APC Smart-UPS® On-Line UX Models SUOL1000UXI and SUOL2000UXI 220/230/240 Tower/Rack Mount Uninterruptible Power Supply User’s Manual English 990-1137, 3/02
1: INSTALLATION UNPACKING Inspect the UPS upon receipt. APC designed robust packaging for your product. However, accidents and damage may occur during shipment. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly. Check the package contents.
2. CONNECT THE EXTERNAL BATTERIES Battery Connector Step A Step B On Rear Panel 1. Refer to www.apc.com/support for the SmartUPS On-Line Battery Pack User Manual (9901083). 2. If using a non-APC battery pack, a 48V battery string should be wired to the UPS using the enclosed battery cable assembly. 80-100 Amp Fuse Batteries must be Sealed Lead-Acid type. Each string of four 12V batteries must be provided with an 80-100 amp fuse or fuseable link to protect in the event of a short circuit.
. PROGRAMMING SMART-UPS ON-LINE WITH APPROPRIATE NUMBER OF BATTERY PACKS It is important to follow these instructions. The number of batteries affects the run time calculations the Smart-UPS On-Line performs when it is running on battery power. ® 5A. USING POWERCHUTE PLUS VERSION 5.X FOR WINDOWS 95, WINDOWS 98, WINDOWS NT PowerChute plus 5.x for Windows NT is compatible with NT 3.5.1 SP5, NT 4.0 Workstation (at least SP1), or NT 4.0 Server (at least SP1).
3: OPERATION FRONT PANEL Power On Power Off | Test For Position Only Cold Start When the UPS is off and there is no utility power, use the cold start feature to apply power to the connected equipment from the UPS’s battery. Cold start is button. not a normal condition. To cold start the unit, push and hold the You will hear a short beep then a long beep. During the long beep, release the button and the unit will cold start.
UTILITY POWER During normal operation, the UPS monitors the utility power and delivers power to the connected equipment. If your system is experiencing excessive periods of high or low voltage, have a certified electrician check your facility for electrical problems. If the problem continues, contact the utility company for further assistance. Online The online indicator illuminates when the UPS is drawing utility power and performing double-conversion to supply clean power to the connected equipment.
Battery Charge The five-LED display on the right of the front panel shows the present charge of the UPS battery as a percentage of the battery capacity. When all five LEDs are lit, the battery is fully charged. The LEDs extinguish, from top to bottom, as the battery capacity diminishes. Refer to the figure at left for the battery capacity threshold (values are not listed on the UPS). As a low battery warning, any LEDs illuminated (for the given capacity) flash and the UPS beeps continuously.
BASIC CONNECTORS Computer Inter- Power management software and interface kits can be used with the UPS. Use only interface kits supplied or approved by APC. face Port Use the APC supplied cable to connect to the Computer Interface Port. DO NOT use a standard serial interface cable since it is incompatible with the UPS connector.
USER CONFIGURABLE ITEMS NOTE: SETTING THESE ITEMS REQUIRES SOFTWARE, OPTIONAL HARDWARE, OR CONFIGURATION IN TERMINAL MODE. FUNCTION FACTORY DEFAULT USER SELECTABLE CHOICES DESCRIPTION Automatic SelfTest Every 14 days (336 hours) Every 7 days (168 hours), On Startup Only, No Self-Test This function sets the interval at which the UPS will execute a self-test. Refer to your software manual for details.
NOTE: SETTING THESE ITEMS REQUIRES SOFTWARE, OPTIONAL HARDWARE, OR CONFIGURATION IN TERMINAL MODE. FACTORY DEFAULT FUNCTION USER SELECTABLE CHOICES DESCRIPTION Output Frequency Automatic 50 ± 3 Hz, 50 ± 0.1 Hz, 60 ± 3 Hz, 60 ± 0.1 Hz Sets the allowable output frequency of the UPS. Whenever possible, the output frequency tracks the input frequency. Automatic setting allows 50 +/-3 or 60 +/-3 Hz depending on the input frequency. Unit Position Tower Rack Mount The operating configuration of the UPS.
4: TRANSPORT, MAINTENANCE, AND TROUBLESHOOTING TRANSPORTING YOUR UPS Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations. This requirement applies whether the UPS is shipped alone or installed in an equipment rack or system. Follow these steps to prepare the UPS for transport. Due to its weight, removing the UPS from a rack requires two people. 1. Shut down any equipment attached to the UPS. 2. Disconnect the UPS from the power supply.
TROUBLESHOOTING Use the chart below to solve minor UPS installation problems. Refer to the APC web site www.apc.com for assistance with complex UPS problems. PROBLEM AND POSSIBLE CAUSE UPS WILL NOT TURN ON ON button not pushed. SOLUTION Press the ON button once to power the UPS and the equipment. UPS not connected to power supply. Check that the power cable from the UPS to the utility power supply is securely connected. UPS input circuit breaker tripped.
SERVICE 1. Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common problem. 3. If the problem persists, call APC Customer Service or visit the APC website (www.apc.com). • Note the model number of the unit, the serial number, and the date purchased.
5: CONTACT, REGULATORY, AND WARRANTY INFORMATION CONTACTING APC Refer to the information provided at the APC Internet site: http://www.apc.
LIMITED WARRANTY American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support.
