Product data
VideoEdge NVR 4.1 Release Notes
7
8200-2735-07 D0
Installation Notes
Contact Information
If assistance is needed, then please contact:
Level 1 Support: Your local authorized American Dynamics reseller from whom you
purchased the product.
Level 2 Support: American Dynamics technical support line at 1-800-507-6268, then
select Option 2 and Option 1
Obtaining a Permanent License
To obtain a permanent license, please follow the procedure outlined on the Temporary License
page. For additional information, please refer to the VideoEdge NVR User Manual.
NVR Must Be Specified as a Trusted Site in Internet Explorer
Due to security restrictions in IE 8 (and specifically with Windows 7), as part of standard
installation instructions, the NVR must be specified as a trusted site in Internet Explorer as
follows:
1. Launch Internet Explorer.
2. Select Tools > Internet Options.
3. Select the Security tab
4. Select Trusted Sites and then select "Sites" button
5. Add the NVR IP address to list of trusted sites
6. Uncheck the "Require server verification (https:) for all sites in this zone”
7. Select “Close”
Using victor Client/Server Over a WAN
WAN (Wide Area Network) functionality is very dependent on the bandwidth available between
the client and server. To understand what your available bandwidth is, iperf (a freeware client-
server tool) has been installed on the NVR server and can be found in the directory /bin. The
Windows version of iperf will need to be downloaded from the web. Prior to streaming, run iperf
on the NVR server to ensure that a port chosen does not conflict with the current RTSP streaming
port. The client machine, in some cases victor Client, will also need to run iperf in the sending
mode where it will send streams over the TCP port chosen on the NVR server.
Usage: For more information on the usage use the command ./iperf –help
1. Select an appropriate port to listen on
Via the WEB Client, View the System->Edit general system information page on the
admin console and record the RTSP Streaming Port value. This value must not be used
for the iperf test. If the value is blank this means that port 554 is being used as default
and therefore, this port must be avoided. A suggested port for running iperf is TCP port
5000. To ensure this port is not already access the NVR via SSH (see above) then type
the following command:
netstat –plane | grep 5000
If the command returns zero lines, then this port is safe to use. Otherwise, choose
another port (e.g. 5001) and repeat this step. In the following instructions the port number
will be referred to as <Server_port_number>