User’s Guide High Power 700mW Dual Band AC Wi-Fi Range Extender REA20
REA20 USER’S GUIDE CONTENTS INTRODUCTION ..................................................................... 2 GETTING STARTED ................................................................. 3 LED Indicators............................................................................ 4 Back Panel Description .............................................................. 5 SETUP GUIDE ......................................................................... 6 Welcome to the Dashboard .....................
REA20 USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform and go beyond your expectations. If you have any questions please feel free to contact us. We’d love to hear from you and thank you for your support! Email: sales@ampedwireless.com Call: 888-573-8830 Web: www.ampedwireless.
REA20 USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package: High Power 700mW Dual Band AC Wi-Fi Range Extender Three Detachable 5dBi High Gain Antennas Desktop Stand / Cable Organizer Power Adapter Setup Guide CD: User’s Guide, Installation Video, Setup Guide, Wi-Fi Analytics Android App 3
REA20 USER’S GUIDE LED Indicators (From bottom to top) Power: Indicates when the Range Extender is powered on. The LED will remain on. WPS: Wi-Fi Protected Setup activity. When the WPS mode is activated the Power LED blinks as it awaits a connection. 5.0GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network. 2.4GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network.
REA20 USER’S GUIDE Back Panel Description Antenna Connectors (1-3): RJ-SMA antenna connectors. Attach the included high gain antennas to these connectors according to their respective numbers. (Mismatching the antennas with the wrong antenna connector port will negatively impact wireless performance.) USB Port: Attach USB storage devices, such as USB flash drives and external hard drives, for file sharing. Reset: Push down once to reboot the Range Extender.
REA20 USER’S GUIDE SETUP GUIDE Find a Setup Location The location of where you install the Range Extender is very important to how it will function. The optimal setup location should be somewhere no more than halfway between your wireless router and your wireless dead zone.
REA20 USER’S GUIDE Attach the Antennas to their Specific Connectors on the Range Extender Attach the three included Antennas to their corresponding numbers: a) Antenna 1 (5.0GHz only) to Antenna Port 1 b) Antenna 2 (2.4 and 5.0GHz) to Antenna Port 2 c) Antenna 3 (2.
REA20 USER’S GUIDE Connect your PC to the Range Extender a) Attach the Power Adapter to the Range Extender’s PWR Port and an available power outlet. b) Connect to the Range Extender's Wi-Fi network: Amped_REA20_2.4 or Amped_REA20_5.
REA20 USER’S GUIDE Open your Web Browser to Access the Web Menu a. b. c. a. b. c. Open your web browser. Type in: http://setup.ampedwireless.com into the web address bar. If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.1.240 Disconnect your PC from all Wi-Fi networks Attach an Ethernet cable between the PC and the Range Extender Open your web browser and go to http://setup.ampedwireless.com again.
REA20 USER’S GUIDE Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender. Click SCAN to find an available network to extend. The diagram on this page displays the terms used to describe: 1) The network you are trying to extend (Home Network). 2) The network that is rebroadcasted and extended (Extended Network). Study this diagram carefully as the terms used in the following instructions will refer to these names.
REA20 USER’S GUIDE Scan for a Wireless Network The Scan result will list all available 2.4GHz and 5.0GHz wireless networks detected by the Range Extender – including each network name (SSID), the operating channel, the type of security and the signal strength. If you are extending a dual band router, you will need to select the SSID of your 2.4GHz network and the SSID of your 5.0GHz network. The signal strength indicates the wireless connection between that network and the Range Extender.
REA20 USER’S GUIDE Connecting to a Secure Network If the wireless network(s) you are trying to repeat has wireless security enabled, you will be prompted to enter a security key. If you are repeating a dual band router, you will need to enter the security key for both the 2.4GHz and 5.0GHz network. If either network does not have security, leave the field blank. After you have entered the security key(s), click Next to continue.
REA20 USER’S GUIDE Extended Network Settings (SSID and Security) The default SSID of the Range Extender is “Amped_Rep_2.4GHz” and “Amped_Rep_5.0GHz” If you choose to "Clone" the settings from your Home Network, the wizard will copy the SSID and security key of your Home Network. The SSID of the Extended Network will have a "_RE" at the end of its name. For example: Home_Network_RE You can also manually enter a new network ID and security key. The new security key must be at least 8 characters long.
REA20 USER’S GUIDE Connection Check DO NOT LEAVE OR REFRESH THIS PAGE Allow the countdown to complete and the Wizard will automatically redirect you to the next step.
