LTR50001143, Rev.
Table of Contents Important Safety Instructions . . . . . . . . 1 Cleaning and Maintenance . . . . . . . . . . 29 Preparing for Your New Portable Spa . . 3 Removing and Reseating the Pillows . . . . 29 Spa Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Pre-Delivery Checklist . . . . . . . . . . . . . . . . . 3 Draining Your Portable Spa . . . . . . . . . . . . 30 Planning the Best Location . . . . . . . . . . . . . 3 Winterizing (Cold Climate Draining) . . . . .
Important Safety Instructions WARNING: DANGER -- Risk of injury: To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. The suction fittings in this spa are sized to match the specific water flow created by the pump. Should the need arise to replace the suction fittings, or the pump, be sure the flow rates are compatible.
Read This First! 2 DANGER -- Risk of electric shock: • Replace a damaged power cord immediately. • Do not bury the power cord. • Connect to a grounded, grounding-type receptacle only. WARNING: People with infectious diseases should not use a spa or hot tub. WARNING: To avoid injury, exercise care when entering or exiting the spa or hot tub. WARNING: Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning.
Preparing for Your New Portable Spa Most cities and counties require permits for exterior construction and electrical circuits. In addition, some communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to prevent unsupervised access to the property by children. Your dealer can provide information on which permits may be required and how to obtain them prior to the delivery of your spa.
Preparing for Your New Portable Spa 4 Preparing a Good Foundation Your spa needs a solid and level foundation. The area that it sits on must be able to support the weight of the spa, with water and the occupants who use it. If the foundation is inadequate, it may shift or settle after the spa is in place, causing stress that could DAMAGE YOUR SPA SHELL AND FINISH. Damage caused by inadequate or improper foundation support is not covered by the warranty.
5 240 Volt Electrical Installation These instructions describe the only acceptable electrical wiring procedure. Spas wired in any other way will void your warranty and may result in serious injury. When installed in the United States, the electrical wiring of this spa must meet the requirements of NEC 70 and any applicable local, state, and federal codes. The electrical circuit must be installed by an electrical contractor and approved by a local building or electrical inspector.
Preparing for Your New Portable Spa 6 GFCI Wiring Diagram American Spa Owner’s Manual LTR50001143, Rev.
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Preparing for Your New Portable Spa 8 Filling and Powering Up Your Portable Spa 1. Inspect the spa equipment. After the spa has been placed on an approved surface and has been correctly wired by a licensed electrician, inspect all plumbing connections in the equipment area of your spa. Ensure that these connections are secure and that they did not loosen during shipment. If your spa has gate valves, make sure they are all in the UP or OPEN position.
9 4. Turn on power to the spa. 5. Prime the pump. Your spa will perform a self-diagnostic check and go into Priming Mode. The control panel will display either RUN PUMPS PURG AIR --- or Priming Mode, depending on which control panel you have. Do the following: 1. Press the JETS or JETS 1 button once to start the pump in low speed. 2. Press it again to switch the pump to high speed. 3. If you have other pumps, press JETS 2 or JETS 3 to turn them on also. Running the pumps helps the pumps prime.
Preparing for Your New Portable Spa 10 6. Install the filter into the filter canister. Make sure the filter has soaked at least 30 minutes before you install it. 7. Adjust water chemistry. Test and adjust the water chemistry. See the section on page 23 for instructions on water clarity. 8. Let the spa heat up. When the spa has finished priming, the heater will activate. Put the cover on and let the spa heat to the set temperature. American Spa Owner’s Manual LTR50001143, Rev.
11 New spa owners often have difficulty the first time they start their spa and the pump fails to prime. This can be frustrating, but these simple instructions can help you. Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when after you have filled and started the spa, the pump does not seem to function. You will hear the pump operating, but no water will be moving. There are two methods of priming the pump.
Operating Your Spa 12 Operating Your Spa Electronic Control Operation For one pump systems For two pump systems Initial Start-up Temperature Adjustment When first powered up, your hot tub will perform a self-diagnostic check and go into priming mode. When the control panel displays PR, IMMEDIATELY do the following: (Range 80°F to 104°F, 26°C to 40°C) The electronic control panel displays the actual water temperature in degrees Fahrenheit.
13 Your new hot tub is equipped with a heating feature that gives you complete control of the heating system. When the hot tub is powered up, it will automatically start in standard heating mode. • St will light briefly on the main display. In this mode, the heating system will automatically maintain the set temperature. In the economyheating mode, the heating system will only activate during filtration times.
Operating Your Spa 14 Electrical Power Efficiency Your new spa comes equipped with an electric heater. Following the directions listed below will ensure the most efficient operation: NOTE: This method is only for spa usage under two hours a week. • Keep the spa’s operating temperature 5˚F below the desired usage temperature when not in use. One or two hours before use, set the temperature to the desired temperature.
