User's Manual

20
Troubleshooting:
Error Symbols
Enbrel Mini
®
problem
Symbol: Orange Enbrel Mini single-dose
prefilled cartridge with blinking red status
button and error alert sound.
Problem: There are five possible
reasons you are getting this error.
Please read below.
Problem #1: The purple cap was
removed before inserting Enbrel Mini.
Action: Wait for the error to clear and
close the door without Enbrel Mini in,
and try again with a new Enbrel Mini.
Make sure to leave the purple cap on
until Enbrel Mini has been placed inside
the AutoTouch Connect
TM
reusable
autoinjector and the door is closed.
Call 1-888-4ENBREL (1-888-436-2735)
for a replacement Enbrel Mini.
Problem #2: Sensor lost skin contact
during injection.
Action: Hold the injection end of
AutoTouch Connect on your skin
throughout the entire injection until the
green status button turns o, even if the
motor sounds stop. Lifting or shifting on
your skin during injection may lead to an
incomplete injection. Call your healthcare
provider if you feel you have given
yourself an incomplete injection.