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Release Notes

VideoEdge NVR Software

Applicable Software

Product Data

VideoEdge NVR Software

v4.1.0.830

Visit the VideoEdge Network Video Recorders

(NVR) section of our web site –

www.americandynamics.net – to download

datasheets and other documentation in PDF

format.

Note

In case of discrepancy, the information in this document supersedes the information in any

document referenced herein.

8200-2735-07 D0

Summary of content (44 pages)

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Release Notes VideoEdge NVR Software Applicable Software VideoEdge NVR Software v4.1.0.830 Product Data Visit the VideoEdge Network Video Recorders (NVR) section of our web site – www.americandynamics.net – to download datasheets and other documentation in PDF format. Note In case of discrepancy, the information in this document supersedes the information in any document referenced herein. 8200-2735-07 D0 Trademarked names are used throughout this document.
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VideoEdge NVR 4.1 Release Notes Table of Contents What’s in This Release ............................................................................................................................... 5 VideoEdge NVR Software ......................................................................................................................... 5 Video Analytic Rules .................................................................................................................................
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VideoEdge NVR 4.1 Release Notes Supported Models ............................................................................................................................... 21 Supported Firmware ............................................................................................................................ 21 Supported Key Functions .................................................................................................................... 21 Required Network Ports .................
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VideoEdge NVR 4.1 Release Notes Known Issues ...................................................................................................................................... 38 Appendix H – Sony Cameras .................................................................................................................. 42 Supported Models and Firmware ........................................................................................................ 42 Camera Serial Number .........................
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VideoEdge NVR 4.1 Release Notes What’s in This Release The following features and enhancements are part of this release. VideoEdge NVR Software This VideoEdge Network Video Recorder (NVR) is an upgraded version from the V4.01 released in March 2011. It supports the following new features: Video Analytic Rules  The motion analytics can now select the amount of motion. The amount of motion is the minimum % in the region of interest to trigger motion for search, alarm, and record on motion.
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VideoEdge NVR 4.1 Release Notes Supported Camera Devices  The NVR V4.1 has merged in several handlers that required cameras packs for use with the NVR V4.01. The camera handlers which are now part of the NVR V4.
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VideoEdge NVR 4.1 Release Notes Installation Notes Contact Information If assistance is needed, then please contact:  Level 1 Support: Your local authorized American Dynamics reseller from whom you purchased the product.  Level 2 Support: American Dynamics technical support line at 1-800-507-6268, then select Option 2 and Option 1 Obtaining a Permanent License To obtain a permanent license, please follow the procedure outlined on the Temporary License page.
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VideoEdge NVR 4.1 Release Notes 2. Open the port on the firewall Whichever port has been chosen in the above step must be accessible through any WAN firewall so ensure that this port is open in any such device. 3. Server Side (NVR) – issue the command from /bin ./iperf -s -p s: means server mode, p: port server is listening on 4. Client Side (victor Client) When you startup the client – iperf to be in client mode.
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VideoEdge NVR 4.1 Release Notes Features The following features are part of this release: Video Analytic Rules Amount of Motion (% of region) Users can now specify the size of an object to trigger a motion alarm. The size filter is specified as a percentage (0-100) of region of interest (ROI). Only motion LARGER than the setting will be successful results. Percentage is computed as the number of grid segments (motion detected in one segment of a two-segment ROI would be 50% motion).