15 Meaning Action Required LF Persistent low flow problems. Heater is shut down, but other spa functions continue to run normally. Displays on the fifth occurrence of the HL or HFL message within 24 hours. Follow action required for HL or HFL message. Heating capacity of the spa will not reset automatically. Press any button to reset. OH OHS Overheat protection. The spa has shut down. One of the sensors has detected that the spa water is 110°F. DO NOT ENTER THE WATER.
Operating Your Spa 16 Spa Operation NEO one-pump system NEO two-pump system American Spa Owner’s Manual LTR50001143, Rev.
17 Operating Your Spa American Spa Owner’s Manual LTR50001143, Rev.
Operating Your Spa 18 F F A F F American Spa Owner’s Manual LTR50001143, Rev.
19 American Spa Owner’s Manual LTR50001143, Rev.
Operating Your Spa 20 Error Screens American Spa Owner’s Manual LTR50001143, Rev.
21 Almost all of the jets in your spa are adjustable. Rotating the face of an adjustable jet to the left (counter-clockwise) will decrease the amount of water flow through the jet. Rotating the face of an adjustable jet to the right (clockwise) will increase the amount of water flow through the jet. (See example shown below.) Neck jets adjust in the opposite directions (counterclockwise to increase, clockwise to decrease).
Operating Your Spa 22 Waterfall Some spa series include a waterfall. When the booster pump is on, rotate the dial on top (for the cascade waterfall) or turn the knob (for the hydro streamer -see below). Hydro Streamer Waterfall Your spa may include two to eight streamer waterfalls. When the booster pump is on, turn the 1” diverter knob to adjust the rate of flow to the waterfall jets. The waterfall jet faces are not adjustable. Do not turn the jet faces because you may accidentally remove them.
Clear Water Plan 23 Water maintenance is not difficult, although it requires regular attention. The most important thing to understand about taking care of your spa water is that preventive action is much easier than correcting water quality issues. The Key to Clear Water Excellent water quality is a simple matter of four things: Regularity Regularity Filtration Filtration Ing et augait alit requires esto dolut dioregular doleniam maintenance.
Clear Water Plan 24 Testing and Adjusting Spa Water You have two types of testing methods to choose from: • The reagent test kit is a method which provides a high level of accuracy. It is available in either liquid or tablet form. • Test strips are a convenient testing method commonly used by spa owners.
25 Sanitizers kill bacteria and other organic waste by breaking them down to non-harmful levels and are filtered out. Before you fill your spa, you need to decide which chemical sanitizer you wish to use. Consult your Cal Spas dealer for the right decision with regards to your lifestyle and spa usage. We recommend either bromine or chlorine as your sanitizer. Both work well when maintained regularly. DO NOT use trichlor.
Clear Water Plan 26 Bather Load “Bather Load” is the term used to describe the number of people using a spa, combined with the length of usage, and the frequency of usage. All these factors have a great effect on the spa water. The higher the bather load, the more chemicals need to be added and a longer filtration time will be needed.
27 Each time you refill the spa Follow the section “Filling and Powering Up Your Portable Spa” on page 8. Prior to each use Test the spa water using either test strips a reagent test kit. Adjust chemical levels as necessary. Once a week Test the spa water using either test strips a reagent test kit. Adjust chemical levels as necessary. If your water source is high in calcium, add stain and scale preventer. Once a month Deep clean your spa’s filter.
Clear Water Plan 28 Troubleshooting Water Clarity Problems Problem Cloudy Water Probable Causes Possible Solutions • Dirty filter • Clean filter • Excessive oils / organic matter • Shock spa with sanitizer • Improper sanitization • Add sanitizer • Suspended particles / organic matter • Adjust pH and/or alkalinity to recommended range • Overused or old water • Run jet pump and clean filter • Drain and refill the spa • Excessive organics in water • Shock spa with sanitizer • Im
Cleaning and Maintenance 29 You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types of pillows. Grab the lower edge of the pillow with both hands firmly and pull up. As you do this, the pillow inserts will pop out of the holes. Reseat the pillows by aligning the pillow inserts with the holes and tapping the pillow hard enough to insert the pegs back into the holes.
Cleaning and Maintenance 30 Draining Your Portable Spa 1. Turn off the power at the breaker. 2. Remove all filters. 3. Using a Phillips screwdriver, remove the screws to the access panel and open it. 4. Locate hose ending with the ¾ inch hose-bib fixture. 5. Unscrew the cap. 6. Hook up the female end of a garden hose to the drain fitting. 7. Place the other end of the garden hose where you would like the water to drain to. 8. Turn the valve on the hose-bib fixture to open the drain. 9.
31 You can leave your spa unattended for up to two weeks if you follow these instructions. ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled with water. 1. Set the spa to VACATION Mode. (See instructions on page 19 for changing modes.) 2. Following the water quality instructions starting on page 23, adjust the pH. 3. Shock the water (add either chlorine or bromine sanitizer). 4. When you return, check and adjust the pH and shock the water.
Cleaning and Maintenance 32 Cleaning Your Spa Spa Cover and Pillows Due to the constant punishment your spa cover and pillows receive, you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan. Use a product that is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage without leaving an oily residue behind that is normally associated with common automotive vinyl protectants.
