™ Matrix UPS Models 3000 and 5000 208/220–240 Vac, 50/60 Hz version Users Manual
Important safety instructions! Please read this manual! Veuillez lire ce manuel! Bitte lesen Sie dieses Anleitungshandbuch! ¡Se ruega leer este manual de instrucciones! This manual provides safety, installation, and operating instructions to help you get the fullest performance and service life that the UPS has to offer. PLEASE SAVE THIS MANUAL ! It includes important instructions for the safe use of this UPS and for obtaining factory service should the proper operation of the UPS come into question.
Limited Warranty American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from APC or an APC service center.
Table of Contents 1.0 Introduction ............................................................................. 2 2.0 Safety! Sécurité! Sicherheit! ¡Seguridad! .............................. 4 3.0 Presentation ............................................................................. 8 Isolation Unit (IU) ................................................................................................................................... 8 Electronics Unit (EU) .........................................
1.0 Introduction 1.1 Overview The UPS is a high-power enhanced line-interactive uninterruptible power source which provides clean, reliable AC power to computer, data handling, and telecommunications loads. Normally, the UPS operates on-line and provides power derived from the input mains source, continuously regulating the load voltage to compensate for voltage fluctuations on the mains.
1.0 Introduction 1.2 Hot swappable modules The IU is capable of autonomous operation and allows service or upgrade of the Electronics Unit without interruption of power to the load. In addition, a worn Battery Pack can be replaced, or new packs can be added, while maintaining power to the load. In the event of EU failure, functions controlled by the EU are automatically bypassed and the IU operates autonomously. For servicing, this bypass mode may be selected manually. 1.
2.0 Safety! ENGLISH CAUTION! n To reduce the risk of electric shock, disconnect the Uninterruptible Power Source from the mains before installing computer interface signal cable (when used). Reconnect the power cord only after all signalling interconnections have been made. n Connect the Uninterruptible Power Source to a two-pole, three-wire grounding mains receptacle. The receptacle must be connected to appropriate branch protection (fuse or circuit breaker).
2.0 Sécurité! FRANÇAIS ATTENTION! n Pour réduire le risque délectrocution, débranchez la prise principale de la source dalimentation permanente (Uninterruptible Power Source), avant dinstaller le câble dinterface allant à lordinateur (si utilisé). Ne rebranchez le bloc dalimentation quaprès avoir effectué toutes les connections. n Branchez la source dalimentation permanente (UPS) dans une prise de courant à 3 dérivations (deux pôles et la terre).
2.0 Sicherheit! DEUTSCH VORSICHT! n Um die Gefahr eines elektrischen Schlages auf ein Minimum zu reduzieren, die unterbrechungsfreie Stromversorgung vom Stromnetz trennen, bevor ggf. ein Computer-Schnittstellensignalkabel angeschlossen wird. Das Netzkabel erst nach Herstellung aller Signalverbindungen wieder einstecken. n Die unterbrechungsfreie Stromversorgung an eine geerdete zweipolige Dreiphasen-Netzsteckdose anschließen.
2.0 ¡Seguridad! ESPAÑOL ¡ATENCION! n Para reducir el riesgo de descarga eléctrica, desconecte de la red la Fuente de energía ininterrumpible antes de instalar el cable de señalización de interfaz de la computadora (si se usa). Vuelva a conectar el conductor flexible de alimentación solamente una vez efectuadas todas las interconexiones de señalización. n Conecte la Fuente de energía ininterrumpible a un tomacorriente bipolar y trifilar con neutro de puesta a tierra.
3.0 Presentation 3.1 Isolation Unit (IU) 4 5 3 6 6a 2 1 6b 8 7 Rear view of the Isolation Unit 1 Isolation Unit (IU) The Isolation Unit contains the UPSs isolation transformer, EMI/RFI and surge suppression, bypass circuits including an auxiliary power supply, and mains and load wiring interfaces. The IU is capable of autonomous operation and allows service of the Electronics Unit without interruption of power to the load.
3.0 Presentation 4 EU separating screw The Electronics Unit separating screw is turned counterclockwise to remove the EU for service. If this action is taken while the UPS is on-line, the UPS will automatically transfer to bypass operation. See the Difficulty section of this manual for the proper EU replacement procedure. Note: The UPSs display is blank when the EU separating screw is loosened. Control of the UPS is regained when the screw is tightened and any control button is pressed.