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VideoEdge NVR 4.1 Release Notes Interoperability with victor unified client The VideoEdge Network Video Recorder (NVR) V4.1 has been designed to provide interoperability with the new victor Client Software V4.1 iwhich provides the following features:  Video Codec Support (MJPEG, MPEG4, H.264) Capture, Storage, and Playback  Audio Codec Support (G.711, G.
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VideoEdge NVR 4.1 Release Notes Known Limitations and Issues Video Loss on NVR Expectations for video loss are dependent on two conditions:  The throughput of the source device (e.g. If a camera is only outputting 20 fps, then we cannot expect the NVR to receive 30 fps).  Network topology (e.g. The capabilities of routing appliances vary and may introduce an I/O buffering issue that would cause the loss of video packets).
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VideoEdge NVR 4.1 Release Notes Viewing Video from MegaPixel Cameras There is a significant increase in network bandwidth when using megapixel cameras over nonmegapixel cameras. Thus, when viewing video streams from megapixel cameras there is a significant increase in resource usage (e.g. CPU, memory) on a system running the victor unified client. To avoid any problems, the user should lower the number of streams being viewed when megapixel cameras are used.
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VideoEdge NVR 4.1 Release Notes The table below highlights known new limitations or issues against the V4.1 release. VideoEdge NVR V4.1 know limitations VideoEdge NVR Server Description Suggested Work-Around Using the IDP Discovery protocol prevents adding AD IP SpeedDome cameras (ADVEIPSD series) beyond IP broadcast range of the NVR. It is recommended that you always set your IP edge devices to static IP and accessible by the NVR LAN2 camera network. Arecont Vision H.
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VideoEdge NVR 4.1 Release Notes VideoEdge NVR Server Description Suggested Work-Around Axis 211M video will become jerky and freeze when quality is set above 94. Set quality below 94 for Axis 211M. Axis 211W, P3301, P3304, P1331 setting for Rotate Image is independent from the NVR and Camera web GUI. Change the Rotate Image directly from the camera‟s web page. Axis Q1755 handler does not respond to change from Auto Iris to Manual Iris. No known workaround.
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VideoEdge NVR 4.1 Release Notes VideoEdge NVR Server Description Suggested Work-Around AD Illustra (ADCi400 series) Box Camera produces poor audio with G726 codec. Use other codec option for this camera. AD Fixed (ADCIPE series) changes to codec will require camera to restart before coming back online. Wait for camera to restart and come back online and refresh the web page. When changing the codec or other camera settings, it may take some time before completing the command.
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VideoEdge NVR 4.1 Release Notes VideoEdge NVR Server Description Suggested Work-Around Archived videos won't play once partition is full e.g. no feedback to user. Check to insure the partition is not full. Historic audio is not available if recording type is set to 'Recording normal off, alarm on'. No known workaround. When using IP Dome firmware 2.0.0.645 for streaming H264 only, users should not use rewind instant play back with victor client. Users should use Search and Retrieve.
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VideoEdge NVR 4.1 Release Notes Closed Limitations and Issues VideoEdge NVR Server Description Status Display stream record types for each stream on NVR web-gui camera list page. Fixed Axis handler takes too long to notice offline dry contact and attempt restart. Fixed IPDome Camera Handlers: The camera details page has the QuickTime logo behind the image when the resolution is set to 640x240. Fixed Default LAN-2 broadcast IP causes the configure LAN-2 command to fail.
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VideoEdge NVR 4.1 Release Notes VideoEdge NVR Server Description Status H264parse must support 3 byte start codes. Fixed The web license page does not show the number of license cameras. Fixed Update documentation to include more specific ISO storage setup recommendations. Fixed Update mpeg4videoparse handling of MPEG4 repeated header information. Fixed Major Pixilation on Mango-M H264. Fixed On video browse pages, don't query camera information for cameras not configured.
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VideoEdge NVR 4.1 Release Notes Appendices Appendix A – AD 8-Channel IP Encoder (M & H) Supported Models Model Category Maximum Resolution MJPEG MPEG4 H264 Audio ADEIP8H 8-Port Encoder 720x576, 720x480 MJPEG MPEG4 H.264 Audio ADEIP8M 8-Port Encoder 720x576, 720x480 MJPEG MPEG4 n/a Audio Supported Firmware  Firmware: Must be V3.1.4.3 kernel #2 or higher Supported Key Functions  Video Streaming – Single and Dual  Video Codec – MJPEG, MPEG4 and H.