REA20 USER’S GUIDE Connect to the new Extended Network During the countdown process, the Range Extender will reboot and disconnect the Wi-Fi connection. At this point, you will need to reconnect your PC or tablet to the new Extended Network. Follow the instructions on the screen to connect to the Extended Network. Once you have connected, click the check box to confirm. The Next button will appear allowing you to complete the setup process.
REA20 USER’S GUIDE Setup Summary Congratulations, the Range Extender is now successfully configured. Your settings are now saved. Print the Setup Summary details and save it for future reference. If you have any wired devices that you would like to attach to the Range Extender, you may do so now. If you haven’t already positioned your Range Extender in an optimal location, you may do so. All Range Extender settings are saved and can be safely powered off for relocation.
REA20 USER’S GUIDE Wired Port Routing The Setup Wizard automatically selects the Home Network (2.4GHz or 5.0GHz) your wired devices will be routed through to connect to the Internet.
REA20 USER’S GUIDE If the Home/Office Network connection fails try the following… The failed connection page will provide you with information on why the connection failed. Read the instructions carefully and retry your connection. The tips below will help to solve common issues: a. b. c. d. e. f. Check to make sure your Home Network security settings are correct. On the SCAN page, check that your Home Network is showing a signal of 70% or greater.
REA20 USER’S GUIDE 5.0GHz WI-FI SETTINGS 5.0GHz Wi-Fi Settings: Home Network Settings (5.0GHz) The Home Network Settings (5.0GHz) page allows you to adjust settings for your 5.0GHz Home Network connection. These settings are for adjusting the Range Extender’s Home Network connection after you have already gone through the Setup Wizard and wish to adjust your current configurations. Home Network SSID (5.0GHz): Manually enter the Identification name of the existing 5.0GHz Home Network you wish to connect to.
REA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Extended Network Settings (5.0GHz) The Extended Network Settings page allows you to adjust settings for your Extended Network. SSID of Extended Network: The name used to identify your Extended Network. This is the name that appears when a user scans for available Wi-Fi networks. Band: Allows you to setup access under a specific combination of Wi-Fi speed standards.
REA20 USER’S GUIDE Guest Networks (5.0GHz) Click “Enable” to create a Guest Network. Guest Networks provide a separate wireless network, with unique settings for users to connect to. Band: Restrict the Wi-Fi protocol and speed used for the specific Guest Network. SSID: This is the name of your Guest Network. Data Rate: Restrict access to the Guest Network by setting a lower bandwidth by changing the data rate. Broadcast SSID: Disable to hide your SSID from public view.
REA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Security (5.0GHz) Wireless security allows you to change the type of wireless security settings for your 5.0GHz Extended Network, Home Network or Guest Networks. Note: If you adjust the security of your Home Network and it is incorrect, the Range Extender will no longer have a successful connection to your Home Network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.
REA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use.
REA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: User Access (5.0GHz) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed. A MAC Address may sometimes be referred to as a Physical Address.
REA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz) Adjust the output power of the Range Extender to control the coverage distance of your 5.0GHz Extended Wireless Network. For a smaller coverage area you can select a lower output power. For the maximum wireless coverage select the 100% selection. Note that if you select a lower output power, your connection to your 5.0GHz Home Network will also decrease in range.
REA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Access Schedule (5.0GHz) Access Schedules will enable or disable your 5.0GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a. b. c. d. Enable Access Schedule. Select which days you wish for your Wi-Fi to be available.
REA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Advanced Settings (5.0GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance.Here are a few definitions on some settings. Fragment Threshold: The Default and Recommended setting is at 2346, meaning the High Power Range Extender will never fragment any frames that it sends to wireless users.
REA20 USER’S GUIDE Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming wireless users. IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
REA20 USER’S GUIDE 2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Home Network Settings (2.4GHz) The Home Network Settings (2.4GHz) page allows you to adjust settings for your 2.4GHz Home Network connection. These settings are for adjusting the Range Extender’s Home Network connection after you have already gone through the Setup Wizard and wish to adjust your current configurations. Home Network SSID (2.4GHz): Manually enter the Identification name of the existing 2.4GHz Home Network you wish to connect to.
REA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Extended Network Settings (2.4GHz) The Extended Network Settings page allows you to adjust settings for your Extended Network. SSID of Extended Network: The name used to identify your Extended Network. This is the name that appears when a user scans for available Wi-Fi networks. Band: Allows you to setup access under a specific combination of Wi-Fi speed standards.
