APC Smart-UPS Uninterruptible Power Supply Models 1400XLT, 2200XLT, 3000T, 5000T User’s Manual 990-7031C, Revision 4 12/99
Entire contents copyright ©1999 by American Power Conversion. All rights reserved. Reproduction in whole or in part without permission is prohibited. Smart-UPS is a registered trademark of APC. All other trademarks are the property of their respective owners.
Smart UPS Safety Guide English This Safety Guide contains important instructions that should be followed during installation and maintenance of the APC equipment and batteries. It is intended for APC customers who setup, install, relocate, or maintain APC equipment. Handling Safety • • • • Be careful. Do not lift heavy loads without assistance. <18 kg (<40 lb.) 32-55 kg (70-120 lb.) 18-32 kg (40-70 lb.) >55 kg (>120 lb.
Table of Contents Introduction...........................................................................................................................................................................1 Unpacking.............................................................................................................................................................................1 Installation ................................................................................................................
Introduction This Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags and surges from reaching your computer and other valuable electronic equipment. This UPS also filters out small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line, while supplying power from its internal batteries until the utility line returns to safe levels.
Installation Installing your UPS requires five steps: 1. 1. Position the UPS in the desired location. For rack mount units this may include installing the rails into the rack. 2. Connect the batteries. All UPSs ship with the batteries disconnected. In 5000 VA units you must also install the batteries in the UPS. 3. Connect equipment to the UPS. 4. Power up the UPS. 5. Install PowerChute® UPS monitoring software and accessories.
Determine the Location of the UPS in the Rack UPSs are heavy. Select a rack location sturdy enough to handle the weight. Mount the UPS at or near the bottom of the rack. Select a rack location with adequate air flow that is free from excessive dust. Ensure that any air vents on the sides of the UPS are not blocked. Do not operate the UPS where temperature or humidity are outside the limits listed under Specifications, page 17.
3 4 Back Expand the rails so that it spans from the front rack post to the back rack post. Replace the two screws (removed in step 1) that hold the rail sections together. Attach the rail to the back rack post using the same hardware (10-32 flat head screws and conical washers) used in step 2. Repeat the process for the other rails. Caution: The 5000 VA models (without batteries installed) require two people to lift due to their weight.
2. Connect the Batteries Note: All UPSs ship with the batteries disconnected. In addition, 5000 VA units have the batteries shipped outside the UPS case so you must install the batteries before connecting them. If you need to ship the UPS you must disconnect the batteries prior to shipment in order to comply with U.S. Federal Regulations. Refer to Appendix C: Transporting Your Smart-UPS, page 24, for details. Graphics are not drawn to scale. They are shown for reference only. Tower Units 1.
3U Rack Mount Units 1. Reach into the finger pull and open the front cover. Swing the cover open as shown. 2. Unhook the side of the cover from the chassis and lift it away to expose the battery door. 3. Use a flat-blade or Phillips screwdriver or a coin to remove the two battery door screws and open the door. 4. Connect the battery leads to the battery. Connect the red wire to the positive (+) terminal and the black wire to the negative (–) terminal.
3. Connect Power and Equipment to the UPS • • Connect the UPS line cord (L6-30 plug) into the electrical outlet. Use your equipment’s power cords to connect to the UPS. Caution: DO NOT use a standard serial interface cable to connect to the Computer Interface Port on the UPS. Standard serial interface cables are incompatible with the UPS connector. Use the cable provided with your UPS. • Turn on all connected equipment. 4.
Charge the battery The UPS charges its battery whenever it is connected to utility power. The battery will charge fully during the first four hours of normal operation. Do not expect full runtime during this initial charge period. Connect Computer Interface Port (Optional) Power management software and interface kits can be used with this UPS. Use only kits supplied or approved by the manufacturer. If used, connect the interface cable to the 9-pin computer interface port on the back panel of the UPS.
Operating Instructions Switch On — Switch Off With the UPS plugged in, press and release the large upper on/test button to supply power to the loads. The loads are immediately powered while the UPS beeps and performs a self-test. Press and release the small, lower off button to turn off power to the loads. It may be convenient to use the UPS as a master on/off switch for the protected equipment. Note: Whenever the UPS is plugged in and utility voltage is present, the charger maintains battery charge.
Load Bar Graph The 5-LED display on the left of the front panel represents the power drawn from the UPS as a percentage of total capacity. For example, if three LEDs are lit, the load is drawing between 50% and 67% of the UPS’s capacity. If all five LEDs light, thoroughly test your complete system to make sure that the UPS will not become overloaded. In the graph to the left the load capacity threshold is listed next to the LED (values are not listed on the UPS).
Storage Storage Conditions Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing, charge the UPS for at least two hours. Remove any accessories in the accessory slot and disconnect any cables connected to the computer interface port to avoid unnecessarily draining the battery. Extended storage At -15 to +30 °C (+5 to +86 °F), charge the UPS’s battery every six months. At +30 to +45 °C (+86 to +113 °F), charge the UPS’s battery every three months.
Battery Replacement Procedure - Tower Units 1. Grasp the top edge of the bottom front cover and tilt it out. 5000 VA For the 5000 VA unit: Remove the front bezel by grasping the finger clips on the side of the bezel and carefully loosening the four (4) snaps. Skip to step 3. 1400-3000 VA 2. Unhook the bottom section of the front cover from the chassis and set it aside. 3. Use a screwdriver or a coin to remove the two (2) battery door screws and open the door. 4.