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VideoEdge NVR 4.1 Release Notes  Consecutive audio channel pairs should be configured with same codec otherwise RTSP will send a 500 message. Pairing as as below {PCMU,PCMA},AAC.  Due to the limitation in the Encoder firmware, the QCIF video stream uses the 172x112 resolution.  “Pattern” cancel feature is not supported in a consistent manner. During “Pattern Cancel”, pattern recording is cancelled. Upon reinitiating the recording on a pattern, old recorded pattern sequence is overwritten.
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VideoEdge NVR 4.
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VideoEdge NVR 4.1 Release Notes Required Network Ports  Port 80 is for HTTP  Port 554 is for RTSP Default Username and Password  Username: admin  Password: 9999  Reset to Factory Default Limitations  The camera will reboot when changing codec (audio or video), resolution, frame rate, key frame interval, video quality, audio volume, enable audio / audio in and any other audio / video properties. Reboots will take about 20 to 30 seconds and 1 minute to be back online.
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VideoEdge NVR 4.1 Release Notes Appendix C – AD Fixed IP Cameras (Illustra 400) Supported Models  Model: Illustra 400 Fix Cameras (Box, Bullet, Mini-Dome) Supported Firmware  Firmware: Must be V2.20 or higher Supported Key Functions  Video Streaming  Video Codec  Audio Streaming  Dry Contact Events Single. Camera is polled for dry contact event at 100ms interval  Query Device  Device Reboot Single, Dual H.264 and MJPEG G.711 ulaw and G.
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VideoEdge NVR 4.1 Release Notes  For some properties‟ values are retrieved from camera itself (e.g. resolution, quality), result in that when user adds the camera, the return value is not the default value defined in the NVR, but the actual value in camera.  VideoCodecKeyFrameInterval is not support in the camera handler, but the user can change it from the camera web page.  For AudioInputVolume, the microphone input and line-in input have different ranges.
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VideoEdge NVR 4.1 Release Notes Appendix D – AD IP SpeedDome Supported Models  Model: ADVEIPSD22N, ADVEIPSD22P, ADVEIPSD35N, and ADVEIPSD35P Supported Firmware  Firmware: Must be V2.0.0.645 or higher Camera Serial Number  NVR will use the camera‟s MAC address as the camera serial number. Supported Key Functions  Video Streaming  Video Codec  Audio Streaming stream  Mechanical Pan and Tilt and Optical Zoom  Dry Contact Events Up to 4 dry contact events are support.
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VideoEdge NVR 4.1 Release Notes  Unable to add an AD IP SpeedDome if it is beyond the IP broadcast range of the NVR.  If Auto Flip is disabled, then the amount of distance of tilt down will be larger when it is close to -90 degrees than other positions.  If Auto Flip is enabled, then the tilt down operation in NVR will lock the motor which make auto flip fail because the tilt down in NVR is not continues (e.g. moveBy) and the moving amount of distance is very tiny.
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VideoEdge NVR 4.
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VideoEdge NVR 4.
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VideoEdge NVR 4.1 Release Notes  Due to the camera limitation, the bit rate and quality cannot be set through camera‟s web interface. The bit rate and quality values have to be included in the RTSP URL for them to work Known Issues  For some properties‟ value are retrieved from camera itself (e.g. resolution), result in that when an Arecont camera is added to the NVR, the return value is not the default value defined in the NVR, but the actually value in camera.  For Models AV1300, AV2100DN etc.
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VideoEdge NVR 4.1 Release Notes  AV8185 series - observed 7 seconds of video loss on camera stream several times during soak. This is a firmware issue. (Arecont ticket: TECHSUP-15751)  For some properties‟ values are retrieved from the camera itself (e.g. resolution), result in, when an Arecont camera is added to the NVR, the return value is not the default value defined in the NVR, but the actual value in camera.  For Models AV1300, AV2100DN etc.
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VideoEdge NVR 4.1 Release Notes http:///get?model=fullname (Confirmed by Arecont supporter). Anyway, what displayed in NVR should be a full model type, which means DN camera should have “DN” information in camera model type.  For H.264 stream, using default bitrate=8192 Kbits and qp=24. NOTE: Please refer to Arecont Vision Camera Release Notes published by Arecont Vision for additional information.
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VideoEdge NVR 4.1 Release Notes Appendix F – Axis Cameras Supported Models  Camera API: VAPIX 2 and VAPIX 3 The NVR will interface with any Axis Cameras that support VAPIX 2 or VAPIX 3.
