TTY DIALOGUE III / III–P TTY Text Telephone Operating Instructions 12082 Western Avenue Garden Grove, CA 92841 TTY/TDD: (800) 772-2889 VOICE: (800) 874-3005 Fax: (714) 897-4703 email: ameriphonecs@plantronics.com web: www.ameriphone.com ©2003 Plantronics, Inc. All rights reserved. Ameriphone, Walker and Plantronics are trademarks or registered trademarks of Plantronics, Inc.
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all Instructions. Observe all warnings and other markings on the product. 2. During thunderstorms, avoid using telephones except cordless models. There may be a slight chance of electric shock from lightning. 3. Do not use a telephone near a gas leak.
TABLE OF CONTENTS CHAPTER 1: INTRODUCTION ........................................................................................................3 CHAPTER 2: COMPONENT CHECKLIST CHAPTER 3: IDENTIFYING THE FEATURES CHAPTER 4: INSTALLATION A. B. CHAPTER 5: ................................................................................4 ..........................................................................................................6 Power and Phone Line Connection ......................
TABLE OF CONTENTS CHAPTER 7: ADDITIONAL FEATURES A. B. C. D. E. F. G. H. I. J. K. L. CHAPTER 8: ......................................................................................14 Wait For Response ..............................................................................................14 Call Transfer ..........................................................................................................14 3-Way Calling ......................................................................
CHAPTER 1 INTRODUCTION Thank you for selecting your new DIALOGUE Text Telephone (TTY) from AMERIPHONE Inc. It has been designed to meet the highest quality standards in order to provide you with years of convenience and trouble free service. CHAPTER 2 COMPONENT CHECKLIST Your DIALOGUE TTY package should contain the following items Please read these operation instructions thoroughly before using your TTY. Keep this manual for future reference.
CHAPTER 3 IDENTIFYING THE FEATURES DIALOGUE III / III–P TTY Printer compartment Acoustic cups AC adapter/charger jack Handset orientation reference diagram Printer paper cover Jack for telephone Telephone line jack Telephone ring signaler ON/OFF switch (optional) Optional heavy duty battery compartment Battery compartment (underneath) Display screen Call signal status indicator light Power ON/OFF switch Power indicator key advances printer paper by one line Scroll key scrolls messages forward on the scree
CHAPTER 3 (CONTINUED) Phone Directory – Hold down and press 1 to create or change a phone number in memory directory. (Page 7) Escape – Hold down and press to exit from special function modes and go back to normal TTY operation. (Page 7) Memo – Hold down and press 2 to create or edit memos. (Pages 8, 13) Redial – Hold down and press to redial the last dialed number. (Page 11) Send Memo – Hold down and press 3 to send memo from memory.
CHAPTER 4 INSTALLATION A. Power and Phone Line Connection Connect the phone cord and the AC adapter/charger to the DIALOGUE TTY as shown below. The AC adapter/charger provides power to operate DIALOGUE TTY while automatically charging the rechargeable battery in the battery compartment. You should only use the AC adapter/charger supplied with your TTY. When the TTY is not in use, turn the power off but keep the charger plugged in.
CHAPTER 5 SETTING UP YOUR TTY Your TTY comes ready to use. However, for your convenience, we suggest you set up two basic features: The Relay Number Voice Announcer to inform the hearing caller to call Relay Service, and Phone Directory for memory dialing. A. Relay Number Voice Announcer 1. Turn on the TTY. 2. Hold down and press 7 to select option. 3. The screen displays EDIT RELAY NBR? Y/N . 4. Type in Y for yes and enter your local relay service number. Press to save. 5.
CHAPTER 5 (CONTINUED) D. Personalized Greeting Message (optional) 1. Turn on the TTY. 2. Hold down and press 2 to select the memo function. 3. Type in the name of your greeting message; GREETING , for example. Press to save memo name. 4. Type in your message. For example, HI, THIS IS JOHN, GA. . 5. Hold down and press to save. 6. Hold down and press 7 to select setup option. 7. Press two times until GREET MEM> HELLO appears on your screen. Type in the name of your new greeting. For example, GREETING .
