Warranty

Warranties
Warranties
503
Pricing Guide 2017
WALK-IN BATH LIMITED WARRANTY COVERAGE
American Standard Walk-In Baths are warranted in accordance
with the following warranty:
This warranty is extended to the first purchaser and does
not extend to products previously used as display models or
products that have been modified or repaired by anyone else
but American Standard unless approved by American Standard.
American Standard premium acrylic walk-in baths come with a
fifteen (15) year warranty on the bathtub, ten (10) year warranty
on the tub components and a Lifetime Warranty on the door seal.
American Standard walk-in baths constructed of hi-gloss gelcoat
construction come with a ten (10) year warranty on the bathtub,
five (5) year warranty on the tub components and a Lifetime
Warranty on the door seal.
WARRANTY LIMITATIONS
In the event of a defect in the material or workmanship of a
product, defective products will be repaired or replaced. The
manufacturer shall not be liable for the expense of removing
defective products or installing replacement products or the
expense of adjoining components such as tile, marble, wall
panels, ceilings etc. No liability shall exist for incidental or
consequential damages caused in whole or part by any defect
in this product. No warranty, expressed or implied, including
any warranty of merchantability or fitness for a particular
purpose, shall apply after the warranty period described above.
This warranty does not cover defects or damage caused by
the common carrier or installer from, without limitation, any of
the following: careless handling, lifting bathtubs by the piping,
modification of the product for any reason, improper installation
(including installation not in accordance with instructions provided
with the unit), and acts of God.
RETURN POLICY
American Standard is committed to providing premium customer
service. In the event that a product must be returned due to
reasons other than defects, as mentioned in the warranty,
the following procedures apply: Requests for returns and/or
exchanges must be made within 30 days of receipt of product.
The product must be in its original packaging and received at
American Standard in saleable condition. All returns will receive a
15% restocking fee plus all freight costs of the original shipment
and return shipment to American Standard. All requests for
return must first be approved by American Standard and have an
assigned Returned Merchandise Authorization (RMA#).
AS AMERICA, INC. LIMITED LIFETIME WARRANTY
FOR SHOWER DOORS
AS America, Inc. (“American Standard
®
”) warrants to the original
consumer purchaser that it will, at its sole option, repair or replace
this product or any part of this product, if it confirms that the
product is defective in materials or workmanship under normal
use and maintenance for the lifetime of this product.
This warranty does not apply to commercial installations.
Commercial installations shall have a limited warranty of 3 year(s).
This limited warranty DOES NOT COVER the following:
1. Defects or damage arising from shipping, installation,
alterations, accidents, abuse, misuse, lack of proper
maintenance and use of other than genuine American
Standard replacement parts, in all cases whether caused
by a plumbing contractor, service company, the owner or
any other person.
2. Deterioration through normal wear and tear.
3. WATER DAMAGE, OR DAMAGES RESULTING FROM ABUSE
OR MISUSE OR FROM FAILURE TO INSTALL OR MAINTAIN
THIS PLUMBING PRODUCT IN ACCORDANCE WITH THE
WRITTEN INSTRUCTIONS FURNISHED BY AS AMERICA, INC.
4. USE OF CLEANING PRODUCTS CONTAINING CALCIUM
HYPO CHLORITE (CHLORINE), SCOURING POWDERS OR
PADS SHALL NOT BE COVERED.
5. THE USE OF SCENTED CANDLES IN CLOSE PROXIMITY
WITH THIS PRODUCT CAN RESULT IN PERMANENT
STAINING OF THE FINISH.
6. Expense of normal maintenance.
7. All costs of removal, transportation, labor, reinstallation or
other costs including postage and/or shipping costs to obtain
warranty service shall be paid by the consumer.
8. ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, ALL OF WHICH ARE HEREBY EXPRESSLY
DISCLAIMED. ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY OR FITNESS FOR PURPOSE
INTENDED ARE SPECIFICALLY EXCLUDED. (Some
jurisdictions do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so these limitations and exclusions
may not apply to you.)
9. Responsibility for compliance with local code requirements
ARE EXCLUDED FROM THIS WARRANTY. (Since local code
requirements vary greatly distributors, dealers, installation
contractors and users of plumbing products should determine
whether there are any code restrictions on the installation or
use of a specific product.)
This limited warranty gives you specific legal rights. You may have
other statutory rights that vary from state to state or province to
province, in which case this limited warranty does not affect such
statutory rights.
20_RES_Warranty_F.indd 503 12/12/16 6:05 PM