Installation Guide

6 AS Residential Warranties
AS Residential Warranties
AS Residential Warranties
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY
IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS
OR IMPLIED. AMERICAN STANDARD HEREBY EXCLUDES
SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES FOR
ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations and
exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from
state to state (or province, as applicable).
Obtaining Warranty Service
If you believe that you have a warranty claim, contact American
Standard, either through an authorized AS America, Inc. dealer
or re-seller, or by writing:
In the United States
AMERICAN STANDARD BRANDS
One Centennial Avenue
Piscataway, NJ 08855
Attn: Director of Consumer Affairs
For residents of the United States, warranty information
may also be obtained by calling the following toll free number:
[phone]
www.americanstandard.com
In Canada
LIXIL Canada Inc.
5900 Avebury Road
Mississauga, Ontario
Canada L5R 3M3
Toll Free: [phone]
www.americanstandard.ca
In Mexico
American Standard B&K Mexico
S. de R.L. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
Toll Free: 01-800-839-1200
www.americanstandard.com
Please be sure to provide all pertinent information regarding
your claim, including a complete description of the problem, the
product, model number, color, finish, purchase date, and from
whom the product was purchased.
For other information, or to obtain the name and address of the
service and repair facility nearest you, call [phone] (in the
United States); [phone] (in Canada) and 01-800-839-1200
(in Mexico).
AS America, Inc. Limited Warranty for
Commercial Use Americast
®
Tubs
AS America, Inc. (“American Standard”) warrants this product
against defects in materials and workmanship under normal
commercial use for a period of TEN (10) years from the date of
first purchase. The TEN (10) year warranty period does not apply
to this product’s textured bottom surface. American Standard
warrants the textured bottom surface against defects in materials
and workmanship under normal commercial use for a period of
ONE (1) year from the date of first purchase.
Commercial use is defined as installations in apartments and
other rental units, non-residential facilities, hotels, commercial
businesses and/or other public accommodations.
This warranty is provided for the exclusive benefit of the initial
commercial purchaser or owner. This warranty is non-transferable
to subsequent purchasers or owners. The sole exception to
the non-transferability of this warranty is that if this product is
purchased by a plumber, contractor or other service provider, this
warranty extends to the first commercial owner on whose behalf
the product was purchased for installation. This warranty applies
only to tubs installed in the United States of America, Canada
or Mexico.
If a defect arises and a valid claim is received, American Standard
will, at its option, either repair or replace the defective product
free of charge. The decision whether to repair or replace is
determined by American Standard in its sole discretion. Proof of
purchase (original sales receipt) must be provided to American
Standard with all warranty claims.
This warranty only applies to American Standard Americast
®
tubs. Unless otherwise specified, all other American Standard
options and accessories are covered by the AS AMERICA, INC.
ONE YEAR LIMITED WARRANTY, which warrants options and
accessories against defects in material and workmanship for one
(1) year from the date of first purchase.
EXCLUSIONS AND LIMITATIONS
1. This warranty does not apply to personal residential
installations. The AS AMERICA, INC. TEN YEAR LIMITED
WARRANTY FOR PERSONAL RESIDENTIAL USE
AMERICAST
®
TUBS applies to personal residential
installations.
2. This warranty only applies to products purchased after
January 1, 2017.
3. This warranty only applies to products purchased through an
authorized AS America, Inc. dealer or re-seller.
4. This warranty does not apply to defects or damage caused
by non-genuine American Standard parts, installation error,
product abuse, product misuse, improper maintenance,
improper care or cleaning, improper repair or installation,
and/or movement or transfer of the tub from its original
installation location (whether performed by you, a plumber,
a contractor or a service company). Because improper
care and cleaning can cause significant damage to the tub,
it is strongly recommended that you follow the Care and
Cleaning Instructions (as well as the other instructions) that
accompanied the tub.
5. American Standard is not responsible for labor charges and/or
damage incurred during installation, repair or replacement.
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