Installation Instructions

7302010-100 Rev. A

TROUBLESHOOTING GUIDE

PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION

Does not flush a. Water supply valve closed. a. Open valve and allow water to fill tank.

b. Supply line blocked. b. Shut off water supply, disconnect supply line, and inspect

all gaskets and washers. Reassemble. Also, see Fluidmaster

maintenance (see step 12).

c. Flush valve chain too loose or disconnected. c. Readjust chain length as required.

d. Sand or debris lodged in water control. d. Shut off water supply. Remove cap and clean per Step 12.

Poor or sluggish flush a. Bowl water level too low. a. Check that refill tube is connected to water control and

inserted into tank overflow without being kinked or damaged.

b. Supply valve partly closed. b. Open supply valve fully. Be sure that proper supply tube size is used.

c. Partially clogged trapway and/or drain pipe and/or vent. c. Remove obstruction. Consult a plumber if necessary.

d. Supply pressure too low. d. Normal supply pressure must be at least 20 psi.

Toilet leaks a. Poor supply line connection. a. Review Step 8 of installation procedure.

b. Poor bowl to tank/floor connection. b. Review Step 4 through 6 of installation procedure.

Toilet does not shut off a. Flush valve chain too tight, holding flush valve open. a. Readjust chain length as needed. Review step 9.

b. Flush valve seat and/or flapper worn or deformed. b. Replace flapper/flush valve assembly, as needed.

c. Sand or debris lodged in water control. c. Shut off water supply. Remove cap and clean per Step 12.

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In the United States:

American Standard Brands

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty information may also be

obtained by calling the following toll free number: (800) 442-1902

www.americanstandard-us.com

In Canada:

AS Canada ULC

2480 Stanfield Rd.

Mississauga, Ontario

Canada L4Y 1S2

Toll Free: (800) 387-0369

www.americanstandard.ca

In Mexico:

Customer Service Manager

AS Maquila, S.A. de C.V.

Via Morelos #330

Col. Santa Clara

Ecatepec 55540 Edo. Mexico