User's Guide

17
Trouble Shooting Sheet
No.
Description
Solution and operation
1
Unable to
connect
1) Check your WiFi name and
password
2) Ensure your WiFi is 2.4G HZ,
not the 5G HZ WiFI.
3) Ensure your camera and
phone close to router
2
Reset
1) Press and power button
twice Hear one tone.
2) Red light turns to flash
slowly
3
Change to a
new
Network
1) If camera is online, you can
select one new WiFi, input
password to change;
2) If camera is not online, reset
the camera and connect it to
new wifi.
4
Failed to
add Device
Please enable Adorcam app
cellular data on in mobile
settings
5
No Alarm
Push
Please enable Adorcam app
notification in mobile settings
6
No Alarm
Video
Record
Please insert TF Card