REA20 USER’S GUIDE Guest Networks (2.4GHz) Click “Enable” to create a Guest Network. Guest Networks provide a separate wireless network, with unique settings for users to connect to. Band: Restrict the Wi-Fi protocol and speed used for the specific Guest Network. SSID: This is the name of your Guest Network. Data Rate: Restrict access to the Guest Network by setting a lower bandwidth by changing the data rate. Broadcast SSID: Disable to hide your SSID from public view.
REA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Security (2.4GHz) Wireless security allows you to change the type of wireless security settings for your 2.4GHz Extended Network, Home Network or Guest Networks. Note: If you adjust the security of your Home Network and it is incorrect, the Range Extender will no longer have a successful connection to your Home Network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.
REA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use.
REA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: User Access (2.4GHz) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed. A MAC Address may sometimes be referred to as a Physical Address.
REA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz) Adjust the output power of the Range Extender to control the coverage distance of your 2.4GHz Extended Wireless Network. For a smaller coverage area you can select a lower output power. For the maximum wireless coverage select the 100% selection. Note that if you select a lower output power, your connection to your 2.4GHz Home Network will also decrease in range.
REA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz) Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a. b. c. d. Enable Access Schedule. Select which days you wish for your Wi-Fi to be available.
REA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance.Here are a few definitions on some settings. Fragment Threshold: The Default and Recommended setting is at 2346, meaning the High Power Range Extender will never fragment any frames that it sends to wireless users.
REA20 USER’S GUIDE Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming wireless users. IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
REA20 USER’S GUIDE USB STORAGE USB Storage: Local Sharing Share a USB storage device with computers on the local network of the High Power Range Extender. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Range Extender and follow the directions below for your operating system. The computer must be connected to your Home Network or Extended Network to access the storage device.
REA20 USER’S GUIDE Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. b. c. Click the Start button Click Computer On the Computer page, the drive should appear on the left hand column under Network as AMPED_RE_USB To Map the Network Drive: a. b. c. d. e. Click the Start button Click Computer Click Map Network Drive from the top bar.
REA20 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. b. c. Click the Start button Click My Computer Click on My Network Places and locate the drive named AMPED_RE_USB To Map the network drive: a. b. c. d.
REA20 USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). a. b. Open Finder On the left hand menu, under Shared, click AMPED_RE_USB To Map the network drive: a. b. c. d.
REA20 USER’S GUIDE NETWORK SETTINGS Network Settings: IP Settings IP Address: The IP address of the Range Extender. Subnet Mask: The subnet of the Range Extender. Default Gateway: The access point to another network, normally the Range Extender or your router. DHCP: The Range Extender includes a feature to help manage the IP addresses within your Extended network and with your Home Network automatically.
REA20 USER’S GUIDE DHCP Client Range: The range of IP addresses the Range Extender’s DHCP server will assign to users and devices connecting to the Range Extender. Static DHCP: You may set a static IP address within your DHCP network. The Range Extender will track the device via its MAC address and assign it a pre-defined IP address each time the device logs into the network. Obtain IP settings from the Home router or manually enter your IP settings.
REA20 USER’S GUIDE Network Settings: Wired Port Routing If the Range Extender is connected to a dual band router, the Range Extender will automatically route the traffic from all devices connected to the Range Extender’s wired ports through the 5.0GHz Home Network to access the web with the fastest speeds. If you choose, you may adjust this setting so that all wired traffic is routed through the 2.4GHz Home Network connection instead.
REA20 USER’S GUIDE MANAGEMENT FEATURES The Management features on the Range Extender allow you to view the status of your Range Extender and adjust other settings such as your System Clock, Passwords, and Firmware Upgrades among other administrative functions.
REA20 USER’S GUIDE Management: Device Status The System Status provides you with a snapshot of your Range Extender’s current connections and settings. System Information: This section provides you with information on the version and build time of your firmware. This is used to help our support department determine what firmware version your device is running. The Current Date / Time will display the current clock settings of the Range Extender.
REA20 USER’S GUIDE Connection State: The Connection State will say "Connected" when there are no problems with the connection to your Home Network. If the Connection State shows "Waiting for Keys" then the WPA/WPA2 security key you entered is incorrect. If the Connection State shows "Scanning" the Range Extender may be too far away from your home/office router. The Signal Strength display can be updated by refreshing the page and is a good tool to use for finding the optimal installation location.