33 Using the Freedom Sound System The Freedom Sound System™ entertainment option contains a Bluetooth-enabled speaker system that is available for certain Cal Spa models. Any Bluetooth-enabled device can be used to play audio through your spa. Before you can use the sound system, you need to pair the Bluetooth module with your device. The Bluetooth module is installed within the spa cabinet. Everything can be done with your device. The example shown below is from an iPhone device.
Sound System and Perimeter Lighting 34 LED Perimeter Lighting Press the LIGHT button on the topside control panel to turn the spa light on. If your spa has perimeter LED lights, they will also light up at the same time as the spa light. The perimeter lights operate in three modes: 1.
Appendix Snap-in SQR Jet Inserts SQN halo, 2” directional neck jet, 100% shut-off Halo with gray eyeball Please visit www.quickspaparts.com to order your replacement parts.
Please visit www.quickspaparts.com to order your replacement parts. Appendix 36 Snap-in SQR Jet Inserts Water Diverter Valves Hio, Roto, 3” pro-loc PLU29530-121-500 Diverter Valve 2” Star Fire, Textured Black PLU21300468 Diverter Valve 1” Star Fire, Textured Black PLU21300469 Hio, Roto, 3.5” pro-loc PLU29530-031-500 Air Control Valve Air Control Valve Star Fire Black PLU21300526 American Spa Owner’s Manual LTR50001143, Rev.
37 Jumbo 5” Spa Light Fixture OEM Kit, No Lenses or Back Cap Required (#630-K008LC) Cascade II Waterfall Curved Black Textured with Valve LIT16100237 This fixture is for Interior Light, part number LIT16100625. PLU21800826TEX Hydro Stream Waterfall Flush Mount Special Black (#2109201) ‘13 PLU21800624 Drain Super Hi Flow suction Dark Gray 2½” Slip Wall fitting (VGB2008) (#640-3589LGDSG V) PLU21400137 Filter 50 sq ft FIL50-5D13H15FCT PWW50L-M American Spa Owner’s Manual LTR50001143, Rev.
Please visit www.quickspaparts.com to order your replacement parts. Appendix 38 LED Lights 2-LED light string (Rostech) LIT16100620 4-LED light string LIT16100621 Interior light with logic LIT16100625 LED light string jumper, 46 inches, daisy chain ELE09902531 Replacement Cabinet Panels The complete selection of replacement cabinets for all models is very extensive and too lengthy for this owner’s manual. To order replacement panels for your spa, visit www.quickspaparts.com.
39 All spa covers are designed with a tapered height, angling downward from the center to the sides to drive off rain and prevent water from pooling. Basic 4” - 2.5” 1.0 Lb. foam The covers listed below are filled with 1 lb. foam.
Appendix 40 Troubleshooting Symptom Possible Causes Possible Solutions System / Power Problems System does not work Power is turned off Reset spa Control pad and spa equipment do not operate No electrical power to spa Turn on or reset the GFCI circuit breaker. If this does not solve the problem, have a qualified electrician check the electrical service.
41 Possible Causes Possible Solutions Water Problems Water is not clean For all water clarity problems, see page 23. High water consumption Very high evaporation or heavy splashing Use the cover and refill as necessary Low water stream from the jets Running in FILTER mode - slow speed Select high speed jets Block wall suctions or skimmer Clean the wall suction/skimmer.
Appendix 42 Symptom Possible Causes Possible Solutions Pump Problems Pump runs constantly – will not shut off Problem with circuit board Contact your dealer Noisy pump Water level is too low Add water to normal level Block wall suctions or skimmer Clean the wall suction/skimmer Damaged or worn-out motor block Contact your dealer Clogged floor suction or skimmer Clean floor suction or skimmer Leakage of air into suction line Contact your dealer Debris is inside pump Contact your dealer G
43 This limited warranty is extended to the original purchaser of an American Spa™ manufactured after January 1, 2017 and installed for residential use. This limited warranty is only valid on portable spas delivered in the United States and Canada. 5 LIM WA R R A N T Y YEAR TR UC TUR S ITED E 2 LIM ITED WA R R A N T Y 2 Years Shell Finish American Spas are warranted against blistering, cracking, or delaminating of the interior surface of the spa shell.
Appendix 44 to the terms and conditions contained in this Limited Warranty. There will be no charge for labor to repair the defect for one year, although providing access to affect the repair is your responsibility as the spa owner. Freight charges for replacement parts is the responsibility of the spa owner. You may be assessed reasonable repairman travel mileage charges.
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Appendix 46 American Spa Owner’s Manual LTR50001143, Rev.
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Appendix 48 American Spa Owner’s Manual LTR50001143, Rev.
49 Appendix American Spa Owner’s Manual LTR50001143, Rev.
Locating the Product Serial Number The serial number of your spa is located on a metal plate attached to the lower right front panel of the spa. You will need this number to properly register your spa and activate coverage. Write this information in the space provided below.
