User Manual English APC Smart-UPS® 2200 VA 120/230 Vac 3000 VA 100/120/208/230 Vac 2U Rack Mount Uninterruptible Power Supply 990-1352A 11/2003
Introduction The APC Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags, and surges from reaching your equipment. The uninterruptible power supply (UPS) filters small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line. The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is fully discharged.
Mount the UPS in a Rack Your UPS model may vary from the examples depicted in this manual. Install brackets as shown, or at a 5 in (12.7 cm) setback. Install the UPS at or near the bottom of the rack. Remove the battery module to lighten the UPS during installation. Note: The module is heavy. Reinstall the battery module. Connect the battery module. Attach the front bezel.
Connect Equipment and Power to the UPS Startup 1. Connect equipment to the UPS. A laser printer draws significantly more power than other types of equipment and may overload the UPS. 2. Add optional accessories to the Smart-Slot. 3. Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords. 230 V model: The power cord is supplied in the UPS cable kit. The TVSS ground, located on the rear panel of the UPS must be connected prior to connecting the utility power. 4.
Basic Connectors Serial USB Port Port TVSS Screw Use only interface kits approved by APC. Use only the supplied cable to connect to the Serial Port. A standard serial interface cable is incompatible with the UPS. Serial and USB Ports cannot be used simultaneously. The UPS features a transient voltage surge-suppression (TVSS) screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors.
2: OPERATION Front Display Panel INDICATOR DESCRIPTION Online The UPS is supplying utility power to the connected equipment (see Troubleshooting). AVR Trim The UPS is compensating for a high utility voltage. AVR Boost The UPS is compensating for a low utility voltage. On Battery The UPS is supplying battery power to the connected equipment. Overload The connected loads are drawing more than the UPS power rating, (see Troubleshooting).
FEATURE FUNCTION Self-Test Automatic: The UPS performs a self-test automatically when turned on, and every two weeks thereafter, (by default). During the self-test, the UPS briefly operates the connected equipment on battery. Manual: Press and hold the button for a few seconds to initiate the self-test. Cold Start 208/120/230 V models Only When there is no utility power and the UPS is off, the cold start feature will switch the UPS and connected equipment onto battery power, (see Troubleshooting).
3: USER CONFIGURABLE ITEMS NOTE: SETTINGS ARE ADJUSTED THROUGH POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FUNCTION FACTORY DEFAULT USER SELECTABLE CHOICES DESCRIPTION Automatic SelfTest Every 14 days (336 hours) Every 7 days (168 hours), On Startup Only, No Self-Test Set the interval at which the UPS will execute a self-test. UPS ID UPS_IDEN Up to eight characters (alphanumeric) Uniquely identify the UPS, (i.e. server name or location) for network management purposes.
NOTE: SETTINGS ARE ADJUSTED THROUGH POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FUNCTION Low Battery Warning FACTORY DEFAULT 2 minutes PowerChute software provides automatic, unattended shutdown when approximately 2 minutes of battery operated runtime remains. USER SELECTABLE CHOICES : Brightly illuminated - low battery warning level of about 2 minutes. : Dimly illuminated - low battery warning level of about 5 minutes.
4: STORAGE, MAINTENANCE, TRANSPORTING, AND SERVICE Storage Store the UPS covered in a cool, dry location, with the batteries fully charged. At -15 to +30 °C (+5 to +86 °F), charge the UPS battery every six months. At +30 to +45 °C (+86 to +113 °F), charge the UPS battery every three months. Replacing the Battery Module The UPS battery life differs based on usage and environment. This UPS has an easy to replace, hot-swappable battery module.
Service If the UPS requires service do not return it to the dealer. Follow these steps: 1. Review the problems discussed in Troubleshooting to eliminate common problems. 2. If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/support. Note the model number of the UPS, the serial number, and the date purchased. If you call APC Customer Service, a technician will ask you to describe the problem and attempt to solve it over the phone.
5: TROUBLESHOOTING Use the chart below to solve minor UPS installation and operation problems. Refer to www.apc.com with complex UPS problems. SOLUTION PROBLEM AND/OR POSSIBLE CAUSE UPS WILL NOT TURN ON Battery not connected properly. button not pushed. Check that the battery connector is fully snapped into position. Press the button once to power the UPS and the connected equipment. UPS not connected to utility power supply. Check that the power cord is securely connected at both ends.
PROBLEM AND/OR POSSIBLE CAUSE SOLUTION THE OVERLOAD LED IS ILLUMINATED AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded. The connected equipment exceeds the “maximum load,” as defined in Specifications at www.apc.com. The alarm remains on until the overload is removed. Disconnect nonessential equipment from the UPS.
PROBLEM AND/OR POSSIBLE CAUSE SOLUTION UPS OPERATES ON BATTERY ALTHOUGH LINE VOLTAGE EXISTS The UPS input circuit breaker tripped. Reduce the load on the UPS by unplugging equipment. Reset the breaker. Very high, low, or distorted line voltage. Move the UPS to a different outlet on a different circuit; inexpensive fuel powered generators may distort the voltage. Test the input voltage with the utility voltage display, (see Operation).
6: REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 120/208 V models 230 V models BSMI This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Declaration of Conformity Limited Warranty American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support.