3.0 Presentation 3.2 Electronics Unit (EU) 4 5 3 6 2 7 8 1 Rear view of the Electronics Unit Front-panel controls (see Sec. 5.2) 1 Electronics Unit (EU) The Electronics Unit contains the UPSs microprocessor controls, inverter, battery charger, transfer and tap changing circuits, remote interfaces, and the user control and display console. The EU may be separated from the IU for service. See the manual section entitled Difficulty for instructions on removal of the EU.
3.0 Presentation 3 Battery Pack coupler Battery Packs are connected at this coupler. A coupler clamp is installed over the coupler opening as furnished from the factory. See the Installation section for instructions on how to lock mated couplers. 4 Accessory panel The EU is furnished with an opening that accepts accessories that work with the UPS. Call your dealer or the factory for information on available accessories.
3.0 Presentation 3.3 Battery Pack 4 5 3 2 6 1 7 Rear view 1 Front view Battery Pack The Battery Pack contains four series connected nominal 12 Vdc high capacity sealed lead-acid batteries. Built-in ultra-low power consumption battery pack voltage and current monitoring electronics report pack status to the UPS. To conserve battery capacity, the internal electronics are shut down when the battery communications cable is not connected to the UPS, or when the UPS is not running.
3.0 Presentation 4 Battery Pack panel coupler Additional Battery Packs are connected to this panel coupler. A coupler clamp is installed over the coupler opening as furnished from the factory. See the Installation section of this manual for instructions on how to lock mated couplers. 5 Battery Pack cables Each Battery Pack cable is made from welding grade wire to withstand abrasion or crimping in rough duty applications.
4.0 Installation 4.1 Receiving inspection Once the UPS has been removed from its shipping container, it should be inspected for damage that may have occurred while in transit. Immediately notify the carrier and place of purchase if any damage is found. The packing materials are made from recyclable materials and should be saved for reuse or disposed of properly. 4.2 Protection Strategies This UPS provides high performance power line protection to the loads.
4.0 Installation 4.4 Placement The UPS may be installed in any protected environment. The location should provide adequate air flow around the unit, in an atmosphere free from excessive dust. Do not operate the UPS in an environment where the ambient temperature or humidity is outside the limits given in the Specifications section of this manual.
4.0 Installation n Warning: Risk of electric shock exists inside the UPS. Input voltage tap selection and power distribution panel replacement should be performed only by qualified service personnel. n Avertissement: Un risque de choc électrique existe à lintérieur de lUPS. La sélection des fils de tension dentrée et le remplacement du panneau de distribution de puissance doivent être effectués seulement par du personnel dentretien et réparations qualifié.
4.0 Installation 4.6 Installation procedures Note: Except as described below for installing the 3000 VA model with the supplied mains lead, UPS input power connections must be made by qualified service personnel. The UPS may be connected to input power with either the included materials or through a hard wired approach (see section 4.7 below).
4.0 Installation Strip Length Cable Size Model Minimum Maximum 3000 VA 4 mm2 12 AWG 10.0 mm2 8 AWG 5000 VA 6.0 mm2 10 AWG 10.0 mm2 8 AWG Input Cable Output Cable 12 mm 1/2" 9 mm 3/8" n Cable clamps The UPS is not furnished with cable clamps for strain relief. Use only approved 0.75-in. (19-mm) or 1.0-in. (25-mm) fittings. 4.6.2 Required tools Electricians pliers Hammer Nail set or punch Flat blade screwdriver No. 2 Phillips screwdriver 4.7 Input hard wiring procedure 4.7.
4.0 Installation 4.7 Input hard wiring procedure (continued) Example showing removal of 0.75-in. (19-mm) knockout 4.7.3 Remove the input cable plate from the Isolation Unit. 4.7.4 Fasten an appropriately sized and approved cable clamp (not provided) onto the input cable plate. 4.7.5 If you plan to hardwire output loads to the UPS, remove the knockout on the power distribution plate now. 4.7.
4.0 Installation 4.7 Input hard wiring procedure (continued) 4.7.8 Thread the mains lead through the cable clamp and through the input cable plate hole in the Isolation Unit. Arrange the cable so that the end is near the input terminations block. 4.7.9 Put the stripped wire end corresponding to mains Line 1 into the terminations block terminal marked L1 and tighten the screw. 4.7.
4.0 Installation 4.8 Input voltage tap selection—208 Vac, 50/60 Hz use only As furnished, the UPS is configured to operate from a single phase 220240 Vac, 50/60 Hz source. To operate the UPS from a 208 Vac, 50/60 Hz source, the UPS must be reconfigured. The steps required for this action are listed below. Note that regardless of the input voltage tap selected, the UPSs output will remain in the 220240 Vac range unless an alternate power distribution plate is installed. 4.8.