CHAPTER 5 (CONTINUED) 4. Changing Password for Remote Message Retrieval In order to prevent any unauthorized access to your recorded messages, set up an Auto Answer access password. Once created, it is set until you change it. If you forget your password, you can simply create a new one. 1. Hold down 2. Press and press 7 . repeatedly until screen CHANGE PASSWORD? Y/N appears. 3. Press Y to change the screen to PASSWORD:/ . 4. Type a password (up to 9 characters long) PASSWORD:/MYPASS , for example.
CHAPTER 5 (CONTINUED) CHAPTER 6 OPERATING YOUR TTY 8. Relay Voice Announcer for Auto Answer A. Making a Phone Call (Direct Connect) You can add the Relay Number Voice Announcer to your outgoing message. When your TTY answers an incoming call, it will activate the Relay Number Voice Announcer first and then follow with the Auto Answer Message. 1. To turn on this feature, hold down press 7 . 2. Press four times until VOICE ANSWER ON? Y/N appears. 3. Press Y to select the feature. 4.
CHAPTER 6 (CONTINUED) 3. Memory Dialing: Before you can dial from memory, you must have the names and phone numbers stored in the directory. See Chapter 5 on how to create a phone directory. 1. Turn on TTY. 2. Hold and press 0 to start the dialing sequence. ENTER PHONE NO. is displayed on your screen. 3. Type in the name of the person you are calling then press to enter your selection. 4. Or: Press the to scan the telephone directory. To scroll backward, press .
CHAPTER 6 (CONTINUED) C. Call-On-Hold E. Playing Back/Clearing Recorded Messages Call-On-Hold allows a call to be placed on HOLD and the conversation resumed from an extension TTY. It is only operable when both TTYs are in direct telephone line connection mode. The screen shows you how many mesages you have. To play back recorded messages you must first exit auto answer by pressing while holding down key. 1. Tell the other party you are going to use an extension and press and H simultaneously.
CHAPTER 6 (CONTINUED) NOTE: You must visually monitor the number of rings by watching your TTY SIGNAL indicator. H. Sending a Prepared Memo 1. After the other party’s TTY answers your call, hold down and press 3 . The screen asks you to enter the name of the memo to be sent. SEND MEMO> 2. Type the name of the memo until the desired name appears. Or press the to scan the list of memos in memory. Press to scroll back, if necessary, until the desired name appears. 3. Press to select the memo. 4.
CHAPTER 6 (CONTINUED) J. CHAPTER 7 ADDITIONAL FEATURES Reviewing and Editing a Memo A. Wait-For-Response 1. Turn on the TTY. Hold down and press 2 to select memo function. MEMO NAME> appears on the screen. 2. Type in the name of the memo. 3. Or press to scan the list of memos in memory. Press to scroll back, if necessary, until the desired memo appears. Press to select the memo. 4. If you only want to clear the memo, just hold down and press 5 . Press Y when CLEAR MEMO Y?N appears on the screen.
CHAPTER 7 (CONTINUED) C. 3-Way Calling 3-way calling feature is an optional service offered by your local phone company. It allows you to hold a three way conversation with friends, relatives, or business associates. You must subscribe to this service and it is operable only when you're in direct telephone connection mode. 1. Call the first party as you normally would. 2. When connected, press and F simultaneously. This puts the first party on hold. then appears on ENTEREnter PHONE NO= the screen.
CHAPTER 7 (CONTINUED) CHECKING DIRECTORY MEMORY 1. Hold down and press 1 to go to the phone directory screen. 2. Hold down and press L to list the number of free memory “spaces” available for storing new names and phone numbers. 3. Press while holding down to return to normal TTY operation. F. G. Using an External Printer All DIALOGUE TTYs work with external printers that support a standard parallel interface. RS232 serial printers aren't compatible with AMERIPHONE TTYs.
CHAPTER 7 (CONTINUED) 4. Continue your conversation by reading the screen and talking into the handset. 5. Hang up both the TTY and telephone when finished. I. Using Acoustic Cups For the acoustic cups to be operational, the telephone line must NOT be plugged in. The call signaler is not operational when the telephone line is not plugged in. 1. Turn the TTY on. 2. Place the telephone handset into the cups with the cord on the left. 3. Turn on your printer if you want to print your conversation. 4.
