Use and Care Guide
Fairmont Beach FM07 tile shown
TILE CARE & MAINTENANCE PAGE 2 OF 6
TILE CARE & 
MAINTENANCE
CERAMIC TILE GROUT CARE continued)
Grout Color Restoration
When grout has been stained to the point that it cannot be 
maintained or returned to its natural color, you can return the 
grout back to its original color or any other color through the 
use of a “grout stain”. Grout Stains are epoxy-based products 
that are specifically designed to penetrate into the grout and seal 
the surface with a permanent color. Once the grout has been 
stained there is no need to seal it any further with a penetrating/
impregnating sealer. Prior to staining, the grout joint should be 
cleaned thoroughly to remove any dirt, oils, grease or sealers with 
a professional strength Tile & Grout Cleaner. 
Post-Grout Clean Up
Grout haze is a film that has been left behind on the surface of 
the tile as part of the final grouting process. Usually this is bued 
o the surface after the grout has achieved its initial 12 to 24 
hour cure. The removal of the haze is often dicult when bung 
with a clean rag or floor machine. Cementitious grout haze can be 
successfully removed with Sulfamic Acid, which is a mild acid that 
attacks and breaks down cement smears. There are several products 
on the market called grout haze removers, which usually contain 
Sulfamic Acid. 
Sulfamic Acid can also be purchased in powder form and mixed with 
water to dierent strengths by qualified professionals. Similarly, 
100% Solids Epoxy Grout haze can be removed with an Epoxy Haze 
Remover. These removers are formulated to safely and quickly 
remove cured epoxy haze from new tile installations. Their unique 
formulation will soften most epoxy hazes for easy removal without 
damaging the grout or tile, usually in one application. Sulfamic Acid 
or grout removers should never be used on Natural Stone products.
NATURAL STONE
Routine Care
To ensure your Natural Stone products will provide you with a 
lifetime of aesthetics and utility, a proper maintenance program is 
crucial. Natural Stone products are porous by nature and require a 
dierent maintenance program than traditional ceramic tile.
Natural stone requires a dierent maintenance routine than 
traditional, man-made ceramic tile. Many of the cleaners acceptable 
for use on ceramic tile can stain, damage or dull stone. Dirt and dust 
will scratch the surface of stone. Therefore, stone floors should be 
vacuumed or dust mopped frequently to remove abrasive agents 
from the stone surface. Natural Stone should be cleaned with 
neutral cleaners. Stone cleaners should never contain acid or bleach. 
Acids, even a light solution of vinegar and water, will etch and 
eventually damage Natural Stone.
Stone Cleaners
Only use cleaners specifically designed for cleaning stone. These 
cleaners contain no acids and are concentrated neutral pH cleaners 
that will not aect existing sealers or wax-type coatings. The surface 
of the stone should be dampened with clear water. This will keep the 
cleaning solution on the surface so it can be eective. A solution of 
the cleaner and water mixed to manufacturer’s instructions should 
be applied to the stone surface with a sponge or mop. 
On walls, kitchen counters or vanity tops, a spray bottle can be 
used to apply the cleaning solution. Allow sitting for manufacturer’s 
specified amount of time (usually 3 to 5 minutes). Agitate with a 
sponge, synthetic mop, soft bristle brush or through the use of a 
floor scrubbing machine. Mop up dirty solution and bu dry.