4.0 Installation 4.9 Output wiring procedure As furnished, the UPS provides a total of eight IEC 320 C13 business appliance receptacles for multiple small loads. To connect to these outlets, use the supplied output jumper cords. These jumper cords replace the line cords supplied with your computer equipment. Jumper cord Loads requiring more than 10 Amps must be hard wired to the UPS. To install output wiring to the UPS, follow the below listed procedure. 4.9.
4.0 Installation 4.9 Output wiring procedure (continued) 4.9.6 Put the stripped wire end corresponding to Neutral into the terminations block terminal marked N and tighten the screw. 4.9.7 Put the stripped wire end corresponding to Line into the terminations block terminal marked L and tighten the screw. 4.9.8 Check that there are no loose wire strands and that the terminations block screws are sufficiently tightened. 4.9.9 Reattach the power distribution plate to the Isolation Unit. 4.9.
4.0 Installation 4.10 Module interconnections Follow the instructions listed below to install and lock the battery couplers. 4.10.1 Using a phillips screwdriver, remove the battery coupler clamps from the Electronics Unit and from all but one Battery Pack. 4.10.2 Turn the battery coupler clamp over and fasten loosely to one side. 4.10.3 Connect the battery couplers as shown in the figure below. 4.10.4 Fasten the other side of the battery coupler clamp to secure couplers.
4.0 Installation 4.10 Module interconnections (continued) Follow the instructions below to install the battery communications cables. 4.10.5 Mate the battery cable plugs in the fashion illustrated below. 4.10.6 Each cable must connect between a Battery Pack OUTPUT and either the UPSs BATT COMM input, or another Battery Pack INPUT. TO: UPS BATT COM, or TO: Battery Pack INPUT FROM: Battery Pack OUTPUT (multiple Battery Pack systems) Typical installation showing mated battery communications cables.
4.0 Installation 4.11 Emergency Power Off (EPO) interface The UPS may be switched off by a remotely operated Emergency Power Off control. Such a configuration is common in computer rooms and laboratories where, for safety reasons, power to the loads must be disconnected. The EPO interface is a six-position modular jack with an offset latch. Connection to a remotely located EPO switch may be accomplished as shown below.
4.0 Installation 4.12 Start-up To start the UPS, follow the instructions listed below. 4.12.1 If a UPS monitoring signal cable is to be installed, connect it to the Electronic Units Computer Interface Port. For more details on the Computer Interface port, see the UPS Monitoring section. 4.12.2 Plug all loads to be protected into the UPS. Do not exceed the UPSs maximum capacity as listed in the Specifications section of this manual.
5.0 Operation 5.1 Modes of operation The UPS operates in one of five modessleep, standby, on-line, on-battery, and bypass-depending upon the condition of the UPS, the batteries, the loads, and the input mains voltage. 5.1.1 Sleep mode In sleep mode, the UPSs display is inactive and no voltage is present at the output. The UPS is put to sleep manually when commanded Off by the user.
5.0 Operation Operation on-battery is limited in duration according to available battery capacity and load. Local users are alerted to this mode by visual and audible indicators. When onbattery, the UPS displays available run time and emits a sequence of four beeps every 30 seconds. During an extended mains failure, the battery capacity will eventually become too low to support the load and the UPS will shut down.
5.0 Operation 5.2 Display and controls operation The UPS is equipped with a 2 ×16 character back lit liquid crystal display (LCD) and three button keypad user interface. The display is structured with five main menu screens and a default screen. Each main menu screen allows access to several submenu screens. Using the pushbuttons, the user can scroll through the menus and access information or control choices for UPS operation, status, diagnostics, set-up and tests.
5.0 Operation 5.2.3 UPS Control menu The UPS Control menu allows the user to access sub-menus that show UPS switch on/off and bypass in/out operation choices. To avoid accidentally powering or unpowering the load when a UPS on/off control choice is mistakenly entered, the UPS will ask the user to confirm the choice. 5.2.4 UPS Status menu The UPS Status menu allows the user to access sub-menus that show UPS, Battery Pack, mains, and load parameter values. These parameters are described below.
5.0 Operation 5.2.4 UPS Status menu (continued) This screen shows the frequency to which the UPSs output is synchronized (accuracy is ±1% of the full scale value of 63 Hz). This screen shows the number of Battery Packs connected in the system. This screen shows the number of bad or worn Battery Packs connected in the system. To identify the bad Battery Packs, locate the packs having an illuminated Replace Battery indicator. 5.2.
