Owners manual

95
Do I need an Antivirus if I have AVG protection enabled?
a) AVG protection provides an additional layer of security for your connected devices. It does not
replace an antivirus product. We recommend that you install and use an up-to-date antivirus product.
Parental Controls
Filtered website is still showing.
a) If there is an active Internet session by the user it may need to be closed before the filtering begins to
work. Close the web browser on the device that is being filtered. Open the web browser and try
again.
b) Website Filtering may take some minutes to come into effect across your devices. If you keep having
trouble with Website Filtering, please feel free to give us a call.
I can still launch apps that I blocked.
a) If there is an active Internet session by the user it may need to be closed before the filtering begins to
work. Close the app on the device that is being filtered. Open the app and try again.