Battery Replacement Procedure - 3U Rack Mount Units 1. Reach into the finger pull and open the front cover. Swing the cover open as shown. 2. Unhook the side of the cover from the chassis and lift it away to expose the battery door. 3. Use a flat-blade or Phillips screwdriver or a coin to remove the two battery door screws and open the door. 4. Grasp the tab and gently pull the battery out of the UPS. 5. Disconnect the battery leads.
Battery Replacement Procedure - 5U Rack Mount Units 1. Reach into the finger pull and open the front cover. Swing the cover open as shown. 5000 VA For 5000 VA units: Remove the front bezel by grasping the finger clips on the side of the bezel and carefully loosening the four (4) snaps. Skip to step 3. 5000 VA 2. Unhook the side of the cover from the chassis and lift it away to expose the battery door. 3. Use a screwdriver or a coin to remove the two (2) battery door screws and open the door. 4.
User Configuration Items Function Automatic Self-Test Note: Setting these items requires optional software or hardware. Factory Default User Selectable Choices Description Every 14 days Every 7 days (168 hours), On Sets the interval at which the UPS will execute a self-test. (336 hours) Startup Only, No Self-Test UPS ID UPS_IDEN Up to eight characters to define the UPS. Use this field to uniquely identify the UPS for network management purposes.
Tower and 5U Rack Mount Models - 3000 & 5000 VA Models Load 100 VA 150 VA 200 VA 300 VA 400 VA 500 VA 600 VA 800 VA 1000 VA 1200 VA 1400 VA 1600 VA 2000 VA 2200 VA 2500 VA 3000 VA 3500 VA 4000 VA 4500 VA 5000 VA Typical On-Battery Run Time Versus Load, in Hours 3000 VA Internal Battery 3000 VA w/ 1 Battery Pack 5000 VA Internal Battery 3.80 8.18 7.17 3.05 6.57 5.95 2.35 5.42 5.04 1.83 4.08 3.88 1.40 3.22 2.96 1.12 2.62 2.37 0.90 2.18 1.92 0.58 1.6 1.40 0.43 1.22 1.06 0.33 0.97 0.83 0.27 0.70 0.65 0.22 0.
Specifications 1400 VA Acceptable input voltage Input voltage (on-line operation)* 208 volt output range* 120 volt output range * with 400 VA load with no load Nominal input frequency Input protection Frequency limits (on-line operation) Transfer time Maximum load, total Maximum load, 120V auxiliary On-battery output voltage On-battery frequency On-battery waveshape Overload protection (on-battery) Overload protection (on-line) Overload protection (120 VAC auxiliary) Surge energy rating (one time, 10/1000
Troubleshooting Use the chart below to solve minor UPS installation problems. Contact APC Technical Support Staff for assistance with complex UPS problems. See APC Contact Information, page 19, for a location near you. Problem and Possible Cause Solution UPS will not turn on. • ON button not pushed. Press the ON button once to power the UPS and the load. • UPS not connected to AC power supply. Check that the power cable from the UPS to the power supply is securely connected at both ends.
Service If the UPS requires service do not return it to the dealer! Follow these steps: 1. Review the problems discussed in Troubleshooting, page 18, to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem! 3. If the problem persists, call customer service or visit the APC Internet Website (www.apcc.com). 4. • Note the model number of the UPS, the serial number, and the date purchased.
Appendix A: XL Information When used with external battery packs, the extended run (XL) UPS offers longer run times than a standard UPS and extra load protection during battery replacement. When replacing the batteries either in the UPS or battery pack(s), the UPS can still respond to a power disturbance using the remaining connected batteries. Please refer to the main sections of this User’s Manual for basic information about the UPS.
Smart-UPS Battery Protocol Smart-UPS XL models are not designed to know how many external battery packs are connected to them. You must program the Smart-UPS XL with the appropriate number of external batteries in one of four ways. Note: It is important to follow these instructions. The number of batteries affects the run time calculations which Smart-UPS performs when it is running on battery power.
Use the HyperTerminal Program to Change the Number of External Battery Packs HyperTerminal is used for Windows 95, Windows 98, and Windows NT 4.0 1. EXIT out of the PowerChute plus Server. In the case of Windows NT, the UPS service must be stopped. 2. From the Desktop, go to: Start => Programs => Accessories => HyperTerminal. Double-click on the HyperTerminal icon. 3. You are prompted to choose a name and select an icon. Give any name and then click OK. If a message appears which reads "...
Appendix B: Types of Racks and Mounting Hardware This appendix describes the hardware required for the different types of racks and describes the type of racks that may be used in your industry. All APC rack mount units are shipped ready for 19-inch wide EIA/IEC rack cabinets. Some rack mount UPSs ship with rails included, otherwise, the rails are available as an option. Refer to the instructions included with the rails when mounting the UPS.
Appendix C: Transporting Your Smart-UPS Follow these guidelines if you need to ship the UPS to another location. These guidelines apply whether you are transporting the UPS alone, rack mounted in an equipment cabinet, or installed in a system. Caution: Always DISCONNECT THE BATTERIES before shipping the UPS to avoid damage during transport. (U.S. Federal Regulation requires that batteries be disconnected during shipment.) The batteries may remain in the UPS; they do not have to be removed.