5.0 Operation 5.2.5 UPS Diagnostics menu (continued) This screen shows the firmware instruction set revision for the EUs display microprocessor. This screen shows the number of Battery Packs reporting that their voltage level has reached the proper float voltage. This screen shows the UPSs battery voltage. The accuracy of this measurement is ±5% of the full scale value of 68 Vdc. This screen shows the cause of the last transfer to onbattery operation.
5.0 Operation 5.2.6 UPS Setup The UPS Setup menu gives you access to various submenus. Select function choices with the Select key. Access other submenus and confirm choices by pressing the Ok key. The submenus are described below. All submenus are shown with the factoryset function choice. Note: The submenus are subject to changefor the latest changes refer to any addendum or errata sheets included with this manual. This screen shows the selected UPS self test mode.
5.0 Operation 5.2.6 UPS Setup (continued) HighUPS remains sensitive to aberrant line voltages. Load voltage regulation stays within the narrow band. Low or MediumUPS is less sensitive to aberrant voltages. Voltage regulation is relaxed. The voltage at which the UPS transfers to on-battery operation is adjustable for conditions where high mains voltage persists and it is known that the loads can withstand the elevated voltage.
5.0 Operation 5.2.6 UPS Setup (continued) 30s delyThe on-battery audible alarm is disabled for the first 30 seconds of on-battery operation. Low BattThe audible alarm is disabled during onbattery operation until low-battery conditions are reached. DisableThe audible alarm is disabled during onbattery operation and low-battery conditions.
5.0 Operation 5.2.7 UPS Tests The UPS Tests menu allows the user to access submenus that show operation confirmation functions. This screen shows the audible alarm test sub-menu. When the Do key is pressed, the UPS will briefly sound the audible alarm. This screen shows the battery test sub-menu. When the Do key is pressed, the UPS will perform a self test to determine the readiness of the UPS and the batteries to operate the load while on-battery. When conducting this test, the UPS operates on-battery.
6.0 UPS Monitoring 6.1 Overview A UPS system provides excellent protection from brief power problems. However, during an extended power outage an unattended computer system will eventually shut down from battery capacity exhaustion. To prevent data corruption when the UPS shuts down, your computer must be informed by the UPS of impending shutdown and take appropriate file-saving measures. This is called UPS monitoring.
6.0 UPS Monitoring 6.4 Computer Interface port The Computer Interface port is shown below for your reference. Those with technical abilities wishing to use this port in a special application should be aware of the following limitations and capabilities of the interface. n Outputs at pins 3, 5, and 6 are open collector outputs which must be pulled up to a common referenced supply no greater than +40 Vdc. The transistors are capable of a maximum noninductive load of 25 mAdc. Use only Pin 4 as the common.
7.0 Difficulty ENGLISH CAUTION! n This Uninterruptible Power Source contains potentially hazardous voltages. Do not attempt to disassemble the unit. The unit contains no user serviceable parts. Repairs are performed only by factory trained service personnel. n This Uninterruptible Power Source uses batteries. The batteries will eventually become too weak to provide rated autonomous operation.
7.0 Difficulté FRANÇAIS ATTENTION! n Cette source dalimentation permanente (UPS) contient des circuits haute tension présentant un danger. Ne jamais essayer de le démonter. Il ny a aucun composant qui puisse être réparé par lutilisateur. Toutes les réparations doivent être effectuées par du personnel qualifié et agréé par le constructeur. n Cette source dalimentation permanente (UPS) contient des accumulateurs.
7.0 Schwierigkeit DEUTSCH VORSICHT! n Im Inneren dieser unterbrechungsfreien Stromversorgung herrschen potentiell gefährliche Spannungen. Nicht versuchen, das Gerät zu öffnen. Es enthält keine vom Benutzer reparierbaren Teile. Reparaturen dürfen nur von ausgebildetem Kundendienstpersonal durchgeführt werden. n Diese unterbrechungsfreie Stromversorgung enthält Batterien, die nach einer bestimmten Zeit so schwach werden, daß der autonome Nennbetrieb nicht mehr gewährleistet ist.
7.0 Dificultad ESPAÑOL ¡ATENCION! n Esta Fuente de energía ininterrumpible contiene niveles de voltaje peligrosos en potencia. No intente desarmar la unidad, pues no contiene piezas que puedan ser reparadas por el usuario. Las reparaciones deben efectuarse únicamente por parte del personal de mantenimiento capacitado en la fábrica. n Esta Fuente de energía ininterrumpible contiene baterías.