CHAPTER 7 (CONTINUED) 5. Hold down and press to return to the screen prior to this function. L. ASCII Code ASCII code allows you to communicate with someone who uses a computer as their communication device and to access computer data bases such as COMPUSERVE, ABLEDATA or DEAF NET.
CHAPTER 8 AVAILABLE OPTIONAL ACCESSORIES To maximize performance and take full advantage of the design of your DIALOGUE TTY, the following optional accessories are available. Please call: (800) 874-3005 or (714) 897-0808 - Voice, or: (800) 772-2889 or (714) 897-1111 - TTY to order. A. Installing or Replacing Batteries C. Built-in Printer You can convert your display DIALOGUE TTY into a printer TTY simply by plugging a DIALOGUE printer into the printer compartment.
CHAPTER 9 TROUBLE SHOOTING If any problem should arise during operation of your TTY, go through the suggestions listed below. Should the difficulty persist, contact AMERIPHONE or your authorized dealer for assistance. 20 SYMPTOM CAUSE AND CORRECTIVE ACTIONS Nothing happens when DIALOGUE TTY is turned on No power. Check to make sure that both ends of the AC adapter/charger are firmly plugged in.
CHAPTER 10 MAINTENANCE INFORMATION A. Caring For Your TTY Even though your DIALOGUE TTY is built to last and is designed to be maintenance free, it contains sensitive and delicate electronic parts. To protect your investment and ensure the best performance, treat it with care. • • • Avoid dropping your TTY or subjecting it to any impact. Use the carrying case when traveling. Clean your TTY plastic case regularly and use only a slightly damp, soft cloth. To remove stains, use mild soap.
CHAPTER 12 WARRANTY INFORMATION CHAPTER 11 (CONTINUED) Here are more abbreviations which are commonly used by TTY users.
CHAPTER 12 (CONTINUED) This warranty does not cover defects resulting from accidents, damage while in transit to our service location, alterations, unauthorized repair, failure to follow instructions, misuse, use outside the United States or Canada, fire, flood, and acts of God. Nor do we warrant the product to be compatible with any particular telephone equipment, party line, key telephone systems, or more sophisticated switching systems.
CHAPTER 14 FCC REGISTRATION This TTY complies with the standards in part 68 of the Federal Communications Commission (FCC) rules and has been approved by the FCC for direct connection to telephone lines. The Registration Number and Ringer Equivalence Number (REN) are noted on the label at the bottom of the unit.
CHAPTER 16 PROTECTION PLUS EXTENDED WARRANTY PROGRAM The latest in text telephone technology deserves a protection plan that ensures its continued enjoyment. And that’s why we’ve custom designed our Protection Plus Program as carefully as we’ve designed your new TTY. I. Protection Plus Program This protection plan covers your TTY for a full 2 years after the original one year warranty expires (for a total of 3 years). There is absolutely no additional cost to you for repairs during this period.
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Cut along dotted line and send to: AMERIPHONE, Inc., 12082 Western Ave., Garden Grove, CA 92641 OWNER REGISTRATION CARD Thank you for purchasing your AMERIPHONE DIALOGUE TTY. Please fill out and mail this card Within The Next 10 Days to register your purchase. Proper registration will enable us to send you periodic mailings about new products and other important announcements, and also allow us to contact you in the unlikely event that your product needs adjustment or modification. THANK YOU! 1. __Mr.
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INDEX Abbreviations, TTY ..........................................21, 22 AC Adapter/Charger ............................................3, 6 Acoustic Cups, using ............................................17 Answering a Call ....................................................11 ASCII Code Option ................................................18 Audible TTY Call Identifier ....................................10 Automatic Answering System ................................12 Memory Available ..............
©AMERIPHONE, Inc., 12082 Western Avenue, Garden Grove, California 92841 (714) 897-1111 or (800) 772-2889 TTY/TDD (714) 897-0808 or (800) 874-3005 VOICE (714) 897-4703 Fax email: ameriphone@ameriphone.com web: www.ameriphone.com M03298•d5 © AMERIPHONE, Inc.
