Use and Care Manual

American Spa Owner’s Manual
LTR50001143, Rev. B
Appendix
31
Symptom Possible Causes Possible Solutions
Pump Problems
Pump runs constantly –
will not shut off
Problem with circuit board Contact your dealer
Noisy pump Water level is too low Add water to normal level
Block wall suctions or skimmer Clean the wall suction/skimmer
Damaged or worn-out motor block Contact your dealer
Clogged oor suction or skimmer Clean oor suction or skimmer
Leakage of air into suction line Contact your dealer
Debris is inside pump Contact your dealer
Gate valves are closed Open gate valves. Note: Never operate your
spa with the gate valves closed!
Damaged or worn motor bearings Contact your dealer
Improper or defective wiring Contact your dealer
Pump turns off during
operation
Automatic timer has completed its cycle Start the cycle again
Pump has overheated due to the vents
on the equipment door being blocked
Clear items away from vents
The pump motor is defective Contact your dealer
Pump has a burning
smell while running
Damaged or worn motor bearings Contact your dealer
Pump does not work Power may be turned off Reset power
Pump has over heated Let cool for one hour
Incorrect or faulty wiring of electrical
supply
Contact your dealer
Switch is off Auto reset after the motor has cooled down
House circuit breaker tripped or in OFF
position
Reset circuit breaker
Contact your dealer
Motor overload condition Motor overload will reset automatically. If
problem persists, contact your dealer
Damaged electrical cord Contact your dealer
Pump cord not plugged in Plug pump cord into red receptacle
GFCI tripped or in OFF position Reset GFCI