REA20 USER’S GUIDE Management: Network Statistics These statistics show the data activity for each network connection. Connection to Home Network: This statistics shows the data activity for all upload and download data between the Home Network and the Range Extender. Extended Wireless Network: These statistics shows all data activity for all users connected wirelessly to the Range Extender.
REA20 USER’S GUIDE Management: System Clock Maintain the internal clock for the Range Extender by syncing with your computer’s time. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.
REA20 USER’S GUIDE Management: System Logs System Logs are useful for viewing the activity and history of the Range Extender. The System Logs are also used by Amped Wireless Elite Support Concierges to help troubleshoot your Range Extender when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are deleted each time the Range Extender reboots or is powered off.
REA20 USER’S GUIDE Management: Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. Check the Downloads page for your product frequently to see if there are any updates. The firmware update is downloaded as a zip file from the Support Webpage link on the left. You will need to have an unzipping program to open the file.
REA20 USER’S GUIDE Management: Save/Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform. To save current settings: a. b. Click Save Select a file name and location To load previously saved settings: a. b. c.
REA20 USER’S GUIDE Management: Password Settings By default, the Range Extender does not require a password to log on to the web menu. If you wish to enable a password to protect unauthorized access to the web menu and Setup Wizard, you may enter one here.
REA20 USER’S GUIDE TECHNICAL SPECIFICATIONS Wireless Standard: 802.11a/b/g/n/ac Frequency Band: 2.4GHz, 5.0GHz Wireless Speed: 2.4GHz: 300Mbps (Tx/Rx) 5.0GHz: 867Mbps (Tx/Rx) Amplifier: 2 x 2.4GHz 700mW Amplifiers 2 x 5.0GHz 700mW Amplifiers 4 x Low Noise Amplifiers Wireless Output Power: Up to 29dBm (2.4GHz) Wireless Security: WEP, WPA, WPA2, WPA Mixed, WPS Processor Clock Speed: 660MHz User Access Control: MAC address filtering Wireless Access Scheduling: Specific day and time (2.4GHz or 5.
REA20 USER’S GUIDE DEFAULT SETTINGS The default settings for your Range Extender are listed here. If for some reason you need to return your Range Extender back to default settings, hold down the Reset button on the back panel for 10 seconds. The Range Extender will reset back to factory settings as listed below: IP Address: 192.168.1.240 Web Menu Access: http://setup.ampedwireless.com 2.4GHz Extended Network SSID: Amped_REA20_2.4 5.0GHz Extended Network SSID: Amped_REA20_5.
REA20 USER’S GUIDE TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your Range Extender, please contact us. To contact Amped Wireless Elite Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.
REA20 USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Web Menu Access Issues I entered http://setup.ampedwireless.com and it failed to open the Web Menu. a. b. c. d. e. f. Make sure your computer is connected to the Range Extender’s Wi-Fi network: Amped_REA20_2.4 or Amped_REA20_5.0 Try to use a different web browser. We recommend the Google Chrome web browser.
REA20 USER’S GUIDE I could NEVER log on to the Range Extender wirelessly. a. b. Check that your wireless adapter supports WPA2 or WPA wireless security. If it does not then you will need to change the wireless security on the Range Extender. Go to the Web Menu, select Wireless Settings and then Wireless Security. Select the Extended Network from the drop down menu and either disable security or downgrade the security to WEP. Try connecting again. The connection to the Home Network may be down.
REA20 USER’S GUIDE (10) seconds then let go. After the Range Extender has fully reset, use an Ethernet cable and connect to the Range Extender. Login to the Web Menu at http://setup.ampedwireless.com and run through the Wizard.
REA20 USER’S GUIDE Troubleshooting: Home Network Connection Issues I cannot connect to my Home Network. I received an error when running the Setup Wizard. a. b. c. d. e. Your Home Network may be secured. Double check that you have the correct security key to connect to the Home Network. Your Range Extender may be located too far from your Home Network. Run through the Setup Wizard again. On the SCAN page, your Home Network should show a signal strength of 70% or greater.
REA20 USER’S GUIDE I cannot find my Home Network when scanning for wireless networks in the Setup Wizard. a. b. c. The Range Extender may be out of range. Move the Range Extender closer towards the wireless router and try the Setup Wizard again from the Web Menu. It is recommended that your Home Network shows a signal strength of 70% or greater in the Setup Wizard SCAN results. Go to the Wireless Settings tab in the web menu and access the Wireless Coverage Controls for your specific wireless network (2.
