allow properly configured graphics cards to pass HDMI signals through a DVI connection to an HDMI compliant device.
8 ATI Radeon HD 3800 Series Installation © 2007 Advanced Micro Devices, Inc.
Chapter 2 ATI CrossFireX ATI CrossFireX Introduction ATI CrossFireX technology harnesses two or more GPUs (graphics processing units) to be used in a single computer to run a display, creating a highperformance gaming platform. Typically, setup involves 2 or more graphics cards, but with the appropriate motherboard, the technology can use a single card and the built-in GPU of the motherboard. ATI CrossFireX works with all 3D games and applications.
10 ATI CrossFireX Caution: Remember to discharge your body’s static electricity by touching the power supply case or the metal surface of the computer chassis. 4. Remove any unneeded graphics cards from the computer. Warning: Some graphics cards can get hot while operating. Wait approximately five minutes after turning off the computer before touching the card. 5. Locate the PCIe slots on the motherboard. If necessary, remove the corresponding back panel cover. 6.
11 Figure 2–2 ATI CrossFireX Installation 1 Power supply 2 ATI CrossFireX graphics cards 3 Interconnect 9. Connect the power supply to the cards. 10. Fasten the graphics cards securely to the back panel. 11. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. 12. Reconnect any cables you have disconnected and plug in the computer power cord. 13. Turn on the monitor and then the computer.
12 ATI CrossFireX 4. If your system has more than two ATI CrossFireX-capable graphics cards, the Selecting a Slave GPU dialog appears where you must select the graphics card that will partner with the Master GPU. Note: Enabling ATI CrossFireX for the selected graphics card automatically disables GPU Accelerated Physics for that same card. Note: When ATI CrossFireX is successfully enabled, all display devices, except the one used by ATI CrossFireX, will be disabled.
Chapter 3 Reference The following section offers troubleshooting tips and provides customer care, warranty, and compliance information. System Requirements Hardware Minimum requirements are: • Motherboard with one PCIe ×16 lane graphics slot. • AMD Athlon™ or Intel® Pentium® 4 CPU. • 1 GB RAM. • CD-ROM or DVD-ROM drive for installing software. • A 550 watt or better power supply with two 2×3 PCIe power connectors.
14 Reference Using ATI Catalyst Control Center ATI Catalyst Control Center Overview The ATI Catalyst Control Center software provides access to the display features of the graphics card. Use the software to fine-tune graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display previews of the changes before they are applied. A simplified view of the features that includes wizards to quickly make changes.
Accessing ATI Catalyst Control Center Help 15 Accessing ATI Catalyst Control Center Help ATI Catalyst Control Center Help provides information on the features and concepts of your ATI Radeon graphics card. You can also use the ATI Catalyst Control Center Help feature to access usage information, generate a problem report, and get software version information for your graphics card. 1. Open ATI Catalyst Control Center in the Advanced view. 2.
16 Reference 1. Check motherboard manufacturer Web site for SBIOS update. 2. Turn off the on-board video. The computer does not boot up properly. Verify that the installation instructions were followed correctly. Make certain that the graphics card is properly connected to the power supply and the motherboard. If using Windows operating system, restart your computer in Safe Mode. For information on Safe Mode, consult the Windows documentation.
ATI CrossFireX Troubleshooting 17 Note: When disabling ATI CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size. Card Reversal Recommended A recommendation message to reverse the graphics card positions may appear if the master graphics card is not installed into the primary PCIe slot. Although ATI CrossFireX can be enabled, performance may be improved by reversing the graphics cards in the computer.
18 Reference swapped, enable ATI CrossFireX. This ensures the new configuration is detected by the computer. HDTV/HDTV Adapter Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com. Table 3–2 HDTV/HDTV Adapter Troubleshooting Tips Problem Possible Solution The colors on the Ensure that the connections between the component video TV display are adapter and the HDTV are correct. incorrect.
HDTV/HDTV Adapter Troubleshooting 19 Service Availability Language Access Online or mail 24 hours a day English, French, Spanish http://ati.amd.com/ support/ English 1-877-284-1566 (tollfree) or Telephone US & Canada Monday to Thursday: 9:00 a.m. to 5:30 p.m. Friday: 9:00 a.m. to 3:00 p.m. Note: AMD reserves the right to change hours of support. For more information, please refer to ati.amd.com/support/ terms/. or Advanced Micro Devices, Inc.
20 Reference FCC Compliance Information This product complies with FCC Rules part 15. Operation is subject to the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Electrical Safety 21 Electrical Safety Europe: The Low Voltage Directive—2006/95/EC EN 60950-1, 1st edition—Safety of Information Technology Equipment USA/Canada: • UL 60950-1, 1st edition, 2006-07-07 (Information Technology Equipment— Safety—Part 1: General Requirements) • CSA C22.2 No. 60950-1-03, 1st edition, 2006-07 (Information Technology Equipment—Safety—Part 1: General Requirements) To meet UL safety requirements, the computer’s maximum room temperature should not exceed 40 °C.
22 Reference MIC Certification Information "Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area. BSMI Certification Information ATI Radeon HD 3800 Series © 2007 Advanced Micro Devices, Inc.
