User's Manual

AP20000G
USER’S GUIDE
53
53
Troubleshooting: Wireless Issues
I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the Access
Point.
a. Step back at least 10 feet from the Access Point and check your signal again. The Access Point emits
high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close
range. The speed and signal are at 100%, however your readout may not be displaying the data
correctly.
b. The wireless channel that your network is running on may be congested. Change the wireless channel
on your Access Point.
The range from the Access Point seems low.
a. Check to see that your wireless output settings are at 100%. Go to the web menu, Wireless Settings
and check the Advanced Settings. Make sure the output power is at 100%.
b. Your Access Point may be installed in a poor location. Avoid setting up your Access Point in areas with
high interference, such as near fridges, microwaves, metallic objects and low surfaces. Install the
Access Point in a higher location if possible.
c. Check the connections of the Antennas to the Access Point. Tighten them if necessary.
d. Adjust the Antennas of the Access Point in different angles.