REA20 USER’S GUIDE b. c. d. e. f. The connection to your Home Network may have been dropped or the router settings may have changed. Changes to the router could be a result of several events, such as a power outage. When this occurs, connect to the Range Extender and access the setup menu using the web address: http://setup.ampedwireless.com. Run the Setup Wizard to reconnect the Range Extender to your network.
REA20 USER’S GUIDE g. h. If you cannot access the setup menu, check to see that your Range Extender is still on. Reboot the Range Extender by unplugging the power adapter and plugging it back in. Check to see if your connection has been reestablished by viewing a website. If you do not have a connection, logon to http://setup.ampedwireless.com and configure a new Home Network connection. Check to see that your home wireless router is still on. If it has been turned off please turn it back on.
REA20 USER’S GUIDE I cannot find any wireless networks (Home Networks) to repeat. a. The Range Extender may be out of range. Move the Range Extender closer towards the wireless router and try the Setup Wizard again from the Web Menu. b. The antenna on your Range Extender may be loose. Tighten the antenna connection and try again. c. Check that your antennas are connected to their corresponding antenna connectors.
REA20 USER’S GUIDE I can no longer connect to the Range Extender wirelessly. a. Power on and off the Range Extender and try again. b. The connection to the Home Network may be down. Use an Ethernet cable and connect directly to the Range Extender. Access http://setup.ampedwireless.com and run through the Setup Wizard again. After you have successfully reset the Home Network connection, try connecting wirelessly again. The connection to the Home Network seems slow.
REA20 USER’S GUIDE e. To achieve 802.11ac Wi-Fi speeds for your extended network, it is necessary to extend an 802.11ac WiFi router. Check that your home router is an 802.11ac router with speeds at or above AC1200. Extending a router with slower Wi-Fi speeds, such as 802.11n or AC750/AC480 will result in slower WiFi speeds for your extended network. Network devices connected to the wired ports of the Range Extender do not have Internet access. a.
REA20 USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the Range Extender. a. b. c. Step back at least 10 feet from the Range Extender and check your signal again. The Range Extender emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range. The speed and signal are at 100%, however your readout may not be displaying the data correctly.
REA20 USER’S GUIDE b. c. d. e. f. g. h. i. Your Range Extender may be installed in a poor location. Avoid setting up your Range Extender in areas with high interference, such as, near fridges, microwaves, metallic objects and low surfaces. Install the Range Extender in a higher location if possible. Check the connections of the Antennas to the Range Extender. Tighten them if necessary. Check that your antennas are connected to their corresponding antenna connectors.
REA20 USER’S GUIDE Troubleshooting: USB Storage and Web Menu Feature Issues I cannot access my USB storage device after I plug it into the range extender. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. b. c. Click the Start button. Click Computer.
REA20 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. b. c. Click the Start button. Click My Computer. Click on My Network Places and locate the drive named AMPED_RE_USB. To Map the network drive: a. Click the Start button. b. Right click My Computer and select Map Network Drive. c.
REA20 USER’S GUIDE To Map the network drive: a. Open Finder. b. From the menu on the top of the desktop, select Go. c. Select Connect To Server from the drop down menu. d. Enter the address of the network drive: AMPED_RE_USB or shared disk IP address, then click Connect. The Range Extender freezes or I cannot access the web when a USB storage device is connected. a. b. Remove the USB storage device from the Range Extender and reboot it by unplugging the power adapter.
REA20 USER’S GUIDE My Wireless Access Schedule is being erratic and not working at the correct times. a. You need to adjust your Time Zone Settings from the Management Web Menu page. Wi-Fi Protected Setup (WPS) is not working. Push button configuration does not detect the connection. a. The Range Extender supports WPS connections however some companies may use proprietary code for their own push button configurations. Try connecting using the Windows wireless utility or Mac wireless utility instead.
REA20 USER’S GUIDE WARRANTY AND REGULATORY INFORMATION The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
REA20 USER’S GUIDE unenforceable, its remaining provisions shall remain in effect. All costs of shipping the product to Amped Wireless shall be borne solely by the purchaser. Limitations: IN NO EVENT SHALL AMPED WIRELESS’ (NEWO CORPORATION’S) LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, ACCESSORIES OR ITS DOCUMENTATION.
REA20 USER’S GUIDE www.ampedwirleess.com/support to fill out a Return Authorization (RMA) form and obtain a Return Authorization (RMA) number. A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless.
REA20 USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
REA20 USER’S GUIDE - Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
REA20 USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
REA20 USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un dysfonctionnement.
tech support e-mail web 888-573-8820 techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2013 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