7.
7.0 Difficulty 7.2 Fault messages The UPS displays one of the following screens when it detects an internal fault. See Section 7.5 which covers obtaining service. 7.2.1 Replace Electronics Unit (EU) A DC imbalance fault results in bypass operationload power is lost during a mains failure. Overheating of the EU results in bypass operationload power is lost during a mains failure. Failure of either EU fan while operating on-battery may cause overheating within the EU.
7.0 Difficulty 7.3 Replacing the Electronics Unit The UPS allows replacement of a failed Electronics Unit without interruption of power to the load. The Isolation Unit is capable of autonomous operation and provides power to the load isolated from EMI/RFI noise and surges. To replace a failed EU, follow the procedures listed below. 7.3.1 Put the UPS into the bypass mode of operation by actuating the manual bypass switch at the rear of the EU.
7.0 Difficulty 7.4 Replacing or adding Battery Packs You can expect to receive 3 to 6 years of service life from the Battery Packs when installed in a cool, dry location. The Battery Pack's life is shortened when operated in an environment where the ambient temperature is normally above 30°C (86°F). The Electronics Unit will display this message when any one of the connected Battery Packs requires replacement.
7.0 Difficulty 7.5 Obtaining Service The troubleshooting chart in Section 7.1 covers most of the difficulties that a user may encounter under conditions other than a failure of the UPS itself. For problems not covered in the chart, or when the UPSs display shows call for service, the procedures outlined below should be followed. If your UPS should require service: n See the troubleshooting chart and eliminate the obvious.
8.0 Storing the UPS 8.1 Storage conditions The UPS should be covered and stored in a cool dry location. The UPS should be stored with the Battery Packs in a fully charged state. That is, the reported battery capacity should be at 100% before the UPS is switched off for storage. Disconnect any accessories or cables connected to the Computer Interface portsuch devices may unnecessarily drain the batteries. Disconnect the battery packs from the UPS and each other (if applicable).
9.0 Specifications Note: W here different, values for 208 Vac operation are given in brackets [ ]. 9.1 Input Nominal input voltage: single phase 240 Vac [208 Vac]. Nominal input frequency: 50 or 60 Hz. On-line efficiency at full load: > 93% with fully charged batteries. Input circuit breaker: 20 Amp (3000VA model), 30 Amp (5000VA model). Input voltage selection: tap selected. 9.2 Transfer Characteristics Frequency limits (on-line): 47 to 63 Hz.
9.0 Specifications 9.5 Battery Pack Battery type: spill proof, maintenance free sealed lead-acid. Nominal battery pack voltage: 48 Vdc. Typical battery life: 3 to 6 years (depends upon number of discharge cycles and normal ambient temperature). Recharge time: see table in Section 9.9. Max. number of Battery Packs: limited only by desired recharge time. 9.6 Environment Operating temperature: 0°C to 40°C (32°F to 104°F). Storage temperature: -15°C to 45°C (5°F to 113°F).
52 Recharge Time, in Hours Calculations based on loads with a .75 power factor. Lower power factor loads will yield higher run times. Run times are typical at 25° C (77° F).
53 Recharge Time, in Hours The case of one SmartCell does not apply to 5000 VA Matrix-UPS. Calculations based on loads with a .
54 Recharge Time, in Hours Calculations based on loads with a .75 power factor. Lower power factor loads will yield higher run times. Run times are typical at 25° C (77° F).
55 Recharge Time, in Hours Calculations based on loads with a .75 power factor. Lower power factor loads will yield higher run times.
DECLARATION OF CONFORMITY Application of Council Directive(s): 89/336/EEC Standard(s) to which Conformity is Declared: EN55022, EN50082-1 Manufacturers Name: AMERICAN POWER CONVERSION Manufacturers Address: 132 FAIRGROUNDS ROAD WEST KINGSTON, RI 02892 USA Importers Name: Importers Address: Type of Equipment: UNINTERRUPTIBLE POWER SOURCE Model No.
Toll free technical support: Return shipment addresses: United States and Canada Ireland U. K. American Power Conversion Corporation 132 Fairgrounds Road P. O. Box 278 West Kingston, Rhode Island 02892 USA 1-800-800-4272 1-800-702000 0800-132990 In areas without toll free numbers, call: +1 401 789 5735 (USA) or American Power Conversion Corporation (A. P. C.) b. v.
