User's Manual

Troubleshooting
-24- MX20
e problem, please contact with
the authorized m
8. Troubleshooting
Please check to see if any problems you have encountered in
respect to the use of your USB Modem are described in the below
tables. If you are unable to resolve th
aintenance center.
Can’t access to Internet
Possible reasons Solutions
Haven’t subscribed
the wirel
to
ess data Provider to get the service.
service
Please consult with your Service
Have no relative
configuration of
Internet services, or
the configuration error.
ferring to”
Internet connection”
Please configure by re
PIN/ PUK code lock
Possible reasons Solutions
PIN Code (Personal
Identification code)/
PUK Code (Unlock PIN
code) input error
Please input correct password
Caution
1 .If PIN code is input incorrectly three times in succession, and then