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VideoEdge NVR 4.1 Release Notes Default Username and Password  The Axis handler does not try to use a default user name or default password.
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VideoEdge NVR 4.1 Release Notes this change and use the discover cameras CGI, the axis cameras may be added again. The workaround would be to delete the Axis cameras and add again. Once the cameras with the old ids are gone, the problem won‟t occur.  A PTZ preset can not be added to Q7406 encoder ( and other Axis encoders such as the 241Q and 243Q ) with American Dynamics Ultra 8 analog PTZ camera because the Sensormatic PTZ driver does not support the query=position command.
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VideoEdge NVR 4.1 Release Notes according to Axis technical support, is a bug within the Axis 214 PTZ camera (v4.40). The above mentioned API is used by NVR Web client and VE API to perform PTZ Nudge operation.  An Axis VAPIX 2 camera will momentarily disrupt an MPEG-4 video stream as a result of changing the audio codec which causes the NVR to stop/recreate the video stream.
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VideoEdge NVR 4.1 Release Notes Appendix G – Panasonic Cameras Supported Models and Firmware Models Minimum Firmware Version NW484 1.61E0 NW502S, NP502 1.10 NW960, NW964, NS950, NS954 1.61E0 SF332, SF335, SF336 1.03 NF284 1.60 NS202, NS202A 2.70 SC385, SW395 1.01 SP102 1.01 SP105 1.01 SP302, SP305, SP306 1.04 NP304, NF302 1.
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VideoEdge NVR 4.1 Release Notes Model Family Audio/Video Stream Feature NW484, NW960, NW964, NS950, NS954, NP304, NF302, NS202, NS202A, NP244, NF284 1. MJPEG and MPEG4 2. Support only 1 video stream in order to achieve high frame rate NW502S, NP502, SF332, SF335, SF336, SP302, SP305, SP306, SC385, SW395, Generic Fixed 1. MJPEG, MPEG4 and H.264 2. Support 2 video streams simultaneously, but the camera might not reach the max fps for both streams SP102, SP105 1. MJPEG and H.264 2.
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VideoEdge NVR 4.1 Release Notes  Fractional frame rate setting is not supported in the NVR and will report as “unknown”.  The NVR web client image settings screen will allow the sharpness value to be examined and modified for some cameras. If the value is changed and saved then the new displayed value may slightly differ from the value that was saved. That slight difference is expected behavior.
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VideoEdge NVR 4.1 Release Notes SF332, SF335, SF336 SP302, SP305, SP306 SP102, SP105 SP302, SP305, SP306 1. SF336 picture quality is 1.3 mega pixels; there are two aspect ratios 4:3 & 16:9. MPEG-4 is not available when 16:9 is selected. 2. When either H.264 or MPEG-4 transmission is set to On, the maximum frame rate for MJPEG is 5fps. 3. The mode settings of H.264 and MPEG-4 operation needs to be explicitly set at the camera. 4.
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VideoEdge NVR 4.1 Release Notes 5. Video standard has been wrongly represented in this case as video mode, which is 1.3 megapixel mode, with 4:3 and 16:9 aspect ratio settings. 6. Image white-balance supports 3 settings, namely:  “1” – Auto White balance control mode  “2” – Auto tracking white balance mode  “3” – Auto tracking white balance under a sodium lamp mode 7.
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VideoEdge NVR 4.1 Release Notes MJPEG is 5fp. 2. By default, the MPEG-4 capability is turned off programmatically. This will effectively disabled the audio capability, since the Panasonic handler utilizes MPEG-4 stream for audio streaming. 3. MJPEG frame rate can be reduced if MPEG4 is manually enabled directly through the camera‟s web interface. 4.
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VideoEdge NVR 4.1 Release Notes Appendix H – Sony Cameras Supported Models and Firmware Models Minimum Firmware Version Encoders SNT-EX101, SNT-EX101E, SNT-EP104 1.34 SNT-EP154, SNT-EX154 1.34 Fixed Cameras SNC-CS20 1.11 SNC-CH160 1.31 SNC-CH140, SNC-CH240, SNC-CH180 1.34 SNC-CH280,SNC-CH120,SNC-CH220 1.34 SNC-CH260, SNC-CM120 1.34 SNC-CS50N, SNC-CS50P 2.33 SNC-CH110, SNC-CH210 1.33 Mini-Dome SNC-DH140, SNC-DH140T, SNC-DH240 1.11 SNC-DH240T, SNC-DH280, SNC-DH120, 1.
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VideoEdge NVR 4.1 Release Notes Camera Serial Number  NVR will use the camera‟s MAC address as the camera serial number. Supported Key Functions  Video Streaming Single and Dual  Video Codec MJPEG, MPEG4 and H.
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VideoEdge NVR 4.1 Release Notes  VideoEdge NVR Web Client resolution limitation with SONY megapixel cameras, won‟t display video with resolution of width or height at 2048 pixels or higher.  Due to the above limitation, it is recommended to set the aspect ratio of CH210, DH210/210T to 16:9 prior to configuring them on VideoEdge NVR. The 4:3 aspect ratios can be set after they are configured on the NVR. However, re-adjusting the FPS, resolution may be necessary for them to work properly with NVR.