User's Manual

42 User Manual for the Wireless LAN Card
‧ NIC Driver: Version and released date of this card’s driver.
‧ MAC Address: MAC address of the card.
Chapter 8 Troubleshooting
1. Question: The product literature says this Wireless LAN Card can operate at 54 Mbps. Why
do I see no more than 11 Mbps speed on my WLAN Configuration Utility status?
Answer: While you are connecting to an 802.11b network, the maximum 802.11b speed is
11Mbps. Moreover, the wireless connection quality between this card and other stations will
be limited to the space layout and thus the connection speed can’t reach to 54Mbps.
2. Question: I cannot connect to the Access Point or the wireless Router?
Answer: Make sure the same settings such as SSID, Channel and Security on the Wireless
LAN Card is the same as those on the Access Point or the wireless Router. Move closer
and try again.
3. Question: I can connect to the Access Point, but I cannot connect to other computers on
the network or the Internet?
Answer: Check to make sure that the access point is physically connected to the Ethernet
network. Make sure that the IP address and the Windows networking parameters are all
configured correctly by the connected AP. Restart your cable/DSL modem, router and
access point.
4. Question: The product literature says this Wireless LAN Card can operate far to 328 feet
(100 meters). Why can’t it reach that range when I am using it?
Answer: In optimal condition, this device can reach the maximum range. However,
environmental factors such as other electric equipments and layout of building may
adversely affect the effective range.
5. Question: How do I know if my Wireless LAN Card has received a valid IP address from my
Wireless Router/AP?