Use and Care Manual
13592 Desmond St., Pacoima, CA 91331 818.897.0808 tel 888.753.9898 toll free www.americanrange.com
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Cuisine & Performer Ranges
Use & Care Manual
Exceptions to the Warranty:
Rubber seals, light bulbs, and gaskets are covered for a period of ninety (90) days only. Oven glass, porcelain, and Products that are
not defective, but that require adjustments for normal wear and tear are expressly excluded from this Warranty.
Warranty Claims:
In the event of a claim for repair of the Product(s), and to obtain warranty service, Owner must contact either (i) the dealer from
whom the product was purchased; (ii) an authorized AMR service agent; or (iii) AMR Residential service support at
1-888-753-9898. You will be asked to provide a model and serial number, and date of original purchase.
AMR shall provide all new replacement parts and all repair labor under the Warranty.
Under the terms of this Warranty, service must be performed by a factory authorized AMR service agent/representative, and
approved in advance by AMR. AMR shall not be responsible for labor costs that have not been pre-approved, with written
conrmation by AMR. Note that service providers are independent entities and not afliated with AMR. Travel expenses from the
factory authorized service agent to the product location are limited to 25 miles each way. For greater distances, either have the
product delivered to the servicer or make separate travel arrangements. All repair services shall be provided during normal business
hours. AMR will not be responsible for premium time or overtime charges for labor covered under this warranty or for repairs
made without AMR authorization. Such charges shall be the responsibility of the Owner
Limitation of Warranty:
AMR shall have no obligation under this Warranty as to any Product(s) which have been misapplied, mishandled, abused, misused,
modied, altered, subject to improper cleaning methods, subject to harsh chemical action, modied by unauthorized service
personnel, damaged by accidents, ood, re, smoke, public unrest, earthquake, tornado, hurricane, other acts of God, Owner
negligence, reasons beyond the control of AMR, failures due to improper installation, insufcient gas or electrical supply, problems
due to improper ventilation, or removed/altered serial numbers. Any damage due to water, chemical, or direct contact to infrared
burners will also not be covered under this Warranty. This Warranty shall be void if the Product(s) are not properly installed by a
licensed plumber, and not properly calibrated for electrical and gas connectivity, gas line size, correct pressure, and properly leveled.
Additionally, AMR factory recommended cleaning instructions must be followed by Owner at all times or this Warranty shall be
voided by AMR.
Residential Display Warranty:
Dealer display and model home displays sold have the following warranty:
Display Models Not Used For Demonstration: Display models are covered by a one (1) year limited functional parts and services
warranty, proof of date of installation is required. There is no cosmetic warranty of any kind for display models.
Display Models Used For Demonstration: Floor models used for demonstration are covered by a ninety (90) day limited parts
warranty only, proof of date of installation is required. There is no service or cosmetic warranty of any kind for any display models.
Excludes items that are: missing, cracked, aesthetic; broken; dented; frayed, etc.