Owner`s manual

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AES Technical Bulletin #T-0068 Date of Issue 06/22/2007

Troubleshooting Quick Guide Information

MagnuM Baby Countryside & MagnuM Winchester

1. Fire burns lazy and window builds up with soot.

Venting plugged- Check/clean venting.

Venting not installed correctly- Change venting configuration.

Knock out plug(s) not installed properly- Install or replace plugs.

Wet fuel- Change fuel, or bring up to room temp. before placing in stove.

Dirty fuel- Run fuel through screener, or change fuel supplier.

Lack of fresh air- Hook up to outside air source, or clean intake pipe.

Firepot not seated properly in cradle- Make adjustments to make sure the firepot is seated

firmly in cradle. If the firepot has warped, this will cause the air to flow around the firepot,

rather then through it causing incomplete combustion. Also make sure the igniter, or plug is

not stopping the firepot from sitting properly.

Weak/bad draft blower- Check ohms/amps to make sure the motor is operating properly and

replace if needed. Also check connections going to the draft blower confirming continuity in

wiring harness.

Door/ash pan door not sealing- Adjust door and/or replace gasket if needed.

Voltage going to draft blower is low- Check continuity of wiring harness and replace ends, or

wiring harness if needed. If there is no power coming from the control panel it needs to be

replaced. The power going to the draft blower fluctuates depending on heat setting, so check

all settings.

Manual draft not opened up far enough- Open up draft damper.

Firepot dirty

- Remove clinker from firepot.

Lack of maintenance and dirty/wet fuel are the leading cause of problems with any

stove. Make sure you follow manufacturing directions by cleaning the stove on a

regular basis. Also, get your fuel from a reliable source and make sure it is stored

properly!!!!

2. Fire goes out, or stove shuts down automatically.

The #2 heat level light is flashing

- The stove’s vacuum switch tripped. Check venting, doors,

tubes, and vacuum switch. Possible negative pressure in home, or venting configuration

incorrect.

Stove ran out of fuel

- Load hopper.

Auger jammed- Empty hopper and remove foreign object.

The #3 heat level light is blinking

- Proof of fire disk opened because the stove wasn’t hot or

the disk needs to be replaced.

High temperature snap disk tripped

- Stove overheated and the snap disk has to be reset.

Possible causes for overheating include: room fan not working/not getting enough power or

plugged, stove is plugged, jumper for feed rate in the wrong position, negative pressure in the

Summary of content (6 pages)

PAGE 1
Troubleshooting Quick Guide Information MagnuM Baby Countryside & MagnuM Winchester 1. Fire burns lazy and window builds up with soot. Venting plugged- Check/clean venting. Venting not installed correctly- Change venting configuration. Knock out plug(s) not installed properly- Install or replace plugs. Wet fuel- Change fuel, or bring up to room temp. before placing in stove. Dirty fuel- Run fuel through screener, or change fuel supplier.
PAGE 2
home, unacceptable fuel being burned in the stove, inadequate air flow around the stove, high limit switch was bumped causing it to trip, etc. Poor quality or wet fuel- screen or dry fuel. Incorrect draft/feed rate setting- Either the draft or the feed rate is off and should be adjusted. 3. Fuel will not feed. Hopper is empty- Add fuel to hopper. Auger is jammed- Remove obstruction. High limit is tripped- Reset snap disk. Vacuum switch is not engaging- check seals on doors and/or check connections.
PAGE 3
Cleaning the glass when the stove is running- Make sure to use a damp rag, or towel, this will collect the ash rather then push it into the air. It is also a good idea to wait until the stove is shut down to clean the glass. Negative air pressure in the home- This will cause the ash and soot to be drawn into the home, rather then out the exhaust. Venting not sealed- The stove is a negative air flow system. If there is a leak in the air shell, or heat exchange tubes the fire will die out.
PAGE 4
Over drafting on a vertical install- If the install is using an existing chimney it is important to run the appropriate liner for the stove. The auger trim may have to be adjusted in order to maintain the pilot fire. Positive or negative pressure of the home- Pressure in the home will cause inconsistent drafting of the stove. This can cause the fuel to burn up too quickly, or not fast enough causing the stove to shut down.
PAGE 5
Wet/dirty fuel- Make sure to use up all of the fuel at the end of the season- do not try to carry fuel over to the next season. All types of fuels can take on moisture over the summer unless it is properly stored, so it is a good idea to start with fresh fuel at the beginning of a heating season. Inadequate cleaning- Make sure to follow the end of the season cleaning procedures in the owner’s manual. A stove that is full of ash won’t be as efficient and heat output will be considerably lower.
PAGE 6
Room fan- Also known as the convection blower or the fan that blows the air into the room. The room fan is located on the left side of the stove when looking at it from the front. The room fan is responsible for blowing air through the air shell and heat exchange tubes. The room fan will receive full voltage on heat setting #2 and above. The voltage to the room fan will be lower on the #1 heat setting.