Specifications

Description Of System Features
IMl66-107
Call Costing And Station Message Detail
Accounting Reports
The system provides built-in, estimated costing of all
outside calls. It also provides station message detail
accounting (SMDA) printout reports of all costed calls
as well as displaying call costs on LCD
speakerphones.
Call costing, in general, provides a means of
establishing costs to be applied to outside calls made
from system telephones. Call costing computes
charges for a call after it is completed. It does not
restrict dialing as toll restriction does. Call costs are
based on a two-tier time rate and includes a line
surcharge cost. A programmer can program
allowances for call set-up and minimum call duration.
The system provides several ways of determining call
costing making it is possible to apply reasonable rates
for the entire country.
The system will automatically provide a report
whenever the costed call storage reaches 95 percent
of capacity. Additionally, the programmer can arrange
for these reports to be printed automatically at a
specific time of day.
There are five different SMDA reports which can be
produced:
l Detailed report sorted by stations
a Detailed report sorted by account codes
0 Line summary report
l Department summary report
l Department Call Distribution (DCD)
l A general output of all records
Upon completion of report printing, the telephone
attendant can delete all records the system used for
the reports. The system will not delete any call
records created between the time the report printout
was started and completed. If the attendant does not
delete the reports after they are printed, a later
command to delete records’will delete all records at
that point and not just the ones that were printed in the
previously generated reports. The programmer can
take programming action to always delete the records
after they have been printed. The attendant has the
ability to request particular reports to be printed at any
time they are required.
The programmer can establish account codes to allow
system users to identify calls by category or by any
other desired grouping so that the system can report
costing by that category or grouping. Further, the
programmer can define department numbers and
assign stations to different departments so that the
system can produce call cost reports on a
department-by-department basis.
Programmers must use call costing and SMDA
reporting class of service programming to set the
costing features, and assign stations to specific SMDA
departments using the station class of service
programming. He or she can also enable the LCD
speakerphone display of costed calls through station
class of service programming.
SMDA Reporting Through VDT Programming and
Per-Station SMDA
With the release of software revision 13A, the
programmer can use the VDT programming option to
request that the system send SMDA reports to either
data port A or data port B for printout. It is also
possible to use this feature remotely through a data
communications arrangement to capture SMDA
reports. In addition to this VDT enhancement, this
software release allows the system to provide SMDA
station reports for individual stations when the
attendant requests them by dialing certain code
numbers at station 10 or 12. Note, however, that the
system can provide only one station report at a time.
Station Message Detail Recording (SMDR)
The SMDR feature generates a call record for printing
as soon as the system collects the record. It presents
the call record at an FE-232 level as ASCII transmit
data in an 80column format at the data port available
for that purpose.
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